Express Music Opiniões 

Brilliant welcome in the shop from Tim and the other owners, very relaxed atmosphere. The store was stocked with dozens of high end professional instruments. Made a long journey there as my local store no longer stock Fender USA guitars, I was not disappointed.
I purchased a guitar and bass which were perfectly set up for my liking, could not be happier, many thanks.

I initially left a 3 star review due to the guitar not being setup meaning it was almost impossible to play beyond the 5th fret. I received a call within about an hour where they couldn’t have been more apologetic for the issue. They confirmed it had been setup and the change was likely down to the trus rod not being properly tightened and loosening during transit. I told them I would be taking it to a workshop tomorrow to be sorted out and they asked me to email once the work is complete and they’ll reimburse the costs.

All in all, I’m super pleased with Express. Things can and do go wrong, what matters is how you deal with it and they couldn’t have done more to address the issue. And of course, the guitar is great.

Quick service

The item was very reasonably priced. It was received on time, very well packed and in perfect condition.
In all, the purchasing experience was perfect. I shall certainly use Express Music in future.
Excellent.

Check out is easy and fast delivery.

Very helpful and fast dispatch.

Professional , friendly, all you could want really

Buen trato, buena respuesta y envio ágil
Así como un producto excelente a un precio muy competitivo

Beyond first class. Tim and the team have gone significantly above and beyond to help me get the right answer - not just a great guitar but truly committed, diligent and persistent customer service. Cannot speak highly enough of their service. Tell all your friends.

Express Music is an excellent guitar store & Tim can always be relied on to provide top class customer service, advice & assistance.

Great price, really quick delivery.

Very easy to deal with and extra fast delivery and great Valeton pedal

A very easy transaction, competitive price and super fast delivery
5 stars from me 👍

I purchased an American Fender Telecaster from Express Music a couple of weeks ago. There were two that I had my eye on, but I couldn’t decide on which one I wanted. However, I spoke to Harriet and she very kindly offered to have the two played side by side to let me know which one sounded the best. The one that was selected for me does indeed sound great and I’ve been playing it all the time since it arrived, which was the morning after I ordered it. Great, friendly service and knowledgable staff. I highly recommend them. Thanks again!

Great service and product

Good value & very fast delivery

The guitar case is just what we were looking for. I had ordered the wrong size but they exchange it for me without issue. Thanks :-)

Great customer service and friendly staff! The returns service couldn't be any easier.

I bought an ES335 hard case but had to send it back as my guitar didn't fit. Express Music were more than happy to offer a return and gave me the refund.

It turns out it was my own fault that it didn't fit, so here's something to look out for. I bought a Epiphone Casino (1997 Peerless) and from my reading online everywhere that lists the models says that the ES335 case is the correct one for Sheraton, Dot & Casino models. Now Express Music don't say it fits any specific model, but as I assumed my reading elsewhere to be correct I went ahead and bought it. It turns out that an ES335 case is too big for my particular Casino by about 2cm all the way around. Lesson learnt; don't believe that the majority are correct, and check the actual internal dimensions of the case against the dimensions of the guitar!

Thanks again to Phil at Express Music for taking the return. Would buy from them again, but only after doing better homework myself and not making assumptions!

Good service. Ordered - paid - shipped - delivered.
Can't ask for anything else!