Ordered 2 KEP hats that weren't in stock yet, however the delivery only took less than 2 weeks which is great as I was initially told it could take over 2 weeks! Which is still fast considering they c... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered 2 KEP hats that weren't in stock yet, however the delivery only took less than 2 weeks which is great as I was initially told it could take over 2 weeks! Which is still fast considering they c... Ver mais
A empresa respondeu
Ordered the hat, came very quick (few days later) in great condition, in a nice box/packaging. Normally ordering from else where they say like a 3-6week wait, I think mine came within like 4 o... Ver mais
Fitting and product (Samshield hat) is lovely, but it took almost 3 months between placing the order at London Olympia and its arrival. We would have bought locally had we realised the delay!
A empresa respondeu
Super fast delivery. We had to email regarding our order as we were worried it might not make it in time. First class customer service who followed through on their promises that our order would arriv... Ver mais
A empresa respondeu
At Espayo we specialise in sourcing and stocking the best equestrian products in Europe. Many of the brands we carry are exclusive to Espayo Equestrian in the UK.
The Coterie, B95 5DZ, Henley In arden, Reino Unido
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Super fast delivery. We had to email regarding our order as we were worried it might not make it in time. First class customer service who followed through on their promises that our order would arrive on time. Products were as described and well packaged.

Resposta da espayoequestrian.com
My favourite store to buy Cavalleria Toscana breeches from. Easy to order and quick delivery

Resposta da espayoequestrian.com
Fitting and product (Samshield hat) is lovely, but it took almost 3 months between placing the order at London Olympia and its arrival. We would have bought locally had we realised the delay!

Resposta da espayoequestrian.com
Beautiful products, arrived quickly. Real bonus they had the exact size in stock and available for quick delivery.

Resposta da espayoequestrian.com
Really lovely products and great customer service

Resposta da espayoequestrian.com
Excellent service, great customer service, will purchase again from them soon x

Resposta da espayoequestrian.com
So far my experience with Espayo but in particular “Lauren” has been amazing, my order is on back order to cannot comment on product but the customer service has been fantastic. Very quick to respond and incredibly professional

Resposta da espayoequestrian.com
문제 해결에 대한 대처가 너무 바람직해요 소비자의 입장에서 생각하고 배려하여 피드백합니다 만족도 200% 최고예요 영어로 쓰려다 진정성있게 한글로 남기는 게 espayo equestrian을 이용할 다른 한국 사람들에게도 도움이 될 것 같다고 생각되어서요
저는 이 곳을 꼭 다시 이용할 거예요 곧 다가올 여름을 위한 폴로티를 찾게될 때 다시 올게요

Resposta da espayoequestrian.com
Love the product! Packing and how affective the delivery was!
It’s a nice helmet and came in the time frame. However for £840, the finish isn’t great. The outer edge of the helmet that goes around your ears and back of your head has a really rough finish and screws are on display. You would have thought for the price there would be at least put a cap or something to cover black screws on display. It’s a real shame as I have a helmet (from a different company) that was £80 and the finish is much better on it. Really disappointed overall.
UPDATE: espayo equestrian have been in touch and asked me to amend my review and will give me a £50 voucher which I have declined. And I quote ‘the areas you’ve highlighted are small’ despite saying my helmet should not arrive with paint missing and white bits already showing through. Also ‘it will not affect the overall effect of the helmet when worn’ so despite their being chips in it, because it still works as a helmet, it’s obviously seems acceptable. And as a retailer they said ‘will not be held responsible for these production tolerances.’Despite myself paying them as the retailer in exchange for a premium product. This isn’t a witch hunt, this is to help other people who don’t have a throw away amount of over £800 for a helmet that doesn’t match the premium price tag. It took me a years to save for this as I suspect with most people. So I would not recommend this retailer they sell the product and take your money but appears the quality (or lack of)the helmet isn’t there problem.

Resposta da espayoequestrian.com
I am so impressed with Espayo / their Customer Service is second to none and everyone I have dealt with is very helpful. The selection of products is great considering they are a small company. I would definitely recommend Espayo.

Resposta da espayoequestrian.com
Always a great business to deal with, quality products and great service

Resposta da espayoequestrian.com
Great customer service, helped find a great fit for my next airvest and came very quickly!
Customer service and care was outstanding - cannot fault this company at all. I am a first time buyer to the website and most definitely will be back
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