Esquires Coffee UK Opiniões 

107
•
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Visited Hethersett branch today. Very slow service, no sausages or bacon available from breakfast menu, staff repeatedly smelling smoked salmon to see if it was off and then served it anyway. Toilet... Ver mais

Classificada 1 em 5 estrelas

Milton Keynes Branch Dried out pastries before lunch service - today's? Coffee is not up to much Fire exit blocked by 2 tables & 4 chairs inside & not clear outside Fire exit signage cov... Ver mais

Classificada 5 em 5 estrelas

4 of us went for breakfast at the Esquires in Swaffham, Norfolk. We were welcomed at the till by a pleasant young man who took our order and also double checked everything was as we wanted. The... Ver mais

Classificada 5 em 5 estrelas

This is my second time at this branch and I must say my breakfast was on point and staff are absolutely wonderful and polite. A massive thank you to all the staff who also looking amazing with their m... Ver mais

Informações sobre a empresa

  1. Loja de café
  2. também em
  3. Coffee Shop
  4. Fornecedor de máquinas de café
  5. Grossista de café
  6. Torrefação de café

Informação fornecida por diversas fontes externas

The Global Coffee Chain With Community Spirit on Esquires Coffee UK


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,2

Todas as opiniões

(107)

50 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good Place

Food and coffee good. Nice ac and sofas comfortable. Service was also good. We were at Hemel branch.

1 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Milton Keynes (Glebe Farm location):

Milton Keynes (Glebe Farm location):
First visit. Lovely big cafe with plenty of indoor and outdoor seating. Good display of cold drinks and menu items. Good choice of coffees and teas. Dog friendly cafe. Plenty of dogs visible, all well behaved!. Raised dog bowls between servery and free cold water station (for humans) serves water and dog biscuits. Menu offers free Pupuccino and also has a £5.50 menu option for your dog. Some seating is like high back bench seating, which as a "larger" than average customer, I can find challenging...but the central tables are not fixed to the floor at least. You could always choose one of the other seating styles, or outside. Aircon is installed and it's just right, no freezing under the permanently jacked up blower. Didn't see anyone working on Laptops, but I guess you could. There is free WiFi available, but my 5G was working fine anyway. Hanging greenery from the rafters (albeit faux) is attractive. As a customer with mobility issues (I walk with crutches or 2 sticks) I did find the disabled (and all parking) a little bit further away than I'd like, but I managed ok as it was all nice and flat. No parking outside the door! The entrance door is also lovely and wide, if you do come in a wheelchair. This is a franchised cafe, run by a lovely couple. They also employ a manager, who is also very good with customer service.
Theirin lies the issue with our first visit: I saw a lovely Halloumi and Avocado sandwich in the fridge display, but it (and everything) was in white bread. I asked if I could have it in brown bread and was told yes. I ordered my coffee, got a cold drink also and English breakfast tea for my husband (diabetic so doesn't eat much outside). We paid, were given our table number and went to sit down. About 6 mins later the manager visited to apologise there was no English breakfast tea left and he was offered several alternatives. He opted for Camomile rather than Earl Grey. When it arrived neither of us have ever seen such "fresh" camomile flowers used for tea. See photos. Then, another 5 mins passed and this time the lady owner visited, to apologise there was in fact no brown bread for my sandwich. This was more annoying as being Diabetic my husband eats only brown bread and I do for general health choices. To have such a busy cafe and no brown bread options is far from ideal!.So despite all the options offered to me, I elected to have a refund, which was very promptly bought to me. Whilst on the subject of the menu (see photos) there are plenty of Vegetarian and Vegan options. Just don't forget the Diabetics/healthier bread brigade! It is not the cheapest cafe I've been to, but the food looks great and if you want something "more" than the Costas/Starbucks offerings and vibes, this is a good place to try. They have only been open a month or so, so IF you have a hiccup (or two) during your visit, I suggest you try again in a few weeks, rather than just write it off. It's a new shop on a relatively newborn site (Glebe Farm housing site) opposite a newish school site...so give it time to ripen like a good wine, to it's best potential.

1 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Organic Coffee - No Thank You

I’ve now visited the new Esquires Coffee in Hemel Hempstead twice, and unfortunately I have to say I’m disappointed. If this is what organic coffee tastes like, I’d much rather opt for non-organic - if that’s even an option here?

On our visit, we ordered two coffees, paid at the counter, and scanned my app for loyalty points, which were never added. It’s a minor issue, but given the overall experience, it doesn't encourage me to return.

The decor is OK, it resembles a 1960's diner, but the hanging artificial greenery feels unnecessary. It’s likely to gather dust over time, which will easily end up falling in to customer's food and drinks. Lets be honest, realistically, it’s hard to imagine every leaf being cleaned regularly.

I did try the tea on a previous visit, and to be fair, that was enjoyable—served hot, made with loose leaves, and presented nicely with plenty of milk (although I personally prefer my Earl Grey without milk).

Now to the main letdown: the coffee (I use that term loosely). My Flat White looked virtually identical to the Cappuccino we ordered - both had weak, bubbly milk froth, with bubbles far too large for either drink. Setting the milk aside, the coffee itself was very poor. It lacked aroma, tasted bitter (almost burnt), and frankly, an instant coffee would have been better. At £4.50 a cup, it feels overpriced for the quality. I’m more than happy to pay for a good coffee, but this was one of the worst I’ve had locally, which is why I felt compelled to leave a review.

