Exclusive Repair Network Opiniões 231

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This company fixed my car to factory standard after someone crashed into me. It’s even better than before the crash. I chose them as they are BMW approved and could source all the parts as well as the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff seams very professional and friendly. They kept me updated as to what was happening with my car. My car looked like new when it was brought back to o me. The work done on the car is guaranteed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Unbelievable experience after someone crashed into my car. I've been given an electric courtesy car, kept up to speed with repair schedule plus repaired closer than what my insurer initially trie... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Greg and his team showed an amazing personal care to me. We connected on a personal level, My wife was very happy with the service too. The Coffee was beautiful and Lindsay was amazing at customer ser... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mecânica automóvel
  2. Oficina de carroceria

Escrito pela empresa

Exclusive Repair is a nationwide vehicle repair network, dedicated to managing your vehicle repairs with the utmost care and precision. Our extensive network ensures that all repairs are performed to the highest quality standards, with every repairer either manufacturer approved or holding the prestigious BSI Kitemark certification BSI10125. We pride ourselves on providing a seamless and efficient experience, making sure your vehicle is in the best hands across our trusted, nationwide repair network. When it comes to managing your vehicle repairs, we’re the best in the business.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

231 opiniões

5 estrelas
4 estrelas
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Classificada 5 em 5 estrelas

Staff seams very professional and…

Staff seams very professional and friendly. They kept me updated as to what was happening with my car. My car looked like new when it was brought back to o me. The work done on the car is guaranteed while ever I have this car which is excellent

21 de abril de 2026
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Resposta da Exclusive Repair Network

Thank you very much Monica for your lovely five star review which we've shared with the team.

Exclusive Repair Team

Classificada 5 em 5 estrelas

My vehicle was picked up from my house…

My vehicle was picked up from my house and repaired and returned in excellent condition.

2 de abril de 2026
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Resposta da Exclusive Repair Network

Thank you so much Sakou for your excellent five star review. We're glad you are happy with the service.

Exclusive Repair Team

Classificada 5 em 5 estrelas

The receptionist was very helpful and…

The receptionist was very helpful and polite, phoned when she said she would and the repairs are absolutely fantastic,much better than I had anticipated, looked brand new

13 de abril de 2026
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Resposta da Exclusive Repair Network

Thank you so much for your brilliant five star review. We all really appreciate it.

Exclusive Repair Team

Classificada 5 em 5 estrelas

A non stressful efficient service from…

A non stressful efficient service from start to finish. They made a stressful situation far easier to manage 😊

13 de abril de 2026
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Resposta da Exclusive Repair Network

Thank you so much Beverley for your great five star review. We're happy to have made things less stressful for you.

Exclusive Repair Team

Classificada 5 em 5 estrelas

Service was great from start to finish

Service was great from start to finish. Amy was totally professional and kept me informed of progress, highly recommended, Many thanks for a highly professionally done job

1 de abril de 2026
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Resposta da Exclusive Repair Network

Thank you very much Dave for your great five star review.

Exclusive Repair Network Team

Classificada 5 em 5 estrelas

Excellent Service!

Excellent service! These guys are super accommodating and have done a first class job of the repair! Worth every penny! 🙏🏿

1 de abril de 2026
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Resposta da Exclusive Repair Network

Thank you very much Mervyn for your excellent five star review. We really appreciate it.

Exclusive Repair Team

Classificada 1 em 5 estrelas

Avoid Exclusive Repair Network and…

Avoid Exclusive Repair Network and their repair network.

My brand new Tesla (2026 model) was damaged while parked, and what should have been a simple repair turned into a stressful experience. I was told the repairer was Tesla approved, but after checking directly with Tesla, this was not true.

The car was in the garage for almost three weeks for a minor repair. The paint had to be redone more than once because it was not matched properly, and the ceramic coating failed twice.

