Habe eine esim für Tanzania gekauft. Sehr komplizierte Installation. Eine 13 stellige Esim Nummer zum Freischalten habe ich nie bekommen. Nicht in der App, noch per SMS, nicht per Email. Geld ve... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
In der Türkei praktisch unbrauchbar Meine Erfahrung mit der eSIM von E. Travis SIM in der Türkei ist leider sehr schlecht. Die Internetverbindung ist nahezu durchgehend extrem langsam und insta... Ver mais
A empresa respondeu
Wir hatten zunächst Probleme die eSIm zu aktivieren. Ich möchte hier einen Anwenderfehler unsererseits nicht ausschließen. Der Support war sehr hilfsbereit und hat uns sehr gut unterstützt. Letztlich... Ver mais
A empresa respondeu
Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up. Arrived in... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de telecomunicação
- Operadora de telecomunicações
- Operadora de redes móveis
- Serviço de hospedagem web
- Agregador de viagens
Escrito pela empresa
ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
Informações de contacto
1 Tampines North Drive 1, #06-08, T-Space, 528559, Singapore, Singapura
- + 6592361258
- support@etravelsim.com
- etravelsim.com
3,9
Bom
765 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ETravelSim - Travel eSIM
Hi Tushar Chaudhari, Thank you very much for posting a 5 star rating regarding our services. We are truly glad to hear that you found our eSIM services good and satisfactory.
Positive feedback like yours is greatly appreciated and helps our team continue to provide high-quality connectivity solutions. We look forward to serving you again during your future travels.
Thank you,
Team eTravelSIM
Resposta da ETravelSim - Travel eSIM
Hi Tushar Chaudhari, Thank you very much for posting a 5 star rating regarding our services. We are truly glad to hear that you found our eSIM services good and satisfactory.
Positive feedback like yours is greatly appreciated and helps our team continue to provide high-quality connectivity solutions. We look forward to serving you again during your future travels.
Thank you,
Team eTravelSIM
Falta de transparencia en el consumo de datos
A principios de abril compré una eSIM para Colombia de 2GB para 30 días. Desde el momento en que me llega el código de activación me doy cuenta que aparece que son 2GB para 15 días. Me comunico con el soporte técnico y me aseguran mediante correo electrónico que se me respetarán los 30 días, que es un error en la página web en español. A los 8 días de uso, solicito el balance de GB utilizadas y me dicen que tengo aún 1,3GB y ayer de nuevo solicito el saldo y me dicen que se han agotado los datos.
Por una parte no me gusta que no se pueda verificar el consumo de datos constantemente, como sí lo pude hacer con otra compañía. Cómo puedo saber yo que ya he agotado los datos? Tengo que creer en lo que me dicen allí, sin una verificación real?
Por otro lado me garantizaron los 30 días y no confío en que justo a los 15 días se agonten los datos.
Por estos motivos le doy una puntuación tan baja.
Me solicitan el número de pedido que es 791541, pero antes de hacer esta reseña escribí varios correos electrónicos y la respuesta no fue satisfactoria.
21 de abril de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Maria Teresa Caldas Martínez, We are sorry to hear about your experience. We would request to kindly share your order number with us so that we can look into this matter and resolve it.
Thank you,
Team eTravelSIM
Great coverage
Great coverage, great customer service. Would recommend and use this service again.
11 de abril de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Dear Aartie Mahase-Singh, Thank you very much for providing us with a five-star rating. We are delighted to hear that our eSIM services met your expectations, particularly regarding our network coverage.
Your recommendation is highly appreciated, as it helps us continue to provide high-quality service to all our customers.
Thank you,
Team eTravelSIM
Great Provider!
I bought several eSim with this company and everything went great! I’ve been in Serbia and Turkey more than once during those past 3 years and tried different type of eSim. They are very trustworthy. I had a problem just once, but the customer care service was very kind and efficient and solved it in a very short time.
Also excellent value for money
27 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Kai, We are very glad to know about your feedback with your eSIM services. It is great to hear that your query was attended to promptly and resolved quickly to your satisfaction.
We would love the opportunity to provide you with our excellent eSIM services for your future trips.
Thank you
Team eTravelSIM
Best provider one could want!!
Best provider one could want!!! I don’t know any other provider you would email on a Sunday and solve your issue immediately. Didn’t even think that was possible. I think this says it all.
5 de abril de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Neil Go, We are very pleased to receive your positive feedback regarding your recent experience with our customer care team. It is great to hear that your query was attended to promptly and resolved quickly to your satisfaction.
We would love the opportunity to provide you with our best-in-class eSIM services for your future travels.
Thank you
Team eTravelSIM
Fatal
Fatal, no lo contrateis bajo ninguna concepto!! Voy a reclamar mi dinero. Llegue ayer a Nueva York comprando etravelsim desde España, lo intento activar y nada de datos 1 dia y medio sin datos. Y hablando con ellos por WhatsApp ningun tipo de solución ninoedir perdon u ojo responden a las 1000 horas para pedirte info que ya les has mandado vaya para hacer como que hacen algo. Experiencia nefasta voy a pedir mi dinero de vuelta porque esto es un Timo!!!!
14 de abril de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Mar Granada, We are sorry to hear about your experience. You are requested to share your order number with us. We will check and promptly resolve the complaint you reported.
