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eXroid Opiniões 627

TrustScore: 4.5 em 5

4,5

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Everything was explained to me clearly and in detail. It was a very discreet, professional, quick and virtually painless procedure. I have had a good result/outcome. Also excellent post op/follow... Ver mais

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Classificada 5 em 5 estrelas

After years of complaining to my unhelpful GP I sought out other treatment options and came across eXroid. I booked online without any hassle and had an appointment within days. I attended the Salford... Ver mais

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Informações sobre a empresa

  1. Clínica de saúde
  2. Consultor de saúde pública
  3. Serviços médicos locais
  4. Centro médico
  5. Serviço de referência médica
  6. Hospital particular

Escrito pela empresa

eXroid offers an effective non-surgical treatment for all 4 grades of internal and internal prolapsing haemorrhoids (also known as piles) in the UK. The eXroid® electrotherapy procedure is low risk and non-invasive (no anaesthesia, cutting, stapling or stitching), with minimal or no pain, and takes 30 minutes or less. 80% of patients reported going back to their everyday activities the same or next day following treatment and on average patients need 1-3 treatments to become symptom free. Appointments are available in our nationwide private haemorrhoids clinics and our friendly and expert patient care advisors are on hand with advice, management strategies and treatment suitability. With no GP referral required, don't wait until things get worse. It the best option for most patients that are looking to get rid of haemorrhoids quickly and is trusted and delivered by leading haemorrhoids doctors. Say goodbye to piles, quickly and easily.


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4,5

Excelente

TrustScore: 4.5 em 5

627 opiniões

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Classificada 5 em 5 estrelas

Worth the money

I have had my piles done by eXroid before.I cannot praise the treatment enough.Over the years I have been to my own GP on 2 occasions he told me not to have them operated on the traditional way.If I could persevere do so.
I decided to Google alternative treatments and came across exroid.I had no pain during or after treatment.It was 5 years before I had the treatment again.

26 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Linda,

Thank you very much for leaving your thoughts on our service and treatment, we are so pleased to have been able to help you when new haemorrhoids appeared.

If you need any further help or support please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Classificada 5 em 5 estrelas

I had 3 treatment appoints during 2023…

I've had 3 treatment appointments during 2023 and the consultation & treatment was very professional, efficient and effective. Thanks Exroid - great service.

16 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Simon,

Thank you very much for leaving your thoughts on our service and treatment.

If you need any further help or support please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Classificada 5 em 5 estrelas

LIFE CHANGING!

I can't recommend eXroid enough. I had x3 prolapsed grade 4 piles. I could always 'feel' them there but a couple of weeks after the first treatment I didnt have that sensation of feeling them there. At my 2nd treatment it was confirmed two of them had shrunk to grade 2 with one stubborn one still at grade 4. Buy my third appointment the stubborn one had shrunk to grade 2, one had disappeared and the third maybe a grade one.

I thought I had know hope of ever getting rid of grade 4 piles but eXroid has proved it is possible. The procedure wasn't painful, more uncomfortable and you can just get on with your daily business after apart from strenuous exercise.

Exroid were so friendly and helpful, especially Graham who I owe a great debt to for bringing eXroid to the UK. They always called me 4 weeks after each treatment to see how I was.

I was treated by Mr Oshowo who I would strongly recommend. He put me at ease, made me laugh, was so professional, friendly and knowledgeable. He will be removing my skin tags as part of the final process.

As a newly single woman, eXroid have given me my confidence back. You no longer have to accept living with piles, this treatment works and is life changing.

27 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Faye,

We are so pleased to have been able to help you get the relief you needed after persevering to make sure your grade 4 had fully shrunk and that you are now back to living a life free from haemorrhoids. Your review is informative for others considering this treatment with larger grades, for which we are very grateful. Thank you for sharing your views on the care you received at your appointment with Mr Oshowo and Graham and will pass the sentiments on.

If there's anything else we can help you with in the meantime, get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Classificada 5 em 5 estrelas

Changed my life for the better

Changed my life for the better , only wish id had the treatment 2 years before , best money ive spent , really has worked for me im 100% better than before my treatment, highly recommended , Thanks to all at the Taunton Clinic !

21 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Martin,

We are so pleased you have had an excellent result that has impacted your life for the better. Thank you for trusting eXroid with your care pathway and sharing your views on our service and treatment in Taunton.

