I tried multiple hosts before trying EUGameHost and I won’t be looking anywhere else now. Aaron is always so quick to help in tickets, recently purchased an upgrade and it was simply done no progress... Ver mais
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Leia as opiniões dos outros
Installed windows server 2023, no DNS to even view a website. After paying around with the DNS settings in the control panel for pages to display only to be met with a laggy horrible server. Cancelled... Ver mais
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Using EugameHost not for the first time, we have been EugameHost customers for more than 2 years, have had multiple dedicated and VPS servers, and have had no issues whatsoever. They have really nice... Ver mais
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Changing to EU Game Host has been one of the best decisions I have done, I now have 1x Dedicated Server and 2x Five M Game Servers. The team behind this company are amazing, such a great bunch... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At EUGameHost, we take pride in providing top-tier Game Hosting, Minecraft Servers, VPS, Virtual Dedicated, and BareMetal Dedicated Server Hosting solutions, all at incredibly competitive prices. Our services are backed by robust 17Tbps Anycast DDoS Protection, ensuring the security and reliability of your online gaming experience. We host some of the largest high valuable Rust, FiveM, and Minecraft communities, proving that our services are not only affordable but of a high standard. With a direct clientele base of over 2.5k clients, and the added reach through our extensive reseller network, our impact on the gaming community is ever increasing. Whether you're in need of an low cost shared space game server or VPS to run basic applications or game with friends, or seeking the latest cutting-edge hardware for your project, we are the perfect choice for your gaming needs. Our commitment to excellence and our dedication to your success make us the ideal partner for all gaming or business ventures.
Informações de contacto
Reino Unido
- aaronsmith@eugamehost.com
- eugamehost.com
4,4
Excelente
577 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer support is 5*
Customer support is 5*, went above and beyond to help me get setup on the correct kind of server. very happy, would highly recommend.
19 de agosto de 2024
Opinião espontânea
Resposta da EUGameHost
Hey Jord,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer support. It's our pleasure to help, and we're glad we could assist in getting you set up. Your recommendation means a lot to us!
Kind Regards,
Aaron S
Director, EUGameHost
Renting 2 dedicated servers
Renting 2 dedicated servers, perfect support
19 de agosto de 2024
Opinião espontânea
Resposta da EUGameHost
Hey Damian,
Thank you for leaving a review! We really hope your Ark SE community is loving your 192GB Ryzen 7950x3dd servers ;) Have a wonderful day!
Kind Regards,
Aaron S
Rented a server for a month
Rented a server for a month. Product initially does not work, raise a support ticket, acknowledged pretty quickly, promptly ignored for the day. No communication, no information given. Quick enough to take payments but nothing after the fact.
18 de agosto de 2024
Opinião espontânea
Resposta da EUGameHost
Hey
As you said we responded fast to your query but simple it is VPS server, it is our job to setup and manage your application on said server. Said server was working perfectly fine without issue, you simply didn't know how to setup what you wanted. You do not get a private SYSAdmin with a cheap VPS server, you just get hosting support.
We helped you do all of your edge firewall and DDoS filters, which is the host side area we can and will help with. The rest is on you to manage your own business.
Kind regards,
Aaron S
Quick and helpful responses.
Quick and helpful responses.
Friendly staff and all around great services.
17 de agosto de 2024
Opinião espontânea
Resposta da EUGameHost
Thank you so much for your review!!! Have a lovely day =)
Excellent customer service and very…
Excellent customer service and very affordable, I recommend this service.
12 de agosto de 2024
Opinião espontânea
Resposta da EUGameHost
Thank you so much! Have a wonderful day =)
Lost all my data, and they couldn't care less
Had the sever since December. Played Valheim for many many hours then took a few months break. Came back to the server and it was broken. Contacted support and they said they cannot find any history of the server and all the data that was on it could not be restored. After a pointless back and forth with customer support, they best they could offer me was a free month on a blank server. Don't really fancy starting again from scratch so will probably not play anymore. Awful solution to a very frustrating problem. Would not recommend using this hosting service and would suggest looking elsewhere
12 de agosto de 2024
Opinião espontânea
Resposta da EUGameHost
Hey,
Look I'm sorry you're upset but I must clarify that expecting backups from 7 months ago is a bit beyond the scope of even some major providers like AWS let alone a £4.50 game server. Typically, hosting providers, including us, retain backups for a limited period, which unfortunately means we no longer have access to data from that long ago. If you had of let us know nearer the time you had the issue we could have helped.
