Disgusting scam. Signed for " free trial", cancelled yet they took two months of "payments" off my card. Illegal! My bank now investigating possible fraud. No invoices, again illegal. Customer service... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Your customer service is helpful I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably... Ver mais
I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try. I was charged postage but didn't receive anything. However, 2 weeks later without my consen... Ver mais
A empresa respondeu
Love that this product works perfect on my skin, hair and nails. This product helps my skin to improve its texture and tone. The product feels luxurious and hydrating when you applied. It absorbs... Ver mais
Informações sobre a empresa
Escrito pela empresa
Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
Informações de contacto
EssenceOfArgan.com, 201 NW 22nd Ave Suite 100, 33311, Fort Lauderdale, Estados Unidos da América
- +13058594493
- customerservice@essenceofargan.com
- essenceofargan.com
3,3
Aceitável
290 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Charged my account but never received…
Charged my account but never received the product.
11 de agosto de 2026
Resposta da Essence of Argan
Hello Darlene,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
Resposta da Essence of Argan
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
😪… Sad
I ordered a lipstick that took a long time to receive, I also never got a shipping confirmation. When I received the lipstick the tube was broken. I reached out to the company asking how to return it or get a replacement and they asked me to send a picture of the tube. I sent a picture but never heard back, a week later I reached out again asking if they viewed my pictures and still got no response. So now I have a lipstick I can't use and I'm out my money.
15 de julho de 2026
Resposta da Essence of Argan
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
wrong address will email right one but did not
do not know why 1 st order cancelled no explanations2nd order not received yets. she said wrong address will send right one but did not do it
6 de junho de 2026
Resposta da Essence of Argan
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
Got CaviArgan as gift, love it, wanted to buy more
I ordered CaviArgan because my sister had given me one of her jars of it and I really like how it moisturizes and softens the deep lines on my 75 year old face. I plan to continue to buy more in the future.
18 de junho de 2026
This project freshens the face quickly
This project freshens the face in minutes - it is a noticeable difference!
7 de junho de 2026
I received my product an inside of my…
I received my product an inside of my lipstick casing. There was no lipstick reached out to the company to let them know and they said they could not send me more product because it was unavailable so I’m asking for a refund for the last week and I have not heard back from anyone. I need this to be addressed or I will be reaching out to Better Business Bureau to let them know what kind of service I have had with this company until I get my money back.
21 de maio de 2026
Resposta da Essence of Argan
Hello Kristi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
As per my last review
As per my last review, a couple of weeks ago. AGAIN I ordered and paid for a bundle of 5 x 50ml Argan Oil. My money was AGAIN refunded. I lost $ due to the exchange rate...AGAIN. NO explanation as to why I could not purchase Argan oil.AGAIN.
This is disgusting practice from a company that I have loyally purchased from for years. Be very aware new customers, this company is not accountable or reliable.
19 de maio de 2026
Resposta da Essence of Argan
Hello Jane,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
I ordered two shampoos and two…
I ordered two shampoos and two conditioners a month ago and for some reason now I’m on automatic ordering I did not go on automatic ordering. It was one order and I will order when I would like to not when you like to. Please remove the last order and refund my money thank you.
11 de maio de 2026
Resposta da Essence of Argan
Hi Susanne,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
Whilst my order was accepted cancelled and money refunded
Whilst my order was accepted, the amount paid was refunded to my account without explanation.
I have been an idrotherapy client since the product was launched and my subscriptions have been dealt with in the same manner. I am not receiving the product ordered, nor my regular subscriptions. I have no choice other then to source another product, which is disappointing.
23 de abril de 2026
Resposta da Essence of Argan
Hi Colleen,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
I bought essence of argan and my money…
I bought essence of argan and my money was deducted from my account
No argan was sent
Instead my money was transferred back to my account
This is the second time this is happening
17 de abril de 2026
Resposta da Essence of Argan
Hi Patricia,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
My orders have been cancelled TWICE…
My orders have been cancelled TWICE with no given explanation
9 de abril de 2026
Resposta da Essence of Argan
Hi Noelene,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
Didnt realise its from america
Didnt realise its from america. Far toooo expensive!!
12 de abril de 2026
Resposta da Essence of Argan
Hi Diane,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
Thank you for quick shipping and…
Thank you for quick shipping and excellent customer support
I use your products from many years and recommend you all my friends !
15 de fevereiro de 2026
This is a fake product
This is a fake product, and the customer service is very rude.
18 de fevereiro de 2026
Resposta da Essence of Argan
Hi Rajitha,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback.
It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address, and/or you may contact us. All of our customer service lines are working, and we also have a chat with us button on our website.
(+1) 305 859 4493
We are looking forward to hearing from you.
Essence of Argan is a great product
Essence of Argan is a great product. I underwent a knee replacement in March 2025 and I originally used Essence of Argan on my scar three times a day from June onwards last year. My scar is healing well and can hardly see it now.
I have been using Essence of Argan on my face the last few weeks too, and it is a great moisturiser. Face lines have got smoother.
I highly recommend Essence of Argan.
7 de junho de 2025
I have tried other oils on my skin
I have tried other oils on my skin , nothing beats Essence of Argan oil.Have been using for over 2 years now best around.
27 de janeiro de 2026
Considering
Your customer service is helpful
I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably tampered with at customs. Customer service said that they would send me an extra jar during shipping as a goodwill gesture from your company. Please do not forget the sixth jar during shipping. Thank you.
20 de janeiro de 2026
I love this cream
I love this cream. It is very moisturizing.
17 de janeiro de 2026
Opinião espontânea
Grateful!…
I’m just grateful for that work that you do with the argon essence oil. It really works for me. Thank you
30 de dezembro de 2025
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