When I finally got my car back, the condition was unacceptable. The interior was dirty with dust on the seats and centre console, and there was a strong smell of paint and dust. It clearly had not been properly protected during the repair.

Communication was poor and no one took real responsibility. I have completely lost trust in both the repairer and how this claim was handled.

Very disappointing service, especially for a high value, brand new car. I would strongly recommend avoiding them.

13 de março de 2026
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Resposta da Exclusive Repair Network

Thank you for your comments. We are sorry that you remain unhappy following our response to your complaint. We should point out that the ceramic coating failed because it was an after-market product of your choice that reacted poorly to the genuine Tesla paint.
The repairer is a Tesla expert and holds the BSI kitemark. This accreditation is a quality symbol to reassure you that the highest standards will be applied, safely, using the right materials and by skilled technicians. It also establishes that auditing systems are in place to make sure that staff are fully trained and techniques used are correct to industry standards.

Classificada 5 em 5 estrelas

Service as it should be given

Everything the company offered as a service happened, they collected my car on time and gave me information as things we’re progressing, they re delivered my car on time and I was impressed not only by the quality of repair but the business's approach to please the customer that they took. Thank you

30 de março de 2026
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Resposta da Exclusive Repair Network

Thank you very much Richard for your great five star review. We're pleased that you appreciated the service.

Exclusive Repair Team

Classificada 5 em 5 estrelas

This company goes above and beyond!!!

This company fixed my car to factory standard after someone crashed into me. It’s even better than before the crash. I chose them as they are BMW approved and could source all the parts as well as the exact paint colour match. Car was returned the same day the repairs were finished, I was kept up to date at each stage. Their communication is great, staff are super helpful and friendly. They even valeted the car inside & out before returning it.

27 de março de 2026
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Resposta da Exclusive Repair Network

Thank you very much Hannah for your excellent five star review. We're glad you appreciated the service.

Exclusive Repair Team

Classificada 5 em 5 estrelas

Greg and his team showed an amazing…

Greg and his team showed an amazing personal care to me. We connected on a personal level, My wife was very happy with the service too. The Coffee was beautiful and Lindsay was amazing at customer service making us laugh! Best firm ever!!!

20 de março de 2026
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Resposta da Exclusive Repair Network

Thank you very much Stu on behalf of Greg, Lindsay and the rest of the team. We all really appreciate your great five star review.

Exclusive Repair Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service
Great communication from start to finish
And most importantly the repair work was excellent

17 de março de 2026
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Resposta da Exclusive Repair Network

Thank you very much Tom for your excellent five star review. We're glad you appreciated the communication and quality of repair work.

Exclusive Repair Network Team

Classificada 5 em 5 estrelas

Excellent customer service and always…

Excellent customer service and always updating me on every single detail.

16 de março de 2026
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Resposta da Exclusive Repair Network

Thank you very much for your excellent five star review. We're glad you appreciated the updates.

Exclusive Repair Team.

Classificada 4 em 5 estrelas

Good efficient service

Reasonably quick turnaround of my repair held up only by parts from Germany, very friendly communication with staff overall very efficient

26 de fevereiro de 2026
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Resposta da Exclusive Repair Network

Thank you very much Geoff for taking the time to leave your review.

We're glad you appreciated the communication with the team.

Exclusive Repair Team

Classificada 5 em 5 estrelas

Vehicle Accident repairs

Excellent service from start to finish

9 de fevereiro de 2026
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Resposta da Exclusive Repair Network

Thank you Rose for your great five star review. We really appreciate it.

Exclusive Repair Team

Classificada 4 em 5 estrelas

Great service but the driver who returned the car was the rudest women I have ever met

The actual repair and service was amazing on my son's car (Alex McCarthy) andI would have given 5 stars but the lady who brought the car back was extremely rude and arrogant.

19 de fevereiro de 2026
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Resposta da Exclusive Repair Network

Thank you for taking the time to leave your comments which have been shared with the repairer.

Exclusive Repair Team

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