The spa seems to be poorly managed. It was definitely overbooked when we went, there was no room in the jacuzzi and we ended up having to leave early. The spa is a lot smaller than expected. The sauna... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I treated myself to a spa day at Euphoria Spa this July, postponed from August 2025. I felt so well looked after by Omar and Eliana who I assume are managers and Olga, who was my massage therapist. My... Ver mais
Took my wife to celebrate 8 years married and had a super relaxing time! As soon as we entered Olga made sure the relaxation started immediately with her welcoming nature. Really enjoyed the scrub whi... Ver mais
A empresa respondeu
Enjoyable spa experience with the masseuse Olga, she was the best and lovely. Olga helped release the tension and knots in my back during my massage. She ensured that I was relaxed and comfortable th... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 82% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Made my birthday worthwhile
Made my birthday worthwhile. Loved it

Resposta da Euphoriaspa
The staff made our experience an…
The staff made our experience an unforgettable one. Very polite and always ready to help. The place was clean and very pleasant.
Recommend it 100%

Resposta da Euphoriaspa
Great experience
This was a great experience and really relaxing. Perfect for a birthday gift

Resposta da Euphoriaspa
Not what I was expecting …:
Was gifted 50 minute massage with 1 hour access to the spa for Mothers Day. The massage was lovely but apart from that I was very disappointed. Lots of the ‘rooms’ smelt damp, there was black mould on the ceiling in the changing area and there is a charge for robes and flip flops which I was not expecting. Two of the rooms were essentially shower rooms and all that was available for me was a sauna - which was nice - a steam room and a ‘salt room’. Members of staff were lovely and were constantly moping the floors, but the mops looked filthy.
I had a very disappointing experience…
I had a very disappointing experience at Euphoria Spa.
This visit was a Mother’s Day gift from my son, so it was meant to be something special and relaxing. Unfortunately, it was the complete opposite.
The therapist appeared unhygienic and had a strong smell of sweat, which made the experience extremely uncomfortable. The treatment room was far too bright and did not feel like a calm or relaxing environment at all. On top of that, the massage itself was not good, and the therapist was quite rude and unwelcoming.
To make matters worse, I was asked to go into a treatment room that was not even ready.
A spa should be a place where you feel calm, relaxed and cared for, but this experience left me stressed and very disappointed.
I would not recommend this spa based on my experience.

Resposta da Euphoriaspa
Shehla was amazing the massage was…
Shehla was amazing the massage was fantastic I will definitely be back xx

Resposta da Euphoriaspa
Had a great solo experience here
Had a great solo experience here, jacuzzi was relaxing and sauna was great. Staff was friendly and especially Celine, she was a great masseuse i would strongly recommend her. Will definitely be back

Resposta da Euphoriaspa
I believe in second chances !
I had a previous visit at this spa and came away feeling disappointed for various reasons. HOWEVER after receiving a genuine and sincere apology from the Manager for my previous experience, i am grateful for the opportunity of giving the spa another try! I believe in second chances .... let's hope for a nicer experience. Thank you Sam

Resposta da Euphoriaspa
WORST massage experience I’ve ever!!!!!
WORST massage experience I’ve ever had!!! I booked a Swedish massage and a one-hour spa session. The massage felt very disorganised, she applied pressure in random places, far too hard and didn’t seem to know what she was doing.
After working around my ankle, I felt a sharp pain. I’d never had pain there before and nearly a week later it’s actually getting worse. I’ll now need to see a doctor because of this....
This was EXTREMELY disappointing. You really need to employ properly trained, qualified therapists rather than risking clients’ wellbeing!!!

Resposta da Euphoriaspa
Massage from Selene and Afrah
Massage from Selene and Afrah, sorry if I got that wrong… Were amazing. The vibe and spa was spot on. Would definitely recommend

Resposta da Euphoriaspa
Nice little spa
Nice little spa. Not too far from bank station. Hidden down a alleyway. It's in the basement.
Nice and clean. Not very big. The staff are lovely. The jacuzzi was nice and warm. The only steam room is in the hammam room.
Worth getting the Groupon voucher.

Resposta da Euphoriaspa
The hospitality was top notch
The hospitality was top notch, the massage was great quality and I'd definitely recommend.

Resposta da Euphoriaspa
I had a lovely experience at Euphoria…
I had a lovely experience at Euphoria spa. The premises were beautiful and very clean. I was welcomed by the team who were very friendly and helpful 💕
The treatment rooms had so much selection, I thoroughly enjoyed the sauna, salt room, jacuzzi and green room.
My deep tissue massage was perfect and just what I needed.
Everything was perfect and I will love to visit again soon! 💗

Resposta da Euphoriaspa
I had such an amazing time in Euphoria…
I had such an amazing time in Euphoria spa. Very friendly staff and one of the best physiotherapy done by Shehla. Facilities are very clean and beautiful. I will definetelly be back

Resposta da Euphoriaspa
Great experience - highly recommended
I had a great experience here! It's located in the heart of the City, but they've managed to create a very serene and relaxing atmosphere. The spa is beautiful and well-maintained, and the staff are incredibly friendly and helpful. When a couple of staff members were off sick, the manager went out of his way to make sure we were accommodated and received wmore than we expected.

Resposta da Euphoriaspa
Beautiful experience apart from massage
I went with my partner for a surprise luxury treatment. The spa itself is super aesthetically pleasing. As soon as you walk in you’re hit with warmth and a beautiful scent of essential oils.
The only complaint I have is that my massage therapists had super long acrylic nails that would scratch my skin, which of course made my massage experience terribly uncomfortable. Hence the 3 stars!

Resposta da Euphoriaspa
I found a deal on woucher and I thought…
I found a deal on woucher and I thought would give it a try. I loved it and I come home relaxed and relieved. The place been so clean, receptionist are very kind and I even get an extra gift. I did enjoy my proseco in the hot tub. Everything was smooth and easy. Highly reccomend .

Resposta da Euphoriaspa
Zafira was so attentive
Zafira was so attentive. I strongly recommend booking her.

Resposta da Euphoriaspa
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







