“I truly love the support I receive on the Tuesday 9AM calls. All of my questions are always answered, and the guidance is genuinely helpful. I also appreciate being able to post questions on the comm... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Incredible customer support. Response time exceptional. Tech support is beyond amazing. I worked with Disu and Cody. The Everbee Research tool is worth every penny. It was a game changer for my busine... Ver mais
A empresa respondeu
I signed up with them originally for under $50 and stopped using the service months ago and did not know they would autobill. They autobilled for an annual renewal amount of around $240 and I noticed... Ver mais
A empresa respondeu
Unbelieveable nightmare. Can't find my way back into the software. Endless loop keeps trying to put me in etsy. I don't use etsy. Finally found my way to a dashboard. Then I was advised ho... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Estados Unidos da América
- hello@everbee.io
- everbee.io
3,5
Aceitável
49 opiniões
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As a creative person this platform has…
As a creative person this platform has everything!
10 de abril de 2026
Opinião espontânea
Incredible customer support
Incredible customer support. Response time exceptional. Tech support is beyond amazing. I worked with Disu and Cody. The Everbee Research tool is worth every penny. It was a game changer for my business and I highly recommend Everbee Shop for Etsy sellers and POD. This company is a breath of fresh air.
18 de fevereiro de 2026
Opinião espontânea
Resposta da everbee.io
Thank you so much for your kind words, Scott! 😊
We’re truly grateful that you took the time to share your experience. It means a lot to hear that our support team made a positive impact. We are so glad we were able to help along the way.
It’s also wonderful to hear that the EverBee Research product has been a game-changer for your business. That’s exactly what we aim for! Your recommendation to Etsy sellers and POD creators really means a lot to us.
Thank you again for being part of the EverBee community, Scott. We’re cheering you on and wish you continued success with your shop!
Team EverBee.
“I truly love the support I receive on…
“I truly love the support I receive on the Tuesday 9AM calls. All of my questions are always answered, and the guidance is genuinely helpful. I also appreciate being able to post questions on the community board and consistently receiving support. You rarely find this level of accessibility and care. I’m still getting used to the website, and while I’m new to e-commerce and selling products online, the support system makes the learning process feel manageable. My biggest challenge right now is Facebook and creating a catalog, but I know I’ll get there!”
23 de fevereiro de 2026
Opinião espontânea
Resposta da everbee.io
Hello Shauntise,
Thank you so much for sharing this wonderful feedback with us.
We’re truly grateful for your kind words about our Tuesday calls and community support. Knowing that our team is helping make your learning journey feel more manageable means everything to us.
Starting out in e-commerce can feel overwhelming, and we admire your dedication to learning and growing. You’re doing an amazing job, and we’re confident you’ll master Facebook and catalog creation in no time.
We’ll be right here to support you every step of the way.
Thank you for being part of our community. We’re excited to continue growing with you!
Team EverBee. 🧡
This tool is insane
This tool is insane! You can really see the details of any listing on Etsy so you can do really in depth research for your store on what works well and what doesn't. I highly recommend this!
5 de fevereiro de 2026
Opinião espontânea
Resposta da everbee.io
Hello Marie,
Thank you so much for your amazing review!
We’re pleased to hear that you’re finding EverBee so valuable for in-depth Etsy research. Helping sellers understand what works and make data-driven decisions for their stores is exactly what we aim for.
Your recommendation truly means a lot to us, and we’re grateful to have you as part of our community. If you ever need support or have suggestions, we’re always here to help.
Wishing you continued success with your store!
Warmest regards,
Team EverBee..
The extension doesn't work properly
The extension doesn't work properly, tags are missing.
Sales shows 0 even if the item has 2 reviews.
Keyword search are not fresh
28 de janeiro de 2026
Opinião espontânea
Resposta da everbee.io
Hi there!
Thanks for taking the time to share this feedback.
We’re sorry to hear you’ve run into issues with the extension. Missing tags, inaccurate sales data, and keyword freshness are definitely not the experience we aim to provide.
These can sometimes be caused by caching, Etsy-side delays, or the extension needing a refresh, but we’d really like to look into your specific case.
Please reach out to our support team: hello@everbee.io with some of the product links and your account email so we can investigate and help get this resolved.
We appreciate you flagging this and hope to make things right.
Thank you,
Team EverBee.
Won't reverse autobill
I signed up with them originally for under $50 and stopped using the service months ago and did not know they would autobill. They autobilled for an annual renewal amount of around $240 and I noticed it on my credit card statement 10 days later. I contacted them right away to get it reversed and they would only credit me for around $160. Ridiculous.