I understand your frustration, although i don't quite see the value as you stated you also hadn't played the game in that period of months.
Please know that we've done our best to assist within the limitations we faced in your unique situation. Regardless i wish you all the best in the future.
Kind regards,
Aaron S.
Director, EUGameHost.com
Very good hosting!
Hosting is very clean and smooth, staff is quick and very kind. I bought Minecraft server with 10GB RAM and server works 24/7 without any problems.
4 de agosto de 2024
Opinião espontânea
Resposta da EUGameHost
Heya,
Thank you so much for the awesome review! We're thrilled to hear you're enjoying the Minecraft server. Our team works hard to keep everything running smoothly, so it's great to know it's making a difference. If you ever need anything, don't hesitate to reach out. Happy gaming! 🎮🌟
Kind regards,
Director, EUGameHost!
Best VPN I found a lot better than the…
Best VPN I found a lot better than the expensive ones, great speed and great protection. Aaron is very kind and helpful thank you!
31 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Heya,
You are very kind for saying so, we are really happy you liked our services! Have a wonderful day ;)
Kind regards,
Aaron S
Director, EUGameHost
Avoid this Provider at any costs
This hoster is operating since the 12 April 2023
(Would recommend to sort 1-3 star reviews and read it before deciding)
Avoid this Provider at any costs! I bought a server annually and already after 3 days I had multiple downtimes. But I used them more and more and asking to change my IP, well according to them the issues were from Path. I asked them to do it in the morning to Cosmic, cause there are no users online and minimal damage. Since then on this Hoster I had over 20 downtimes or something and wrote in discord because I was mad, but never insulted or something. He kicked me from Discord what is his good right. I PMed him on discord to change my IP again, he said he's not changing s-h-i-t because I would be "rude". Who wouldn't after this many problems. I told him that would damage my service and its almost criminal to threaten me like that. Told him to write a review and contact a authority about consumer protection.
After that he threaten me to suspend my VPS and done it, so my service is offline, damaged it and said I would breach his ToS. I only can contact them now per Website he said and i am pretty sure he will take his time after this behavior.
Proof you can find here:
imgur.com / a / 3TNYSGI
I would avoid it at any costs, because the Owner will threaten you and damage you if in his opinion
you are rude or saying you're breaching the ToS without reason. (Also just because it is their ToS, it doesn't automatically mean it's according to the law, remember that folks.)
I will update if I get my data back or not, cause its paid for 1 year anyway.
Update: They say now VPS got suspended from DSTAT Acitvity, as you can see in the screenshots that isn't true. He also said I harassed the owner in the discord chat, you can see in the screens that isnt even true, so hes lying in public! (Updated the screens)
Update 2: He said previous werent any problems, I uploaded chat proof how many before complainted about downtime! So a lie again.
imgur.com / a / 3TNYSGI
28 de julho de 2024
Resposta da EUGameHost
Hi there,
We've been trading since 2017. If you look at our reviews, you’ll find some that are very old, even mentioning my name. I'm unsure why you think we are so new. There are also many posts about us dating back years.
We do not accept abusive behavior towards our staff. This is a fairly standard practice for most moral companies. I'm unsure why some people think that just because they are behind a screen, they can swear at and personally attack other humans who are just trying to do their job. It is, unfortunately, a mark of our age. As you admitted in your review, you "wrote in Discord because I was mad." However, you did swear and were personally abusive to staff. After being warned, and then banned, you proceeded to add one of our support team directly on Discord and continued to abuse them.
As you can see from our reviews, we have amazing working relationships with pretty much all of our clients and currently serve just over 4000 active users with roughly 1000 of them being VPS services like what you had ;)
Yes, earlier today, the Germany Core 2 (one of four routers there) had an issue due to a DDoS attack. This was isolated to this router only. We offer both Path and Cosmic services, and the issue was resolved in roughly 30 minutes with no further problems. Outside of that, we have had zero issues of late. So, your claim of "20 downtimes per day" is simply untrue.
Kind regards,
Aaron S.
Director, EUGameHost.