The staff are polite, but service is slow, which is perhaps understandable for a new team. That said, I personally prefer being able to watch my coffee being made. Here, the preparation area feels oddly hidden away, almost as if customers aren’t meant to see the process. There’s none of the usual coffee shop atmosphere - no sound of beans grinding, no visible barista workflow, not even the sound of milk steaming. It all feels quite disconnected, and I’m left wondering how the coffee is actually being prepared behind the scenes. It's the theatre of the barista preparing your drinks that makes a good coffee shop.

Overall, while there are some positives, the quality of the coffee and overall experience mean I won’t be returning.

12 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Food was ok …

Food was ok not as hot as it could have been, but was tasty. Did take a long time to for meal to arrive. Ware house like building made noise levels loud and unbarable at times especially when it was very busy.
Staff polite and welcoming not the best but not the worst experience.

30 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not great

Not great, very poor service, lovely spot in Congleton but staff need training up to a much higher standard

30 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The new Ely store

The new Ely store . No decent gluten free cakes / sandwiches and they allow dogs into the eating space - no thanks will not be back

11 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I visited the Esquires Coffee Doncaster…

I visited the Esquires Coffee Doncaster on Wheatley Hall Road and was disappointed from the start to find that the online menu did not reflect the food actually available in store.
I ordered the omelette breakfast and a large latte. When my coffee arrived, the mug appeared dirty, so I politely asked for a clean one. Although it was replaced, the response from the staff member — “it’s only coffee drips” — felt dismissive, especially as it appeared to be left from a previous customer.
The breakfast itself had some positives; the bacon and sausage were good quality. However, the sausages were stone cold. I informed the staff member, who did replace them straight away, but by the time the fresh sausages arrived, the rest of the breakfast was cold. The plate was simply placed back on the table without any apology or acknowledgement, which left me feeling like I had inconvenienced the staff by raising the issue.
Overall, I was very disappointed, especially as I had been looking forward to trying this place for quite some time. Sadly, I won’t be returning.

9 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks Lisa

The best coffee. Lisa welcomes you. My daughter and I come every Saturday morning at 7 usually and it starts our weekend.
Thanks esquire and thanks Lisa

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Esquires has just opened a coffee shop…

Esquires has just opened a coffee shop on Manchester road Congleton literally 2 minutes walk from where I live,what an amazing coffee shop,the staff,from their manageress Zara,to their baristas,Be,Tom,Jaren and Kimmi are all amazing people,genuinely friendly helpfull and polite they are all so easy to talk to.my local stop after walking my dog,plus it's dog friendly.

27 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Very accommodating for allergies

Staff was helpful and friendly. Menu had a good selection of food and drink. I went with someone with allergies and they accommodated them amazingly, really good wheat and gluten-Free food. Would recommend a stop while shopping g.

26 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID

Was in the store in Oakham about a month ago now when the young server who’d been doing her hardest to help everyone was yelled at by the manager and she walked out crying her eyes out. Absolutely diabolical behaviour to allow a manager who doesn’t seem to be good at his job shout at someone who clearly knew what she was doing.

28 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unfortunately the App has not worked…

Unfortunately the App has not worked for me on a number of occasions and the staff members seem unable to help. I had saved over £8.00 in credit for loyalty and lost it all when the app was changed. I’d accrued over£5.00 in credit a couple of months ago. My loyalty card is saved in my Apple Wallet but has not worked the last few times I’ve tried it so have tried logging on to my account via their website. I’ve ended up resetting my password about 10 times but even though it says it has updated, if I try and log in I get a message saying credentials are not recognised. However, I cannot set up a new account as I’m told there is already an account using my telephone number. Ive tried messaging Esquires Customer Services to no avail. I’ve been going around in circles for weeks. It’s such a shame as I really liked the atmosphere and food at my local Esquires in Southsea but I no longer trust the brand and would rather take my custom to somewhere which rewards its very loyal customers.

6 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bad hygiene

Esquires Hertford.
Went in to treat myself to a large breakfast an coffee as a treat with my granddaughter.
Ordered my food
Sat down stairs
Watched the staff member use bare hands dip into a container with raw tomatoes
Then without washing her hands
Took cooked hot chicken out of a container an put on the same sandwich with her bare hands.
If different areas are meant to be used in preparation of these items
Surely different tongs
Or at least gloved hands should be used.
I asked for a refund
Am i sure ?
Yes
Why ?
Bad hygiene
I am washing my hands.
I just watched you. And that dirty top really doesn't look very hygienic.
I was going to leave it
But as she rolled her eyes an looked at me like I am being a pain.
I asked
You always wear your rings as well ?
No answer.
Well you shouldn't
This might seem petty to some.
But if staff can't observe basic hand hygiene
What else are they not bothering about ?
An I am so petty I will never be back.
Used to like going there too.
Such a shame.

24 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Oakham branch- so disappointing

Decided to try the new Esquires in Oakham today - so disappointing. Such a long wait for the coffee to be delivered to our table after ordering and then it wasn't worth the wait. Organic doesn't necessarily mean good and the modus operandi doesn't seem to work.

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

internet connection

This situation is quite problematic. As a business professional, I was attempting to have coffee while organizing several of my orders, all of which involve partners based in China. However, I found that I was unable to access any of their websites, as the internet connection appeared to block them. This is both unusual and concerning.

16 de fevereiro de 2026
Opinião espontânea

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