Staff in store were super friendly and helpful. Living out of the area we made the purchase online. This was an efficient and quick service and despite having placed the order on a Saturday, the item... Ver mais
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Leia as opiniões dos outros
The staff at Exclusive Lighting were so helpful with us in choosing our table lamp. The quality is lovely & we are delighted with this lamp which is the second lamp purchase we have made in 2 days wit... Ver mais
They have a great range of lighting at competitive prices. I ordered two table lamps and two shades. Joanne from Exclusive rang to suggest that the shades I ordered would be too small for the bases, a... Ver mais
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Informações de contacto
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Reino Unido
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Exclusive Lighting Ltd
Great looking product at a fair price…
Great looking product at a fair price and very helpful sales staff.

Resposta da Exclusive Lighting Ltd
Great in store service
Great in store service, good selection of products. The only down side was, we were given the wrong item and had to make another journey!

Resposta da Exclusive Lighting Ltd
Very friendly and helpful couldn’t have…
Very friendly and helpful couldn’t have asked for anything else

Resposta da Exclusive Lighting Ltd
Fabulous! Fabulous! Fabulous!
Hannah you are a superstar!! Helping and guiding me through buying new lights for each room in our newly renovated home
So much choice and really different fittings, truly inspiring
Fabulous service from start to finish, even emailing me with ideas following our many conversations in store
I cannot recommend Exclusive Lighting enough, amazing going above and beyond what some retailers would do

Resposta da Exclusive Lighting Ltd
Fabulous Company from start to finish
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brilliant and a replacement sent out quickly. Companies should take a leaf out of their book. Excellent service thank you Chorley Exclusive Lighting.

Resposta da Exclusive Lighting Ltd
Extremely disappointing
Great customer service can help anyone look past a poor quality product/items for return. Unfortunately we won't be revisiting this store due both poor customer service and a product that was tarnished and scratched, and was not even checked by the shop before we were asked to come and collect it. Apparently they are far too busy to check their deliveries before passing them on to customers (which resulted in two round trips of 1.5 hours as delivery is not offered). We seemed to be an inconvenience from stepping into the store and were treated with indifference throughout. One of the sales assistants was also extremely abrupt in manner - it would be nice if someone listened to the question being asked before interrupting (more than once) and didn't refer to you by a completely different name. A shame when they claim to be a family business and we are kitting out an entire house from scratch which they could have really helped us with if interested. We seek out local family businesses as we generally find they care more about their customers and products and will look elsewhere next time.
Good Value
Purchased this floor standing light for a very good sale price which represented excellent value for money. It arrived through the post and the packaging was secure and appropriate. I found it easy to put the pieces together but less confident purchasers may struggle since the instructions are minimal.

Resposta da Exclusive Lighting Ltd
Best price for the light fitting
Best price for the light fitting
V/good service

Resposta da Exclusive Lighting Ltd
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