15 de dezembro de 2025
Opinião espontânea
Resposta da everbee.io
Hello there,
Thank you for sharing your feedback. We understand how unexpected charges can be frustrating, and we apologize for the inconvenience this situation has caused.
Our subscriptions are set to auto-renew by default. While we’re unable to reverse annual renewals in full once they’ve been processed, we did issue a partial refund in accordance with our refund policy.
We appreciate you taking the time to share your experience, as it helps us continue to improve how we communicate about billing.
If you’d like us to review your account further, please reach out to our support team at hello@everbee.io.
Warm regards,
Team EverBee.
Everbee is my go-to tool
Everbee is my go to tool. I’ve relied on Everbee research to build two successful Etsy stores, and I’m getting started on a third.
29 de dezembro de 2025
Opinião espontânea
Resposta da everbee.io
Hello Kate,
We really appreciate your feedback!
It’s great to hear that EverBee Research has played a role in helping you build two successful Etsy stores.
Best of luck as you get started on your third! We’re excited to be part of your journey...
Warm regards,
Team EverBee.
Unbelieveable nightmare
Unbelieveable nightmare. Can't find my way back into the software. Endless loop keeps trying to put me in etsy. I don't use etsy.
Finally found my way to a dashboard.
Then I was advised how to cancel.
Followed the instructions.
Received a message saying you could not make it work.
Then resorted to using your robot chat.
Someone confirmed it is now cancelled and booted me away without even a "Can we help? Is there something we can do?"
You really need a customer service department unless this is all a scam to get quick money and not really offer a service.
22 de dezembro de 2025
Opinião espontânea
Resposta da everbee.io
Hi Philip,
Thank you for this feedback, and I sincerely apologize for the frustrating experience navigating our platform and the abrupt way your cancellation was handled.
You're absolutely right, we should have asked if there was anything we could do to help after confirming the cancellation.
Your cancellation is confirmed, and no future charges will occur. That said, is there anything else we can help with? Our support team is available 24/7 if you'd like to discuss further.
Thanks,
EverBee Team
Quick customer serive
Update:
After emailing again and having Everbee review my situation their customer service was responsive and provided me with a reasonable solution. I appreciate how quick they fixed this for me.
I signed up for their Black Friday deal last year for an annual subscription. 6 months in I stopped using their services and forgot about my account. It automatically renewed. I never received a renewal email or even an email after the charge went through- nothing! I didn’t realize I had been charged until 2 weeks later when I received a statement from my bank. I emailed to cancel and get a refund, but their policy states they’ll only give a refund within 3 days of the charge- how convenient for them when they don’t even email you about the charge. I haven’t used the service or even logged in in months yet they would only offer me an 8 month prorated refund. I’d be happy to pay for 1 month since I’m outside of the 3 day policy, but why do I have to pay for 4 months of service I won’t use? Ridiculous. Customer service didn’t even care I was upset over the situation- they just wanted to be rid of me. What an awful scam. Stealing money. I can’t believe a company would treat its customers this way.
15 de dezembro de 2025
Opinião espontânea
Resposta da everbee.io
Hi Pam -
We’re sorry you had this experience. We’ve reviewed your case and will look into it further, including your support chat. While our refund policy does not allow full refunds for annual plans (as noted in our Terms), we’re committed to resolving concerns fairly and will review your situation again.
Please reach out directly to support so we can assist you further.
Thank you for your patience.
Best,
EverBee Team
Everbee provides plenty of feedback on…
Ever be provides plenty of feedback on how to use the tool. I’ve used it to help. Decide what products I should concentrate on selling.
2 de dezembro de 2025
Opinião espontânea
Resposta da everbee.io
Hey there,
This is great to know! Thank you for the feedback. 😊
Happy selling!
I’ve tried more than five times to…
I’ve tried more than five times to complete purchases, used a different email 4 times as instructed, and never completed the transaction.
I really wanted to take advantage of a special you ran, as well as the Done For You offer, I just got exhausted with the process.
26 de novembro de 2025
Opinião espontânea
Resposta da everbee.io
Hi Kevin,
We sincerely apologize for the frustrating experience with your purchase attempts. Sometimes transactions fail due to decline reasons on the bank's end or other reasons.
Next week, we're implementing pre-made websites directly in our app. Please contact us by the end of next week at hello@everbee.io for further updates and to ensure you can access the offers you wanted.
Best,
EverBee Team
voyage
I had plenty of help in creating my store and building my platform.
2 de dezembro de 2025
Opinião espontânea
Resposta da everbee.io
Hi James,
Thank you for your kind words about Everbee. We're glad you've had a positive experience getting started with your store.
