Exclusive Lighting Ltd Opiniões 

196
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Staff in store were super friendly and helpful. Living out of the area we made the purchase online. This was an efficient and quick service and despite having placed the order on a Saturday, the item... Ver mais

Classificada 5 em 5 estrelas

The staff at Exclusive Lighting were so helpful with us in choosing our table lamp. The quality is lovely & we are delighted with this lamp which is the second lamp purchase we have made in 2 days wit... Ver mais

Classificada 5 em 5 estrelas

They have a great range of lighting at competitive prices. I ordered two table lamps and two shades. Joanne from Exclusive rang to suggest that the shades I ordered would be too small for the bases, a... Ver mais

Classificada 5 em 5 estrelas

Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação

Escrito pela empresa

We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

196 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(196)

40 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Leeds Store

Visited Leeds Store … excellent display and really helpful staff

30 de novembro de 2022
logótipo da Exclusive Lighting Ltd

Resposta da Exclusive Lighting Ltd

Thank you for taking the time to leave us a 5 star review - We're pleased to hear the staff at our Leeds branch have been so helpful!

Classificada 5 em 5 estrelas

Great looking product at a fair price…

Great looking product at a fair price and very helpful sales staff.

4 de dezembro de 2022
logótipo da Exclusive Lighting Ltd

Resposta da Exclusive Lighting Ltd

Thank you for taking the time to leave us a 5 star review. It's great to know that you like our products and customer service. We hope to see you in store again soon.

Classificada 4 em 5 estrelas

Great in store service

Great in store service, good selection of products. The only down side was, we were given the wrong item and had to make another journey!

6 de novembro de 2022
logótipo da Exclusive Lighting Ltd

Resposta da Exclusive Lighting Ltd

Thank you for taking time to leave a review - We're pleased to hear our service instore and products were good too!

Classificada 5 em 5 estrelas

Fabulous! Fabulous! Fabulous!

Hannah you are a superstar!! Helping and guiding me through buying new lights for each room in our newly renovated home
So much choice and really different fittings, truly inspiring
Fabulous service from start to finish, even emailing me with ideas following our many conversations in store
I cannot recommend Exclusive Lighting enough, amazing going above and beyond what some retailers would do

30 de setembro de 2022
Opinião espontânea
logótipo da Exclusive Lighting Ltd

Resposta da Exclusive Lighting Ltd

Thank you! - We're really pleased to hear you like the products and the service. It was a pleasure to help put some great touches to your fantastic build. Hopefully we'll see you in Chorley again for any future lights you may need!

Classificada 5 em 5 estrelas

Fabulous Company from start to finish

Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brilliant and a replacement sent out quickly. Companies should take a leaf out of their book. Excellent service thank you Chorley Exclusive Lighting.

1 de agosto de 2021
Opinião espontânea
logótipo da Exclusive Lighting Ltd

Resposta da Exclusive Lighting Ltd

Thank you for taking the time to leave us a 5 star review. We're pleased to have been able to resolve the issue for you - We're happy to know you liked the products and our service.

Classificada 1 em 5 estrelas

Extremely disappointing

Great customer service can help anyone look past a poor quality product/items for return. Unfortunately we won't be revisiting this store due both poor customer service and a product that was tarnished and scratched, and was not even checked by the shop before we were asked to come and collect it. Apparently they are far too busy to check their deliveries before passing them on to customers (which resulted in two round trips of 1.5 hours as delivery is not offered). We seemed to be an inconvenience from stepping into the store and were treated with indifference throughout. One of the sales assistants was also extremely abrupt in manner - it would be nice if someone listened to the question being asked before interrupting (more than once) and didn't refer to you by a completely different name. A shame when they claim to be a family business and we are kitting out an entire house from scratch which they could have really helped us with if interested. We seek out local family businesses as we generally find they care more about their customers and products and will look elsewhere next time.

30 de março de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Good Value

Purchased this floor standing light for a very good sale price which represented excellent value for money. It arrived through the post and the packaging was secure and appropriate. I found it easy to put the pieces together but less confident purchasers may struggle since the instructions are minimal.

21 de setembro de 2017
Opinião espontânea
logótipo da Exclusive Lighting Ltd

Resposta da Exclusive Lighting Ltd

Thank you for your review Mr walsh.

Kind Regards

Suzanne

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