EVRE Opiniões 50

Very happy, my patio set arrived as scheduled however the glass to the table arrived shattered. Evre were quick to sort it out and sent out a replacement piece of glass. Really happy with my patio set and customer service was excellent would not hesitate to order from them again.

No problems ordering from yourselves. Delivery is a different matter as it was delayed and not delivered on time but that isn't your fault

Zandra did really well in helping replace some missing cushions. Will definitely choose to use EVRE again!

Had to contact Evre regarding a faulty Christmas tree stand. Within 48hrs a brand new replacement stand was delivered to me.
Original purchase of the tree was speedy and well packaged.
Would highly recommend this company.
Fantastic Customer Service.

Excellent service from this company would definitely recommend

I really like the duo design of this bin, with one side for general waste and the other for food waste. However, this model feels like older stock compared to the first Evre bin I owned, for several reasons.

Firstly, the exterior shows fingerprints and water marks when wiped, which wasn’t an issue with my previous Evre bin. I originally bought this as a replacement because one of the lids on my old bin broke, and I eventually got fed up waiting for a replacement lid to come back into stock after more than seven months.

In terms of design, I preferred the oblong-shaped foot pedals on my old bin. This model has semi-circular pedals with a raised pattern, which I don’t find as visually appealing. The lids are also dome-shaped rather than flat, which again I preferred on my previous bin.

That said, the capacity is the same, so it’s still fit for purpose. It just requires a bit more effort to keep it looking clean, and overall I preferred the aesthetic and finish of my previous Evre bin.

Always friendly and professional

The Courier Would NOT Uplift My Parcel It was correct size & weight! She fiddled about with her phone Then Left....This Is The VERY WORSE COURIER SERVICE IN UK !

If I could give less than one star I would- the date of delivery kept changing- then the order was cancelled as they said the 9 seater garden sofa was lost- I have not received my refund and the tracking number they gave me for DPD was not real. I contacted DPD directly and they said no order was placed with them! Would not recommend these people at all! Next step legal action!

DO NOT BUY – SHOCKING SERVICE!
I placed an order directly through this company on a Wednesday with the promise of next-day free delivery. The order didn’t arrive. I emailed to follow up and was told it would be delivered Friday within a 1-hour time slot — again, no delivery.

Instead, I received a message from DPD saying, “We have changed your delivery date as requested” — we never made any such request.

I refused the delivery, and over a week later, I’m still waiting for my refund.

Absolutely unacceptable. Poor communication, missed delivery promises, and no urgency in resolving the issue.
Avoid this company at all costs!

Avoid at all costs. Lie after lie. Paid a significant amount of money for garden furniture through B&Q because of the free next day delivery. On the day of delivery DPD tracking link said they had not received the parcel yet Evre were claiming all three of the DPD vans that were shipping my order had technical issues. Yet, they refused to send me proof of this. Laughable really. After a phone conversation with a rude lady who could not answer any of my questions or understand why I was annoyed with her lies, I received an email saying my order had been cancelled and they were never delivering to my address again. Phew. Will be reporting to B&Q

AVOID AT ALL COSTS! Wish I could give zero stars or even minus stars. Ordered outdoor furniture via B&Q website which advertises next day delivery, ordered Wednesday evening so expected Friday. After taking a day off work to receive the delivery, it got pretty late on in the day and I hadn’t received any updates so I used their business WhatsApp service to inquire because DPD were indicating they hadn’t received it yet. Many hours later I received a phone call from a lady who had zero customer service or even people skills for that matter telling me to calm down when I was clearly annoyed after she told me there would be a delay on the delivery. After a long discussion as to what would happen next and us threatening a legal battle the ‘advisor’ dropped the call. We have now been told we would get a refund and they are not delivering to our address ever again because I used profanities - yet another lie when I never swore once, it’s just another case of a company not willing to admit they’re wrong and people claiming to be the victim when it’s definitely not the case. Swerve them like the plague!

Great sofa and table at a good price. Looks fabulous in our summerhouse. Next day free delivery was an added bonus. Would highly recommend 👌.

I purchased the Evre Bali day bed a number of years ago and the canopy and cushion covers had weathered over time. I contacted Evre about replacement canopy and cushion covers and the service was great. Ian took the time to confirm my requirements and liaised with the factory to ensure they could accommodate my request. The cost was reasonable, delivery was quick and has given the day bed a new lease of life.

Very happy with delivery and ease of assembling the chairs.
Comfortable chairs, but fabric is easily marked, eg fingerprints.

Purchased via B&Q. Never arrived after 18 days & said it was with DPD (they had no record of receiving parcels). Trying to contact them via B&Q website was frustrating. There is no number to call Evre just a web form on the B&Q email order. Takes 48-72 hours to get a reply. B&Q aren’t interested, it’s a marketplace seller so functions like eBay but less consumer protections. Asked for refund a few times & spoke to the bank in the end to get chargeback on credit card. B&Q told Evre to refund us eventually. Too much hassle & going by similar reviews one to avoid.

I bought a daybed - with a discount code, it’s really great! Highly recommended. Assembling the daybed was the difficult part, but once done it’s stunning. Evre kept me updated throughout, from placing the order to next day free delivery! Excellent service- Thank you!!!

My wife bought small ratten garden furniture chairs and table. For one the ratten pattern was all wrong was not straight sent pictures to evre they said that is how it is ment to be (seconds) then they turned round and said if you give another £45 they would send another 2 chairs these were the same as the others but damaged as well ratten was broke
Emailed and phoned alot of times then they said will sent parts out to replace the broken parts guess what they never turned up tried with b&q to resolved guess what dont want to know do not buy from this company cowboys trying for refund but still waiting