Disgusting scam. Signed for " free trial", cancelled yet they took two months of "payments" off my card. Illegal! My bank now investigating possible fraud. No invoices, again illegal. Customer service... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Your customer service is helpful I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably... Ver mais
I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try. I was charged postage but didn't receive anything. However, 2 weeks later without my consen... Ver mais
A empresa respondeu
Love that this product works perfect on my skin, hair and nails. This product helps my skin to improve its texture and tone. The product feels luxurious and hydrating when you applied. It absorbs... Ver mais
Informações sobre a empresa
Escrito pela empresa
Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
Informações de contacto
EssenceOfArgan.com, 201 NW 22nd Ave Suite 100, 33311, Fort Lauderdale, Estados Unidos da América
- +13058594493
- customerservice@essenceofargan.com
- essenceofargan.com
3,3
Aceitável
290 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I fell for the free trial
I fell for the free trial, just pay postage scam the same as many other people on this site. Also found they had taken 2 payments of over $125.00 from my bank. I contacted customer service and got nowhere. An acknowledgement of my email, nothing else. Ended up cancelling my credit card and my bank issuing me a new one. I still have not had any money back.
14 de agosto de 2024
Opinião espontânea
Cancelled and want $$ back
2 de setembro de 2024
Customer care number 7083024664
Customer care number 7083024664
Customer care number 7083024664
Customer care number 7083024664
6 de setembro de 2023
Opinião espontânea
Haven’t really seen any results
Haven’t really seen any results. Also not happy that all of the sudden, l got charged not once but twice for your product and what seemed like before the the 30day trial….l got charged $114 then 59… what is that about? And without clear warning on pricing. I expect to get a refund and/ or cancel the subscription
2 de setembro de 2024
I fell for this free trial use for 14…
I fell for this free trial use for 14 days well I did not even receive this product until after 14 days and it was by chance I got it they did not even have an address on the box just my name and city I just happened to go into the post office to mail a parcel and they asked me if this was mine by the time I got the free trial they had already debited my bank account for over 160.00 cdn dollars I tried to contact them and they said I did not exist that my credit card was actually under a complete strangers name they said they could not cancel someone elses order then my bank sends me a fraud alert saying that less than 2 weeks later this company has tried to take out 159. usd they asked if I authorized this I said absolutely not so they declined the payment then I tried to contact them again and once again I was charged 101. usd with in 2 weeks no more products were ever sent still no response to address the theft on my card from one of their customers now my card has had to be changed and I have had to contact all my bill payments etc., really bad customer service bank is doing investigation on them with my card being used by one of their customers be very careful
27 de julho de 2024
Opinião espontânea
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are also available via live chat Contact – Essence of Argan24/7.
Best,
Customer Support
Very happy with you product I ver happy…
Very happy with you product I ver happy to recommend
1 de agosto de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are also available via live chat Contact – Essence of Argan24/7.
Best,
Customer Support
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are also available via live chat Contact – Essence of Argan24/7.
Best,
Customer Support
Tricky Advertising "Free Trial" Just Pay Shipping....It's Not That Simple
The products caught my attention when advertised for free, just pay the shipping. I ordered 3 products. I was surprised to receive full sized products for "free." I was expecting to receive a small trial size.
I should have known there was something more to the "free" part when it stated "autoship" needed to be cancelled 14 days from ordering if I didn't wish to receive these products every month.
I tried to cancel auto ship and was told I would need to pay for the 3 "free" products at the full price in USD (I'm a Canadian) if I wanted to cancel auto ship or return the items and that would cost me more shipping. Out of frustration, I agreed to pay a discounted rate on the 3 products that were suppose to be "free" just pay the shipping. These products have cost me over $60 CDN. Far from "free" just pay the shipping!
8 de agosto de 2024
Opinião espontânea
Resposta da Essence of Argan
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
I just love this product it’s excellent 🤩
I just love this product, I have been using it for a number of years and wouldn’t change it!
Whatever you’re doing….keep up the good work.
3 de agosto de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are also available via live chat Contact – Essence of Argan24/7.
Best,
Customer Support
I love Argan oil products
I love Argan oil products . I have been with this company for quite a while. I did have the monthly orders for quite a while, but because I had a build up of the products I was able to slow up the orders & so I just ordered when I need them. I have found the company have been very ethical
1 de julho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
$158.71 NOT $7.99
I have never written a review, and I guess I still haven’t. Please make sure you read the fine print in this one. I saw “just pay the shipping” and truly thought that that was all there was to it. I guess the saying is true, that if something seems too good to be true, it probably is. I haven’t used the product yet, as stated earlier, because I wanted to finish up the product I am using currently first. Seems sensible. I’m checking my emails, and find an invoice for 99.99! And they didn’t even send out new product!!! That was for the initial “just pay the shipping” container!! WTH?!? I was impressed by the before and after photos and had planned on giving this product a fair shake since they were so remarkable, but the way I was tricked into paying $100 for something a) I thought was essentially free, b) had less than 30 days to see if it even worked (besides the fact that I didn’t even open it yet, and sending it back for a refund was not an option either as I found out when I called. The only option is to suck it up buttercup and crack open the jar of $100+ once I’m done my Strivectin. I’m just here to warn you, if you do your research and actually find this post, you probably read the fine print I apparently missed anyway, but if I can save one person from this expensive lesson, it’ll have to be worth it, EoA knows, I won’t be getting anything else from them for my…OMGoodness, I just looked up the charge on my CC, and even though they gave a Canadian address, Canadian phone number etc, they charged me in US FUNDS, so the charge was (I’m assuming taxes here): $112. with the exchange I was charged 158.71. For something I haven’t even opened yet!!! And thought I was getting for $7.99 shipping in CANADA. I took a picture of the page as a reminder to myself to find the fine print I still haven’t found since it was a YouTube ad I do believe. Anyway, I hope I help someone out there. God Bless You!
24 de junho de 2024
Opinião espontânea
Resposta da Essence of Argan
Hi ,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
This way recommended by a friend tried…
This way recommended by a friend tried one bottle and I feel in love to it right away
30 de junho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Using this product for a year now
Using this product for a year now. It did made a difference in just a month of using.
Worth a try
19 de junho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
My hair are falling out from stress I…
My hair are falling out from stress I saw a review online that Argan oil can promote hair growth so I tried it right away. It's true I can see baby hair starting to grow in just a week time Essence of Argan oil is truly effective product
12 de junho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Never been this excited to post a…
Never been this excited to post a review but because I really love the effect of Essence of Argan here I am My skin was so dry before and I have tried a lot of serum but nothing really works I am so glad to have stumbled on their facebok ad because I have now the most beautiful and soft skin ever. Highly recommended
30 de junho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Essence of Argan oil is great product…
Essence of Argan oil is great product love how my skin feels after using it. My skin looks healthy and smooth.
8 de junho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
I fell in Love with this product it…
I fell in Love with this product it showed amazing results and fast. The Vitamin A,C ,E serum was my favorite
4 de junho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Essence of Argan products are amazing…
Essence of Argan products are amazing they feel great on your skin and most important they work
1 de julho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
I have been using Essence of Argan for…
I have been using Essence of Argan for almost a year now and the difference I have seen in my skin is incredible. I will be a customer for a long time
1 de junho de 2024
Resposta da Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
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