If you ever need help or have any questions, feel free to reach out.
Best,
EverBee Team
Shady practices around cancelling and refunds
They make cancelling annoying, multiple confirmations, and shady practices. Will charge you after cancelling then say they only offer refunds for 3 days.
1 de dezembro de 2025
Opinião espontânea
Resposta da everbee.io
Hi CJ,
I'm sorry about your experience with our cancellation process. We do have a cancellation flow in place to gather feedback and ensure subscriptions are properly terminated. If your subscription was cancelled but you were still charged, that shouldn't happen and we need to look into this right away.
Please note that Everbee has multiple products, each with separate billing. If you were using more than one product, you may have received charges for each.
Please contact our support team so we can review your account and resolve this.
Best,
EverBee Team
Amazing Platform for New Sellers!
Everbee Store has been the easiest platform I’ve ever used to start a shop. The setup is simple, the tools are intuitive, and everything just works the way you expect it to. If you’re launching a new store or want a clean, straightforward place to sell your digital products, this is the perfect starting point. I’m genuinely impressed with how smooth the whole experience has been. Highly recommend!
19 de novembro de 2025
Opinião espontânea
Resposta da everbee.io
Hi Carey,
Thank you so much for this wonderful feedback! Our goal is to keep things simple and intuitive, so it's fantastic to know the tools are working exactly as you expected. Best of luck with your store, and thanks again for recommending us! 🎉
Best,
EverBee Team
Everbee is a game changer
Everbee is a game changer. It makes starting your own site so easy. I have tried lots of different services but everbee is by far my #1. Can't wait to finally succeed with my POD dream
19 de novembro de 2025
Opinião espontânea
Resposta da everbee.io
Hey Adeline,
We're so excited to be your #1 choice! We are happy to help you with your POD dream. We know how many options are out there, so it truly means a lot that you chose us. Wishing you all the success with your store. You've got this!
Best,
EverBee Team
I like the application but I still have…
I like the application but I still have to learn all this potential. I think they should increase tutorials for better learning of the application
18 de novembro de 2025
Opinião espontânea
Resposta da everbee.io
Hi Mieses,
Thank you for your feedback! 🙂
We're glad you like the app! We completely understand the learning curve, and we're here to help. We actually have a YouTube channel full of free tutorials and host regular workshops to help you learn. If you have a paid plan, you'll receive an invite from our onboarding team for a personalized walkthrough!
Also, our 24/7 support team is always ready to help you with anything. Just reach out anytime.
Best,
EverBee Team
I'm pretty technologically challenged
I'm pretty technologically challenged, so the fact that I was able to set my own website up pretty seamlessly was super helpful. I've definitely had some struggles since setting it up as far as getting everything on the back end figured out, but I think the majority of the problems I've encountered have really been at my own fault. The onboarding call would be super helpful I'm sure if I would take the time to use it. I just need to take the time to try and figure it all out, but the resources that Everbee has offered have been great.
15 de novembro de 2025
Opinião espontânea
Resposta da everbee.io
Hi Farrah,
Thank you for the honest feedback! We're glad the initial setup was seamless for you. Please, do not hesitate to reach out if you need help. We also have a community ready to support you.
You're doing great!
Best,
EverBee Team
Doesn't issue refunds
Regretfully, everbee proved to be a fraudulent company.
I was using it last year, but cancelled. However, they did my subscription to annual, and just charged it without my consent.
They refuse to issue a refund even when they know this.
Do not use this company
21 de setembro de 2025
Opinião espontânea
This app is shockingly bad and doesn't…
This app is shockingly bad and doesn't live up to what it promises. Save your money.
9 de setembro de 2025
Opinião espontânea
Resposta da everbee.io
Hey there,
We're very sorry to hear that you had a poor experience with EverBee. We take all complaints seriously and would like to help resolve the issue. Can you please provide more details about what went wrong? This will help us investigate and potentially prevent similar issues for other users.
You can reach out to us at hello@everbee.io to provide further details about your experience.
Best,
EverBee Team
It's impossible to unsubscribe from…
It's impossible to unsubscribe from everbee spaming list. You coud try with unsubscribe button or e-mailing them. Nothing works.
30 de agosto de 2025
Opinião espontânea
Resposta da everbee.io
Hey there,
We apologize for the inconvenience caused by our emails. We take this issue seriously and are committed to resolving it as soon as possible.
If this persists, please contact us, and our live 24/7 support team will unsubscribe you manually from our database.
Best,
EverBee Team
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