EUGameHost Opiniões 577

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I tried multiple hosts before trying EUGameHost and I won’t be looking anywhere else now. Aaron is always so quick to help in tickets, recently purchased an upgrade and it was simply done no progress... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Installed windows server 2023, no DNS to even view a website. After paying around with the DNS settings in the control panel for pages to display only to be met with a laggy horrible server. Cancelled... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Using EugameHost not for the first time, we have been EugameHost customers for more than 2 years, have had multiple dedicated and VPS servers, and have had no issues whatsoever. They have really nice... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Changing to EU Game Host has been one of the best decisions I have done, I now have 1x Dedicated Server and 2x Five M Game Servers. The team behind this company are amazing, such a great bunch... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Suporte e serviços para computadores

Escrito pela empresa

At EUGameHost, we take pride in providing top-tier Game Hosting, Minecraft Servers, VPS, Virtual Dedicated, and BareMetal Dedicated Server Hosting solutions, all at incredibly competitive prices. Our services are backed by robust 17Tbps Anycast DDoS Protection, ensuring the security and reliability of your online gaming experience. We host some of the largest high valuable Rust, FiveM, and Minecraft communities, proving that our services are not only affordable but of a high standard. With a direct clientele base of over 2.5k clients, and the added reach through our extensive reseller network, our impact on the gaming community is ever increasing. Whether you're in need of an low cost shared space game server or VPS to run basic applications or game with friends, or seeking the latest cutting-edge hardware for your project, we are the perfect choice for your gaming needs. Our commitment to excellence and our dedication to your success make us the ideal partner for all gaming or business ventures.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

577 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

The best hosting in EU

Ive been them for a while now, i tried many hosting services, but from now on i will only use eugamehost.com, they do their job just great, always willing to help, support answer fast, their prices are lowest on the market and they have a big variety of payment methods

16 de outubro de 2024
Opinião espontânea
logótipo da EUGameHost

Resposta da EUGameHost

Hey there!

Thank you so much for your kind words and support! We're thrilled to hear that you've had such a positive experience with us. At EUGameHost, we always strive to provide top-notch hosting and fast, reliable support, so it's great to know we’re hitting the mark for you. We're happy to have you as a loyal customer and look forward to continuing to provide you with the best hosting service in the EU. If you ever need anything, don’t hesitate to reach out—our team is always here to help!

Best regards,
Aaron S.
Comapy Director, EUGameHost

Classificada 5 em 5 estrelas

EUGAMEHOST sell very good and stabble…

EUGAMEHOST sell very good and stabble VPS/VDS servers 10/5. Pricing with his discount is also good 5/5. For support from tickets i can rate 2/5 because some times they not understand and answer very slowly. Anti ddos protection and secure is just number one 10/5.

16 de outubro de 2024
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Resposta da EUGameHost

Thanks so much for the awesome feedback on our VPS/VDS servers—really glad to hear you’re happy with the stability and pricing! 😄 We appreciate your honesty about the support experience to note our average ticket resolution is still under 2 hours although all of our staff only speak English so i understand where the language barrier can come in. Your comments on our DDoS protection made our day—that’s something we really pride ourselves on!

If you need more info about our UK VPS options, feel free to check them out here. We’re always here to help you get the best setup possible!

https://www.eugamehost.com/virtual-dedicated-servers-uk

Cheers!

Classificada 5 em 5 estrelas

Good vps

After few months of usage i can tell that this host is very good for quality and price, in case you have any problem you get very fast responses on discord, staff is always willing to help.

15 de outubro de 2024
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Resposta da EUGameHost

Hey!

Thanks a lot for the great review! We're thrilled to hear you've had a good experience with our VPS and found the quality and price to be on point. 😊 It's awesome to know our Discord support is working well for you—our team always aims to help as quickly as possible.

If you ever need anything, don’t hesitate to reach out again. We're always here to assist! View our VPS services here https://www.eugamehost.com/uk-vps-hosting

Kind regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 5 em 5 estrelas

Great support

Great support, many available filters both for path and cosmic, good uptime — what more could you ask for from a service provider? :)

11 de outubro de 2024
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logótipo da EUGameHost

Resposta da EUGameHost

Hey mate!

Thanks so much for the awesome review! 😊 We're really glad you're happy with our support and all the filters we offer. Uptime is super important to us, so it's great to hear that's working out for you too! If you ever need anything or have any questions, just give us a shout — we’re always here to help!

Kind regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 4 em 5 estrelas

The best hosting provider i had

The best hosting provider i had

The support is friendly and quite fast, the prices are low and the quality of the services is high. Unfortunately they did not have a custom domain but in the end if you search a good and reliable hosting service i reccomend eugamehost i think you can find even better than eugamehost but at the same time i doubt cause i didnt find nothing better than them so i am pretty sure they are one of the best hosting provider u can find around.

2 de outubro de 2024
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logótipo da EUGameHost

Resposta da EUGameHost

Hey mate!

Thanks so much for your review! We're really happy to hear that you've had such a positive experience with our support and services. 😊 We’re always working to keep our prices low while maintaining high quality, so it's great to know that's coming through. Sorry we didn't have the custom domain option you were looking for, but we're glad it didn’t hold you back! Thanks for recommending us — it means a lot. If you ever need anything else, we're always here to help!