Thank you,
Team eTravelSIM
Easy to use
Easy to use, and good priced ESIM. Used them several times and always have brilliant service and easy to top up . I dont even try with any other service
4 de abril de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Stewart, We are truly pleased to hear about the positive experience you had with our eSIM services. We are delighted that the easy installation process and reliable network connectivity supported your communication needs throughout your recent trips.
Thank you so much for taking the time to share your feedback and for providing us with a five-star rating. Your support is greatly appreciated by our entire team.
Team eTravelSIM
Fast setup and reliable service
I got an eSIM card for my travel to Morocco. The setup on the Samsung phone was quite fast, as usual. The internet service in Morocco was good and consistent. No issues.
30 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Ognian Voynikov, Thank you for the 5-star rating. We are pleased that our easy eSIM installation and reliable network connectivity enhanced your travel experience.
Thank you,
Team eTravelSIM
Really easy to install and worked…
Really easy to install and worked perfectly for a trip to Iceland. Needed it for constant weather and travel conditions info. Excellent
28 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Dear Jon, Thank you for sharing your feedback. We are pleased to hear that you found our eSIM excellent for your trip to Iceland. We would love the opportunity to serve you on your future travels as well.
Thank you
Team eTravelSIM
Perfect for vacation
Easy to buy and install; good cell phone coverage in Virginia, North Carolina and Ohio (I had the 10-day esim with unlimited data)
19 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi, Thank you for your kind words and for giving us a 5-star rating. We are pleased to know that you had such a positive experience and enjoyed seamless connectivity with our eSIM during trip.
Thank you,
Team eTravelSIM
Excellent value
Excellent value, no problems anywhere in Egypt and quick. Will definitely use again!
21 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Dear y Mrs Sam Sullivan, we are glad t hear about your experience with our eSIM services. We shall be more than happy to serve you in the future too.
Thank you,
Team eTravelSIM
Stable and fast connection
Stable and fast connection, easy installation via QR-Code. I recommend, will come again.
25 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Georg Gaisler, Thank you for posting the 5 star review for our services. We are please to hear about your experience that you found our eSIM services smooth to use with the fast internet connection.
Your recommendation is highly appreciated.
Thanks
Team eTravelSIM
Reliable
Always use this company when ever we are in Europe. Have found the eSIM to be reliable
3 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Rebekah Cozens , We are please to know that your travel was made easy with reliable eSIM connectivity and that you had such a positive experience. Your recommendation is highly appreciated.
Thank you
Team eTravelSIM
Very good for Sahara trip!
I had Travel eSim in Morocco and it worked very well there, even in the Sahara camp in Erg Chebbi Dunes.
16 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Dear Anna Maija Sangi , We are glad to hear that your travel was made easy with reliable eSIM connectivity and that you had such a positive experience.
Thank you for the 5 star rating.
Team eTravelSIM
Great eSIM
Been using ETravelSim since 2024 when I first used on in the USA and have used these for every holiday since. Never had any issues whatsoever and great help on WhatsApp when my partner couldn’t get his to work. Definitely recommend these highly.
13 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Jamil C, Thank you for your positive feedback regarding your experience with our eSIM services. Our customer care team is dedicated to addressing all requests promptly and providing the best possible resolutions to ensure a seamless experience for our users during their travels.
We appreciate your recommendation and look forward to serving you again.
Thank you,
Team eTravelSIM
Utilizzata per Cabo Verde
Utilizzata per Cabo Verde, 3gb per 30gg, ha funziona benissimo
4 de março de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Fabrizio, We are pleased to know about your experience with our eSIM. We wish to serve you with our eSIM services in the future as well.
Thank you for the 5 star rating.
Team eTravelSIM
I bought an e-sim for Jordan
I bought an e-sim for Jordan, everything was ok.
27 de fevereiro de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Angelo Guidi, Thank you for posting your review. We are truly pleased to hear that you were able to use our eSIM in Jordan without any hassle.
Thank you
Team eTravelSIM
Excellent eSim
Excellent eSim. We’re a family of 5 and worked perfectly well for all of us since we landed in Japan. Very easy and simple to connect, had no issues at all. Highly recommended.
1 de fevereiro de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hi Tatiana Resende, Thank you for posting your review for our services. We are glad to hear that you were able to use our eSIM in Japan without any hassle and it fulfilled your purpose of cellular data need in Japan.
Your recommendation is highly appreciated.
Thank you
Team eTravelSIM
Sim does not work - SCAM
Sim does not work, followed all instructions to the letter. Using an unlocked at purchase iPhone 16 pro. No support via WhatsApp. Total waste of time and money, avoid this sham outfit and save your money
What little “support” they offer via WhatsApp is a farce and takes forever, they are currently allegedly “checking with the network operator and to allow some time”.
Won’t process a refund, won’t offer a solution.
SCAM
28 de fevereiro de 2026
Opinião espontânea
Resposta da ETravelSim - Travel eSIM
Hello Sam Redmore, Apologies for the trouble you faced. We request you to kindly send your order number. We will check and connect wtih you to provide the resolution.
Update: We request you to kindly share your order number or registered email id. Thank you
Thank you
Team eTravelSIM
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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