Very happy with the product,price and the service.Everything went smoothly from ordering to the prompt delivery. I will definately use E-reno again.
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Leia as opiniões dos outros
Had a minor quality issue with the item when delivered, this was attended to by E-renovation on a Saturday afternoon with a replacement item delivered 2 days later on Monday before lunch. These people... Ver mais
Michael was fabulous he couldn’t provide all of the items ordered but offered a few options! He also offered to fully refund if we wanted to choose another line of tapware etc. he also kept in tou... Ver mais
Michael has been very helpful and efficient answering all my questions. I'm still waiting for some items which have been delayed but I know he'll keep me informed.
Informações sobre a empresa
Escrito pela empresa
Since its establishment in 2014, E-RENOVATION has built a good reputation for delivering quality products and excellent customer service with a great concern about customer satisfaction. E-RENOVATION has a bold vision to be the biggest online bathroom renovation material retailer in Australia. We are an e-commerce platform business only without showrooms which increases efficiency, convenient online communications, fast problem-solving capabilities, delivery, and after-sale services. Lack of showrooms does not only influence the service quality, and conversely, it causes a massive reduction of operational cost which offers customers, the most competitive price advantage of similar bathroom products over the showroom retailers.
Informações de contacto
St Clair, 2759, Sydney, Austrália
- contact@erenovation.com.au
- erenovation.com.au
4,6
Excelente
40 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Michael was fabulous he couldn’t provide all of the items ordered but offered a few options! He also offered to fully refund if we wanted to choose another line of tapware etc.
he also kept in touch after hours.
Customer service excellent!! 🙏
21 de novembro de 2021
Thanks so much for sending product
Thanks so much for sending product, it arrived on time in perfect condition and is now installed. It works perfectly and we are very happy with it.
Cheers
11 de novembro de 2021
I'm very happy with customer service.
I'm very happy with customer service.
Michael was so understanding and helpful
Highly recomended
8 de novembro de 2021
Excellent customer service
Excellent customer service, deliver the product promptly. I was surprise with super quick delivery.
They were very polite too.
27 de outubro de 2021
Excellent service
Excellent service, quick delivery. Products were exactly as described on website.
Very happy customer!
24 de outubro de 2021
Item was delivered fast and plenty of…
Item was delivered fast and plenty of communication. Product is lovely. Excellent experience.
20 de outubro de 2021
Great service and fast delivery
7 de outubro de 2021
As with the previous order
As with the previous order, the order and delivery was well managed even during a Covid-19 lockdown period. I was notify regularly and was impressed when the delivery arrived. Thanks again E-Renovation!
20 de setembro de 2021
Excellent service
20 de setembro de 2021
Fabulous service
Fabulous service, delivered to my door with a matter of days. Highly recommend this company
19 de setembro de 2021
Excellent service
Excellent service, great product, quick delivery and overall great experience dealing with E-Renovation.
18 de setembro de 2021
Thankyou will use again great service…
Thankyou will use again great service great product and fast easy to use website
14 de setembro de 2021
Excellent service and delivered well on time
The service was excellent and delivered well on time. quality of the shower screens was good
14 de setembro de 2021
Lovely sales guy but wrong item sent
Lovely sales guy but wrong item sent - only writing a review at all because I keep getting automated requests to do so and it’s annoying
9 de setembro de 2021
Resposta da E-RENOVATION
Hi, Narelle
So sorry about this bad experience. We deeply appologize for this mistake. If we still an honor to serve you in the future, please check the product and do not install immediately. We promise an immediate swapping for you.
Colour of product advertised was…
Colour of product advertised was different to what arrived. There were two different tones completely in the shower screen set that will need to be repowdercoated to use without looking ridiculous. I asked for cost of recoating as compensation and was told, no you need to move on! I will be taking this further and will not use this company again!
7 de setembro de 2021
great service and speedy delivery
29 de julho de 2021
Resposta da E-RENOVATION
Great thanks for your review, Angie.
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