Kind Regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 1 em 5 estrelas

they are scammer

they are scammer. STAY AWAY
they suspended my vps and they did not send my money back. i am talking about 2 days old vps.

i am going to there..
ombudsman

18 de agosto de 2024
Opinião espontânea
logótipo da EUGameHost

Resposta da EUGameHost

Hey there,

We like all companies have procedures in place against people that wish to conduct illegal activities, in your case you are a card tester, you used stolen bank cards on our website.

I'm unsure why you are surprised you lost access to the VPS? The funds were returned also because the card is stolen.

Kind regards,

Aaron S
Company Director.
www.eugamehost.com

Classificada 5 em 5 estrelas

Great hosting company

Great hosting company. Support is fast and always making improvements on infestructure.

24 de março de 2024
Opinião espontânea
logótipo da EUGameHost

Resposta da EUGameHost

Hey Nathan!

Thank you for leaving a review =)

We are really happy to hear you like our services and support have a lovely day!

Kind regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 5 em 5 estrelas

good for UK

good for UK ,Keep it

28 de setembro de 2024
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logótipo da EUGameHost

Resposta da EUGameHost

Hey there

Thank you for taking the time to leave a review it really helps us out!

Kind regards,

Aaron S

Classificada 2 em 5 estrelas

Always disconnecting and lag my ping is…

Always disconnecting and lag my ping is below 150ms and I can't even open a door like bro what

26 de setembro de 2024
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logótipo da EUGameHost

Resposta da EUGameHost

Hey there,

150ms is quite high, im unsure what part of the world you live in but i'd assume its quite someway away from where we host. If you'd raise a ticket id be happy to take a look into this

Kind regards,

Aaron S
Company director

Classificada 5 em 5 estrelas

Thanks to Aaron

Thanks to Aaron, excellent service they know what they doing. I recommend it 100% their vpses so good as bandwith as protection.

23 de setembro de 2024
Opinião espontânea
logótipo da EUGameHost

Resposta da EUGameHost

Hey there

Thank you for taking the time to leave a review! It really helps us out and we are really happy to hear you like our services! Have a lovely day

Kind regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 5 em 5 estrelas

Best Value VPS with Unrivalled Support - Highly Recommended

I’ve been using this VPS provider for some months now and they are hands down the most cost-competitive in the market. For the hardware access they offer, you won’t find a better deal. What’s even more impressive is their superior service and support. Fast response times, expert technical assistance and rock-solid hardware make the whole experience stress-free - even for beginners.



Special shout-out to Aaron from the support team - who went above and beyond today - providing a swift and thorough resolution to my issue. I highly recommend them—just hope they don’t raise prices when more people realise how good they are! :-)

23 de setembro de 2024
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logótipo da EUGameHost

Resposta da EUGameHost

Hey there

We are really happy to hear our hard work of is paying off! We build and own the servers ourselves so it means a lot for you to say they are "rock solid". Thank you!!!!

And thank you for the mention, it is very kind but i assure you our small but loyal team all played a part ;) I couldn't do it without them =)

Have a wonderful day and thank you for your time!

Kind regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 5 em 5 estrelas

One of the best hosting companies out…

One of the best hosting companies out there. If not maybe the best!!

Been hosting my servers with them for almost a year I think. At first I've had a some issues with being on Path.net but after the switch to Cosmic it's all running very smoothly. They helped me with the switch of my dedicated machine.
Ticket response times are good, usually replied the same day (unless you message really late as they got a life outside of work too) also on weekends.

Recommending them to more of my server-owner friends and also starting owners.

Keep up the good work guys!!!

20 de setembro de 2024
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Resposta da EUGameHost

Hey mate

Thank you for leaving a review of us, it really helps us out and means a lot honestly! We put everything into this and it makes us so happy to see our clients succeeding !

I hope you are with us for the years to come ;)

Kind Regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 5 em 5 estrelas

Amazing Service and Support!

I have a VDS with EUGameHost because I was having issues with DDoS attacks. That's why I can say with confidence that they offer the best customer service I've experienced. They respond quickly and are always willing to help with any issue. The price-to-performance ratio is outstanding, and their DDoS protection is top-notch. Highly recommended for anyone looking for reliable game hosting!

19 de setembro de 2024
logótipo da EUGameHost

Resposta da EUGameHost

Hey there

That's awesome I'm glad we could assist in protecting your services from DDoS attack! Have a lovely day

Kind regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 5 em 5 estrelas

Great Product For value

EUGamehost is a game server and Dedicated server hosting provider.
I have been with EUGameHost since last November.
These guys have been incredibly patient with my requests with the little tech knowledge i have, to help me setup and maintain my VDS.
There support team is very patient and polite.
i've seen many negative reviews already, and i think it takes common sense to communicate, if you can not communicate your issue can not be solved.

