Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

So far so good! I purchased the .5mm roller to tackle fine lines, dull complexion and overall skin appearance. I’ve been following the schedule supplied by EssentialDerma and after 2 sessions I am al... Ver mais

Classificada 5 em 5 estrelas

Since purchasing a little over a month ago, Ive only used my 1mm roller 3 times. No great difference yet to deep lines and enlarged pores but I believe my complexion is noticeably fresher and heal... Ver mais

Classificada 5 em 5 estrelas

I'm 5 weeks into my 8 week schedule and can already see my skin looks clearer, smaller pores and wrinkles around my jaw are less noticeable. Very happy with my results so far. Looking forward to seei... Ver mais

Classificada 5 em 5 estrelas

I purchased the .5mm roller to tackle fine lines, dull complexion and overall skin appearance. I’ve been following the schedule supplied by EssentialDerma and after 2 sessions I am already seeing an i... Ver mais

Informações sobre a empresa

  1. Clínica de dermatologia
  2. Farmácia

Informação fornecida por diversas fontes externas

Essential Derma is Australia's Highest Quality Derma Roller on the market. All of our rollers come with warranty and are 100% Safe. We are a leading skin care range that is loved by thousands of people world wide.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

219 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

So far so good!

So far so good!
I purchased the .5mm roller to tackle fine lines, dull complexion and overall skin appearance. I’ve been following the schedule supplied by EssentialDerma and after 2 sessions I am already seeing an improvement of my skin. Definitely more glowing. Can’t wait to see further results as I continue with the schedule! Fast shipping and quality product.

8 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

GIMMICK…

Attempted to use product for six months along with correctly prescribed medication; no noticeable difference in hair loss.
A genuine GIMMICK by a company that claims to be the largest manufacturer in Australia-after researching they are the ONLY derma- roller company in the country.
And BTW…..the box it arrived in is stamped made in CHINA all over it! I guess they like the song, ‘Living A Lie’!
Reply from Essential Derma: these folks just can’t stop imagining; I’m in the US and do not believe that they do not ship here; the medication I was talking about is an OTC which is the number one seller in the world-Rogaine; as far as not ordering from these , why would I supply all these details. STAY AWAY!

28 de dezembro de 2024
Opinião espontânea
logótipo da Essential Derma

Resposta da Essential Derma

Hi Robert, we're sorry you've had a bad experience. We don't ship to your country and can't find your details in our system. We also don't suggest combining derma rolling with any prescription medication. To ensure you get the desired results, we recommend seeking advice from a hair growth specialist in your country. Thank you.

Classificada 5 em 5 estrelas

Great products

Arrived with speedy delivery. I’m never disappointed with the products, packaged well and great value for money. Looking forward to seeing my skin improve with these roller heads, just so much better than the pen in my opinion.

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable company

This is my second time ordering with Essential Derma. I use the derma roller every 4 - 5 weeks to facilitate the penetration of my skin treatments. The items arrive quickly, no issues at all. It has been a positive experience.

17 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Trying the 1 derma roller

I am happy to be trying the 1 derma roller and so far I have enjoyed using it, as per instructions. My skin, after only a couple of uses, seems smoother and also feels a bit tighter. I haven't used proper serums so essentially it's the roller itself making a difference. Really nice.

27 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great business to deal with

Great business to deal with, responds within a reasonable time frame and attends to any enquiries. I use the Hyaluronic Acid Serum and it feels amazing on my skin.

14 de agosto de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Finally received it

I finally received my order today. Initially had a few problems with order confirmation but I eventually received that too.
Hopefully my next "edit review " will be a positive one

12 de maio de 2023
Opinião espontânea
logótipo da Essential Derma

Resposta da Essential Derma

Hi Marilyn,

I'm sorry to hear your 10% off coupon didn't apply correctly.

I checked with our team regarding your order and can see that you sent 6 emails, posted 2 negative reviews online and threatened ACCC action regarding this issue, all within 4hrs of your purchase 😢

While we do reply to all emails as quickly as we can (usually in less than 12hrs). Sometimes during busy periods, its hard for us to reply in under 4hrs.

I've been told that we responded to your 1st email at the 4hr mark and offered to reimburse you for the 10% discount that didn't work correctly but you didn't reply to us.

We think solving a small issue like this in 4hrs is a reasonable response, but if there's anything else we can do to turn this into a positive experience please let us know.

Thanks for your feedback and feel free to contact us anytime, we'll do our best to respond to you faster next time 😊

Classificada 5 em 5 estrelas

Essential Derma - so customer focused!

My dealings with Essential Derma have been incredible! They got back to me very quickly with questions about the products and how to use them, and have assisted in a very kind, efficient matter when I ordered the wrong item. So impressed with their customer service!

17 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I have done my purchase but yet to…

I have done my purchase but yet to receive the product. However, from the communication which I had with Catherine, I already considered this is a great company as well as marketing great products. I look forward to receiving your products soon.
Rgds, Dominic from Singapore

8 de setembro de 2021
Classificada 5 em 5 estrelas

I have been using the derma rollers for…

I have been using the derma rollers for about 8 months now and it really has made a difference.
I would recommend this to anyone wishing to improve your skin tone and overall skin appearance.
My age spots on my face have dramatically faded and my skin is looking much brighter and younger. A much loved product, don’t expect it to change how you look over night, but over time you will notice it and so will others. 5 stars

2 de setembro de 2021
Classificada 5 em 5 estrelas

Happy customer

The rollers are excellent best one I’ve used by far!
Postage is always super fast!
& the customer service has been faultless!!!
Keep up the good work guys I’m one happy customer :)

4 de junho de 2021

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais