Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have ordered from them multiple times. They are professional, timely, and communicative. Their products are very high quality. I HIGHLY recommend. Make sure to take pictures and get samples made... Ver mais

Classificada 5 em 5 estrelas

EverLighten brought LIFE's vision to reality. LIFE received our custom roosters, and they are amazing! Communication throughout the process was top notch and the items were delivered ahead of schedule... Ver mais

Classificada 1 em 5 estrelas

I am a returning customer, and the first experience was great. However, this second time I went to pay, and I thought the transaction was done but apparently, I was on the wrong screen, and the paymen... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

We had high hopes for this company after reading some of the recent reviews but were extremely let down by the lack of response after 3+ weeks of communication. We requested a phone call to go over de... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

On-Demand Custom Product Manufacturing All You Need Is An Idea! Our Experienced Product Experts Are Here For You To Do The Rest!


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Lower your expectations

Very disappointing experience with Everlighten. It took me nearly a month to receive my order of one item.
I was never provided a tracking number for my purchase. Multiple phone calls and emails were exchanged and I was told when the package was out for delivery I’d receive a tracking number. That didn’t happen either.
As far as quality goes the image printed is mediocre and I could find the same brand of socks at Walmart.
Do not recommend.

29 de dezembro de 2022
Opinião espontânea
logótipo da EverLighten

Resposta da EverLighten

Hi Jordan,

I am really really sorry to hear that you have a very disappointing experience with us!! This is obviously our mistake. I am really really sorry! I have spent 4 hours this week coaching the customer service rep who assisted you. I am really really sorry. In order to show our sincere apology, your next two orders (same quantity as your first order) with us will be totally free if you may give us another chance.

EverLighten Senior Customer Service Director Sarah

Classificada 5 em 5 estrelas

Quality of product is excellent

Quality of product is excellent, and customer service responsiveness was timely and helpful when shipping questions came up. I had to ship to a number of different countries, and they were able to assist with all of them.

19 de dezembro de 2022
Classificada 5 em 5 estrelas

10 Star Performance

I would give this company 10 stars if I could. From the start to the finish of my project everything was outstanding. The finished product was exactly as expected. It was so nice to deal with a company that was so responsive and customer service oriented.

28 de novembro de 2022
Classificada 5 em 5 estrelas

Plush toys

They helped me with fee plush toys and they were very professional through the process. I will recommend Everlighten to all of my friends. That was really good experience!!!

23 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Excellent Service, very happy with the quality of the socks. I had an idea in mind and these folks were fantastic every step of the way in making it a reality.

24 de outubro de 2022
Classificada 1 em 5 estrelas

I never received my product…

I never received my product communication ended and I had to request a refund through my bank

22 de janeiro de 2022
logótipo da EverLighten

Resposta da EverLighten

Hi Monquel - FedEx lost the package but like communicated in the email, we are willing to remake the item for you for free!

Classificada 1 em 5 estrelas

I was contacted by Jerry set a time and…

I was contacted by Jerry set a time and schedule an interview only to be advised last minute that someone is already hired. Very unprofessional and NOT worth trusting. Future customers MUST READ THIS!!!

12 de novembro de 2022
Opinião espontânea
logótipo da EverLighten

Resposta da EverLighten

Hello, sorry to let you have a bad interview experience. Our interviewer had a family emergency so he had to cancel the interview. I am very very sorry.

Classificada 5 em 5 estrelas

Amazing work

Amazing work. They reproduced an intricate RAF wings patch from a photo. Everything was matched to perfection. Communication was excellent. The process was really easy and at each stage I was helped by the same person who was fantastic. I am ecstatic about the patch. Thank you so much!

25 de agosto de 2022
Classificada 5 em 5 estrelas

Great custom basketballs!!

Great custom basketballs!!! Great customer service!!! Chris makes the process so easy, and he checks in every step of the process. I'll be purchasing more! Thank you!

22 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

You guys rock

Hey there!

I have been dealing with Chris now for a few weeks I’m on my second order of my own design. He is a gem always very accommodating I’m delighted with my socks

5 de agosto de 2022

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