Besides the point, I've had no issues with my product, Sure there are hiccups, but in this day and age, its bound to happen and preventless.
I'm a satisfied customer and have nothing bad to say.
Team are awesome, and I'm getting my monies worth.
Thank you EUGameHost!
-FluxOhHai

15 de setembro de 2024
Opinião espontânea
logótipo da EUGameHost

Resposta da EUGameHost

Hey mate!

We are super happy to hear you are satisfied with our services, we do our best with every client! Thank you for leaving this review and have a wonderful day!

Kind Regards,

Aaron S
Company Director
www.eugamehost.com

Classificada 5 em 5 estrelas

I’ve been with EUGameHost for over a…

I’ve been with EUGameHost for over a year now and have just added another service.

I highly recommend anyone hosting DayZ servers to use them, they are the best service in the market and have great customer care ❤️

12 de setembro de 2024
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Resposta da EUGameHost

We’re happy to hear that you’re enjoying our services! As a dedicated/VDS client, you've truly explored the game-focused aspects of our product portfolio, and I'm delighted that our shots hit ( Pun intended )

Have a wonderful day!

Kind regards,
Aaron S.
Company Director
www.eugamehost.com

Classificada 1 em 5 estrelas

Big Data leaks, more downtime than uptime, fraudulent business

I've been their user for quite a while. I had dedicated server and IPs on their Germany location. In that period they had their database breached and all of their customers information got leaked. Path.net protection had more downtime then the time that it actually worked because it seems that they can't configure their GRE tunnel for Path protection. Not to mention that their website/billing etc... also usually doesn't work. I requested a cancelation for my services thru their client panel and I thought everything was alright. Suddently I got charged for those services and when I contacted them they started accusing me of lying and banned me from their discord where I opened a ticked to confront that problem. Of course I never got a refund

EDIT:
I forgot to mention that when I initially bought dedicated server I havent been able to use it for almost two weeks, since it didnt work. The dedi also didn't have an IPMI or anything so I couldnt even control that server. And then there is the support that usually takes around two days to respond to you.

9 de setembro de 2024
Opinião espontânea
logótipo da EUGameHost

Resposta da EUGameHost

Hi,

It’s always surprising when people mix facts with fiction in their reviews, so let me set the record straight.

Yes, we were impacted by a zero-day vulnerability in one of the most widely used WHMCS modules, there were many other hosts who experienced or were at the same risk of a data breach due to this vulnerability . This was arguably an industry-wide issue.

No, we have not experienced any major Path outages beyond the occasional hiccup (which Path is known for and every host sees). That's why we also offer Cosmic Guard, a far more stable option which you did not want.

No, you did not submit a cancellation request. The dedicated service renewal had already passed by a few days. After you got angry i explained this is a matter of your finance management, not ours. After I politely explained this, you became even more upset and began using inappropriate language directed at our support team. I did not call you a liar directly either

No, there was no two-week period where your service was unavailable. That claim is simply false.

No, all German dedicated servers can indeed be provided with IPMI access.

No, we do not take two days to respond. That statement is untrue and unfounded.

I wish for a more honest world, where people address issues as they are instead of distorting the truth. Realistically, you've only left this review and made up a bunch of rubbish because you think we'll just refund you so you'll remove it.

Kind regards,
Aaron S.
Company Directr
www.eugamehost.com

Classificada 5 em 5 estrelas

Very quick and helpful support

Very quick and helpful support. never had an issue as at present, cant beat the price also thanks

Update,
Ordered a VPS update from 2 to 4 and all I can say is how slick the upgrade went just a simple reboot and all was done. Great service and supports thanks EUGameHost UK.

9 de setembro de 2024
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logótipo da EUGameHost

Resposta da EUGameHost

Hey mate!

Thank you for your kind words! We truly appreciate your positive feedback. It’s great to hear that our support team has been able to assist you quickly and efficiently. We're committed to maintaining this level of service and keeping our pricing competitive. If you ever need anything, don’t hesitate to reach out.

Best regards,
Aaron Smith
Company Director

Classificada 5 em 5 estrelas

One of the best vps service.

Despite not being their customer anymore since I decided to stop using VPS, I was their customer for almost 10 months. I want to share my experience and feedback. I never had any issues whenever I used their VPS. It was easy to install, and for any issues, they were always there to help. I really appreciated their support, especially the first time when I had issues with the firewall. They helped me within minutes, and the service was clearly 10/10. The experience with their VPS was one of the best I’ve ever had. I used their VPS as a VPN to play video games, and I never experienced any lag. Despite many attempts to hit me with DDoS attacks, their firewall always mitigated them. I highly recommend their service to everyone.

1 de setembro de 2024
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Resposta da EUGameHost

Hey there,

We love our long term customers, thank you for supporting our company for so long. We are really happy to hear you speaking so well of the quality of our services!!!

Have a lovely day.

Kind regards,

Aaron S.

Classificada 5 em 5 estrelas

More than happy with my experience

Company is extremely fast to respond to tickets, bought a year of their starter VPS. Amazing for the price, couldn’t be happier!

20 de agosto de 2024
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logótipo da EUGameHost

Resposta da EUGameHost

Hey mate,

Thank you for leaving a review! It helps us out so much! Have a wonderful day.

Kind regards,

Aaron S

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