Euspares Opiniões 

152
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lots of negative comments on here but to be fair - I ordered parts on the 6th June and I received them on the 10th. - parts where 50% cheaper than what JLR where asking. I did check with the original... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

uses a .co.uk domain name but parts are shipped slowly from germany. You should notify your customers before purchase otherwise they may end up with customs fees to pay. Edit: Yet another German... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

After the purchase we had a problem with shipping.Through emails sent I responded to Mitch Thompson, Jane Thompson, Thomas Anderson, Lola Johnson, Kevin Frost and finally Mary Croft who at last respon... Ver mais

Classificada 5 em 5 estrelas

My Honda mirror arrived quite quickly, well package. Excellent service and product. Don’t be put off by the fact that it is shipped from Germany , probably took the same amount of time ( 4 days )as o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Veículos e transporte

Escrito pela empresa

ⒺⓊ Spare parts order cheaper online │ High quality original and identical auto parts with free delivery over £140 │ Go to SHOP!


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

152 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(152)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Easy order

Easy order, with support to identify the correct variant due to the range available. Will use again ++

4 de outubro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Thought it was UK company but turned…

Thought it was UK company but turned out to be Germany the part coming from hence Slow delivery. Lack of DPD tracking.

26 de setembro de 2019
Opinião espontânea
logótipo da Euspares

Resposta da Euspares

Dear Mr. Richard Johnson,

We are sorry to hear that you are not satisfied with the level of service received.
We are located in Germany and we deliver spare parts all over the world. The information about our company and location can easily be found on our website.
You placed order on weekend. And on the next working day it was dispatched. The notifying e-mail with tracking number of your parcel was sent on your email address exactly after the dispatch. The parcel has been delivered during the same week.
We would be happy to see you among our clients again and would be very happy to change your opinion about our service.

Best Regards,
EuSpares Team

Classificada 5 em 5 estrelas

Professionals!

Professionals!
We had a customer with a European vehicle break down and couldn't get the parts here in the US. Found Euspares online and they were quick and helpful matching VINs and parts. Great company!

26 de setembro de 2019
Opinião espontânea
Classificada 3 em 5 estrelas

After the purchase we had a problem…

After the purchase we had a problem with shipping.Through emails sent I responded to Mitch Thompson, Jane Thompson, Thomas Anderson, Lola Johnson, Kevin Frost and finally Mary Croft who at last responded to my emails and helped us solve the DHL problem. If an email is sent and response is returned it would be normal to continue working with this rep. In was not so in your case. It was very frustrating. During this period my order was cancelled. The parts eventually were shipped, received and were the correct part.

7 de agosto de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Ongoing criminal behavior

Euspares are CROOKS of the highest degree. DO NOT EVER DEAL WITH THEM.
I have now attempted to have my warranty claim processed now for over 3 weeks. They continue to delay my claim by repeatedly requesting THE SAME PAPERWORK multiple times and by getting different customer ( non) service officers on my case asking me THE SAME QUESTIONS as the previous 2 morons.
This is beyond a joke. They should think themselves extremely lucky I don’t live in the country as I wouldve personally visited them to rip them all new a holes !!!

30 de julho de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Be aware that the parts will come from…

Be aware that the parts will come from Berlin and not the UK (despite the UK domain). Actually they seem to trade as 'AutoDoc' across Europe. My order took a week to be dispatched and 4-5 days after that to ship. Prices are excellent though and customer service is very good - they checked and queried the version of the rear pads I'd ordered due to two different systems (Lucas/Bosh) 'randomly' being used for the same model year by Citroen (new discs and pads front and rear) when I rang to find out when they would be dispatched. So I'll happily use EuSpares - but not if I need the parts tomorrow or the day after! I ordered Brembo parts and genuine Brembo parts arrived :)

2 de maio de 2019
Opinião espontânea

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