Bardzo szybka reakcja,odpowiedź. Pomoc i zaangażowanie pani Sabiny. W moim przypadku zawinił przewoźnik firma UPS ,który przez 10 dni nie odebrał zwracanego produktu.Nie skontaktował się,nic,cisz... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Powinnam dać zero ale nie ma możliwości. Firma, którą powinni zająć się prawnicy. Zgłaszałam reklamacje spodni ponieważ po 10 założeniach zrobiły się jak szmaty. Odrzucono reklamację z powodu braku me... Ver mais
A empresa respondeu
Maryam vom Kundenservice hat sich innerhalb von 24 Stunden gemeldet und sich um mein Anliegen gekümmert. Sie war sehr bemüht (nicht ironisch gemeint) und war sehr kulant. Eine derart positive Erfahrun... Ver mais
A empresa respondeu
I ordered 2 summer tops. Package was delayed 2 weeks at firtst. Then sent to wrong pickup point 30miles distance. Then cancellation was not possible. Customer needs to initiate contact al the time.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Backed by over 125 years of purposeful design and craftsmanship, Lee’s® movement-inspired innovations, versatile styling and superior fit continue to inspire generations of brand loyalists. Shop the official Lee online store for a variety of designer jeans, shorts, shirts and more. Experience why Lee has been a popular brand since 1889.
Informações de contacto
Reino Unido
- eu.lee.com
3,1
Aceitável
231 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tolles Kundenservice!
Lea vom Kundendienst war sehr freundlich und hilfsbereit! Sie hat das Problem innerhalb von Sekunden gelöst. Ich bin begeistert!!!
28 de fevereiro de 2024
Resposta da Lee Online Store
Hi there
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our Customer Service assistance. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Lea am Telefon total nett
Lea am Telefon total nett, hat mir sehr geholfen 😃, weiter so, ganz liebe Grüße Uta
28 de fevereiro de 2024
Resposta da Lee Online Store
Hi there
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our Customer Service assistance. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Resposta da Lee Online Store
Hi there
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our Customer Service assistance. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Lea vom Kundenservice war eine riesige Hilfe
Lea vom Kundenservice war eine extrem grandiose Hilfe und wahnsinnig schnell!
Ich danke herzlichst für die Hilfe bei dem Retourenlabel und überhaupt insgesamt.Das ist wirklicher Kundenservice!!!!!
19 de fevereiro de 2024
Resposta da Lee Online Store
Hi there
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our Customer Service assistance. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Very nice all good
30 de janeiro de 2024
Resposta da Lee Online Store
Hi Rafal,
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our service provided. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Resposta da Lee Online Store
Hi there,
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our service provided. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
It was smooth and fast response
It was smooth and fast response, turn around and resolution of the problem.
18 de janeiro de 2024
Resposta da Lee Online Store
Hi there
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our Customer Service assistance. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Fast and Perfect.
17 de janeiro de 2024
Resposta da Lee Online Store
Hi there,
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our service provided. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Very friendly and skilled staff.
15 de janeiro de 2024
Resposta da Lee Online Store
Hi Moos,
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our Customer Service assistance. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Very helpful and understanding.
8 de janeiro de 2024
Resposta da Lee Online Store
Hi there,
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our Customer Service assistance. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Excellent merchandise and customer…
Excellent merchandise and the customer service is a treat! Special thanks to Marco who took care of my enquiries in a personalized, friendly way and with attention to detail.
10 de janeiro de 2024
Opinião espontânea
Resposta da Lee Online Store
Hi Tee,
Thank you for your feedback and leaving your review.
We are super happy to hear that you are satisfied with our merchandise and also our Customer Service assistance. We will be sure to pass over the great feedback.
Thank you for using Lee.
Best regards,
Lee Customer Care Team
Sklep sam anulował zamówienie
W wyniku błędu na stronie (błędne przekierowanie podczas realizacji płatności) sklep anulował zamówienie, bez żadnego zapytania do mojej osoby.
Produkty które były zamówione są już oczywiście niedostępne w cenie z złożonego zamówienia.
Edit; mam na wszystko zapis konwersacji, tłumaczenie sklepu żenujące w odpowiedzi
8 de janeiro de 2024
Opinião espontânea
Resposta da Lee Online Store
Cześć Bartłomiej,
Dziękujemy za pozostawienie recenzji. Doceniamy Twoją opinię.
