This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had... Ver mais
Localização
Alterar localizaçãoTribune Drive, Trinity Trading Estate, ME10 2PG Sittingbourne, England, GB
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Leia as opiniões dos outros
Have bought from exspess grass before and been very happy with the product. This time I ordered online and received my order the following day which I was very happy to get that soon with standard del... Ver mais
In these post COVID days, it’s very difficult to get anything done without excuses and delays. Express Grass did exactly what they promised. The grass was excellent quality and a generous amount. Very... Ver mais
Although there was an error when paying through the website , the team got back to me and set ported everything out , after that the transaction was simple and smooth with updates on delivery dates... Ver mais
Informações sobre a empresa
Escrito pela empresa
Artificial Grass supplied overnight to UK gardeners, landscapers and retailers. Easy to lay for both the professional & first time installer using our range of fitting accessories with underlay. Try our range of artificial hedge products for low maintenance garden screening.
Informações de contacto
Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, England, Reino Unido
- 0800 133 7733
4,5
Excelente
1 mil opiniões
Respondeu a 46% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor customer services
The grass I purchased was delivered but wasn’t fit for purpose. Customer services refuse to speak to you in person, their policy is to acknowledge emails but not reply to them.
9 de fevereiro de 2026
Resposta da Express Grass™ - Sittingbourne UK
Sorry, small correction "wasn't fit for your purpose" returned and refunded.
Great service and products
6 de fevereiro de 2026
Easy to order
Easy to order. Product as described and very quick next day delivery
5 de março de 2026
Worst website ever!
The guys in the warehouse were really helpful, can't fault them, but the website is awful when it comes to paying, took me 25min to complete my order.
19 de fevereiro de 2026
Top quality products as usual
Top quality products as usual. Responded quickly via email when asked questions. Quick ordering process.
17 de fevereiro de 2026
Very poor quality for the money
15 de fevereiro de 2026
Resposta da Express Grass™ - Sittingbourne UK
Only samples supplied - No order found
Quick delivery, good product
Speedy delivery and the product looks good. Needs time to settle to see it properly but so far, so good.
8 de fevereiro de 2026
Great samples and discounts
11 de dezembro de 2025
Said delivery in two to five days came…
Said delivery in two to five days came next day brilliant
4 de dezembro de 2025
They was good on delivery the grass…
They was good on delivery the grass laid as it should an it was nice an thick
18 de outubro de 2025
Incredible service
Simple, understandable site and delivery WITHIN 24 hours.
That’s what I call service.
Thank you
10 de novembro de 2025
Service was good but you sent us the…
Service was good but you sent us the wrong product. I can’t be sure if I ordered wrong. I did try to get in touch but you don’t take phone calls anymore.
6 de outubro de 2025
We have used you before very good…
We have used you before very good service. Just a quick question how long is sale on for
3 de novembro de 2025
Quick service and delivery
Quick service and delivery
Quick communication
Great quality turf
No issues faced
18 de setembro de 2025
4x1.30m required
Good samples, easy to navigate website. Found offcut at right size.
1/2 the price. Quick delivery.
17 de outubro de 2025
Unbelievable delivery service.
Unbelievable delivery service.
Items exactly as promoted.
Been using Express Grass since 2020 and have never been let down.
16 de outubro de 2025
Really good grass for the price point…
Really good grass for the price point and a good service for delivery
31 de agosto de 2025
New growth !very and…
Right from ordering to delivery and subsequent laying of grass, we found the journey most satisfactory. Never having done anything like this before, we wouldn't be reluctant to grass another area of our garden.
11 de outubro de 2025
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