Great servers great staff
I tested the servers and they are very fast, reinstalls was done quick, staff was friendly to chat to, will be using for future projects
27 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey Jamie,
Thank you for taking the time to leave a review, it really helps us out! We are super glad to hear you liked our services ;) Have a lovely day
Kind Regards,
Aaron S
Director, EUGameHost
Best hosting out there
Best hosting out there
I have recently purchased VPS with additional IPs and everything went smoothly and they were also fast. Definetely can recommend them and I will use them again
26 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey mate
Thank you so much for leaving a review, we really do our best for every client and we are happy to hear you like our services ;)
We put so much effort into growing our business and its really great to see are hard work paying off
Kind regards,
Aaron S
Director, EUGameHost
Best hosting I've seen in ages
Cheap, fast and excellent service. Never had any issues in the past and their customer service is amazing. I definitely plan to buy again!
25 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey mate!
Thank you for leaving a review of our hosting it really helps us out! Have a lovely day
Kind regards,
Aaron S
Director, EUGameHost
Resposta da EUGameHost
Hey mate,
Thank you so much! We really do our best for every client, have a lovely day!
Kind Regards,
Aaron S
Director, EUGameHost.
10/10 For the quickest transition
Very helpful and got me up to speed with the setup in no time. Straightforward GUI and overall easy to use. Great service!
20 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey mate
We are super happy you like how our GUI for our Minecraft hosting works, thank you and have a lovely day
Kind regards,
Aaron S.
Director, EUGameHost
amazing hosting!
amazing support, helped me with my issues and answered any questions i had, no issues with any servers no random drops or lag spikes while using it as a vpn👍🏻
20 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey Dan!
Thanks a tone for leaving a review of us, it really helps us out a lot. We are super happy you like our hosting services, i do agree our UK location is very much rock solid its where we are currently pushing are major investments and we are really proud of all the hardware we are building out there ;) Thank you =)
Kind regards,
Aaron S
Director, EUGameHost.
10/10, would recommend
Amazing people and amazing service. I had a slight issue with my Satisfactory server from them and they were amazing at getting it all resolved for me
19 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey mate
We really appreciate your understanding of the issue and we are super happy we got it fixed and your server working! Cheers for leaving a review it helps us out so much!!!
Have a wonderful day!
Kind regards,
Aaron S
Director, EUGameHost.
These guys are the dogs ********
These guys are the dogs ********! We ordered a UK dedicated server from these guys back in June. We instantly received notification from Aaron, with complete clarity that the particular one we ordered was in the process of being built. During this time, due to a slightly longer wait than expected these guys went above and beyond and even offered us the use of a higher spec dedicated server for no extra cost in the interim until we receive our new UK dedi. Not only that, these guys have a real connection with the services they offer, these guys build, test and rack your server themselves, giving a real personal feel to the whole process with picture and video updates when progression is made. A* gentlemen.
17 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey mate,
Your really very kind and we are super happy to hear you like the way we do things, we try do things a little differently! ;)
You are very welcome to the free upgrade also, we hope to have you as a client for many years to come! Thanks for leaving the review mate.
Kind regards,
Aaron S
Hands down the best host I have used
Hands down the best host I have used. My ONLY complaint is they do not have VPS hosting in the US. But the A2S caching makes it worth every dollar.
I have used EUGAMEHOST on and off for the last few years and they are always willing to go above and beyond with their support.
10/10 would recommend.
18 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey mate
Thank you for taking the time to leave a review, we love that you like our services! Our a2s caching really is a game changer when it comes to growing your community so we are glad it helped you!
Sadly we wont be offering any other locations for the foreseeable future outside of the UK and Germany, this is because we aim to offer the absolute best value to performance possible, it's what makes us unique. But to do this we need good scale in every location. I would love to see a USGameHost sub brand of some sorts in the distant future though haha.
Thank you!
Aaron S
Director, EUGameHost
10/10 great value!
I joined this company for a vps after being with a much more expensive one and they really do a great job! I haven't had any issues and the protection is actually higher than the more expensive competitor! If I ever have any questions they're always very quick to answer it and help me out. 10/10 would recommend!
18 de julho de 2024
Opinião espontânea
Resposta da EUGameHost
Hey mate
Wow, what an awesome review! Thanks a ton for the 10/10 rating. We're stoked to hear that you're loving our VPS and finding great value in what we offer. We pride ourselves on top-notch protection and swift support, so it's fantastic to know we're hitting the mark for you. If you ever need anything, don't hesitate to reach out. We're always here to help!
Thanks again for the shoutout and the recommendation!
Thank you!
Aaron S
Director, EUGameHost!
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