Sprawdziliśmy i nie widzimy żadnej próby złożenia zamówienia w naszym systemie. W razie dalszych problemów prosimy o kontakt z naszym zespołem obsługi klienta pod numerem 00 800 32 11 519 lub za pośrednictwem tego linku https://eu.lee.com/pl-pl/contact-us.html, który z przyjemnością udzieli pomocy.
Dziękujemy za skorzystanie z usług Lee
Szczęśliwego Nowego Roku!
Z wyrazami szacunku,
Lee Customer Support Team
Schnelle Lieferung
Schnelle Lieferung. Hatte vorher eine Rücksendung und hoffe, dass diese auch so schnell bearbeitet wird und ich mein Geld via paypal zurückbekomme.
Danke
8 de janeiro de 2024
Very good and fast response
Very good and fast response. Highly attentive and good customer care. Would thank the customer care unit very much.
28 de dezembro de 2023
Resposta da Lee Online Store
Hi there,
Thank you for leaving your review. We appreciate your feedback.
We are happy to hear that our Customer Service Team was able to help with your request. We will make sure to pass over your amazing feedback.
Thank you for using Lee
Best regards,
Lee Customer Support Team
product support
I had a claim regarding the product quality (which is great) but in this case I needed support which was provided very quick. The support helped me immediately. Great Jeans btw.
28 de dezembro de 2023
Resposta da Lee Online Store
Hi there,
Thank you for leaving your review. We appreciate your feedback.
We are happy to hear that our Customer Service Team was able to help with your request. We will make sure to pass over your amazing feedback.
Thank you for using Lee
Best regards,
Lee Customer Support Team
Great support and service.
27 de dezembro de 2023
Resposta da Lee Online Store
Hi Martin,
Thank you for leaving your review. We appreciate your feedback.
We are happy to hear that our Customer Service Team was able to help with your request. We will make sure to pass over your amazing feedback.
Thank you for using Lee
Best regards,
Lee Customer Support Team
Resposta da Lee Online Store
Hallo Manu,
vielen Dank für Ihre Bewertung. Wir schätzen Ihr Feedback sehr.
Es freut uns zu hören, dass unser Kundenservice-Team in der Lage war, Ihnen bei Ihrem Anliegen zu helfen. Wir werden sicherstellen, dass wir Ihr tolles Feedback weiterleiten.
Danke, dass Sie Lee benutzt haben.
Mit freundlichen Grüßen,
Lee Customer Support Team
Extremely helpful person at Customer…
Extremely helpful person at Customer Service line
18 de dezembro de 2023
Resposta da Lee Online Store
Hi Kevin,
Thank you for leaving your review. We appreciate your feedback.
We are happy to hear that our Customer Service Team was able to help with your request. We will make sure to pass over your amazing feedback.
Thank you for using Lee
Best regards,
Lee Customer Support Team
Buyer beware
Company very professional but delivery was slow also they used UPS to deliver this item who told me that I had missed their delivery, which was completely untrue and I had to wait another day before they eventually delivered.
The quality of the jeans are reasonable but I dispute the straight leg that they claim they are. They are not straight leg but more skinny shape. After the long wait for delivery, I couldn’t be bothered to send them back, however in future, I would prefer to buy another brand not made in Pakistan.
2 de dezembro de 2023
Opinião espontânea
Resposta da Lee Online Store
Hi Ralph,
Thank you for leaving your review. We appreciate your feedback.
I am sorry to hear about your experience you had with UPS on receiving your parcel. I am happy to hear you received it 1 day later. We have checked your order and I can confirm that this is our Straight Leg that you have purchased, although I am sorry to hear that you are not satisfied with our product that you ordered.
There is always that option that you could return your product and receive your refund or order another product.
Again, I am sorry to hear about your experience.
Thank you for using Lee!
Happy New Year!
Best regards,
Lee Customer Support Team
Super opgelost!
Een klein probleempje met eerste bestelling…
Werd heel snel opgelost door de super klantvriendelijke meneer (dhr. M.) van de klantendienst (ook de opvolging hiervan).
Ik bestel hier nog!
12 de dezembro de 2023
Opinião espontânea
Resposta da Lee Online Store
Hallo,
Bedankt voor het achterlaten van uw beoordeling. We waarderen uw feedback.
We zijn blij om te horen dat onze klantenservice u heeft kunnen helpen met uw verzoek. We zullen uw geweldige feedback zeker doorgeven.
Bedankt voor het gebruik van Lee
Vriendelijke groeten,
Lee Customer Support Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.