If there's anything else we can help you with get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Classificada 1 em 5 estrelas

I extremely disappointed with the…

I extremely disappointed with the treatment I had with them ; I had the consultation and treatment at the same day and they said everything alright, however I could felt the same thing following the treatment.When I rang them to tell this, they said to wait till 4 weeks time and I waited ; then I made the call and asked about the follow up I can get because I was in the Same situation before the surgery. However they asked me to pay a huge amount which is similar to first payment(more than £1000) , to get a further appointment, which was never mentioned before . It’s very frustrating because even after paying a huge amount for treatment ,the problem was still there and you have to pay again “to cure it” . And it all happened in just 4 weeks time .such a waste of time, money and pain . What I believe is they are trying to make money out of poor needy people by not doing their job properly: I ever in my life recommend this company for treatment .if you want the treatment they will tell you that Within the first appointment you will be fine , if not they will give follow ups, but be careful it’s just a trick to collect money from you , they will charge you a huge amount for each appointment. They will make you to have appointments

26 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Hi Sebin,

We are very sorry to hear you weren’t satisfied with the outcome of your treatment. Thank you for reaching out to our Patient Services team also. We are committed to working towards a resolution with you and providing and improving our patient care. We are grateful for all feedback and the opportunity to improve the service we provide.

Kind regards,
eXroid.

Classificada 5 em 5 estrelas

Great service and treatment

1 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Daniele,

Thank you very much for leaving your thoughts on our service and treatment.

If you need any further help or support please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Classificada 5 em 5 estrelas

Very satisfied

22 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Mark,

Thank you very much for leaving your thoughts on our service and treatment.

If you need any further help or support please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Classificada 5 em 5 estrelas

life changing

I do not usually write reviews but after my recent experience with exroid i thought i would just in case it could help somebody else. Having had several treatments over the last thirty years including a haemoroidectomy and three lots of banding i decided to give exroid treatment a go, although i was sceptical and it seemed a lot of money at the time i went ahead anyway. I had one treatment in the manchester clinic and the result was immediate and my three grade 3 piles are no more, the treatment is not painful just a little uncomfortable but the doctor and the chaperone were wonderful at putting you at ease. Its been a couple of months now since the treatment and i can honestly say i am symptom free. Thanks again exroid team for changing my life.

10 de agosto de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good evening John,

We are so pleased to have been able to help you get the relief you needed after trying all the options available on the NHS with not much success. Your review is informative for others considering this treatment, for which we are very grateful. Thank you for sharing your views on the care you received at your appointment and will pass the sentiments on.

If there's anything else we can help you with in the meantime, get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Classificada 5 em 5 estrelas

Grade 3 and 4 piles will probably require a minimum of two treatments.

The service provided is what you would expect from a private medical service.

I had grade 3 and 4 piles and before being diagnosed I wasn’t aware of what this referred to. If you have grade 4 you are almost certainly going to require a second treatment.

My first treatment was excellent and left me with one persistent pile and a second small pile that was little more than a bump, they were both zapped on the second go. The recovery after the first treatment was fine with only slight bleeding which quickly returned to normal. However, after the second treatment it did take longer for everything to calm down with mild discomfort lasting about ten days.

If money wasn’t an issue I would probably have gone for one more examination and treatment, but life is much better and as long as I manage my diet, I have no problems, long may it last.

20 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good evening David,

Thank you for sharing your views on the care and service you received from us and for your honesty regarding what you experienced between treatments - every patient is so different and not everyone has immediate symptom relief - like you some can take longer to get settled.

We are glad you are feeling much better and should you decide to come in for another treatment for any remaining niggle, we remain available to help.

If there's anything else we can help you with in the meantime, get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Kind regards,
eXroid Team

Classificada 5 em 5 estrelas

Excellent staff

Excellent staff, service and results.

15 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning JP,

Thank you for sharing your views on our service and treatment. We are pleased to hear you have had excellent results.

If there is anything more we can help you with, we remain available for you.

Kind regards,
eXroid Patient Services.

Classificada 5 em 5 estrelas

Very customer focused business

Very customer focused business, with excellent communication from start to finish. I have had one treatment and had excellent results very quickly and hopefully will not have to return for a follow up session.

6 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

We are so pleased to hear that you have had a positive patient experience with us and are benefiting from the treatment. Thank you for taking the time to share.

If there is anything more we can help you with, we remain available for you.

Kind regards,
eXroid Patient Services.

Classificada 5 em 5 estrelas

Suffering Haemorrhoid For a decade

For a decade, I carried the weight of what I believed to be my tenacious haemorrhoid companions, an uninvited duo that had taken up residence in my life. The stress they brought along for the ride was as unwelcome as the guests themselves. Then, amidst the charm of a French holiday, a spark of hope ignited within me. I decided it was time to seek out a remedy that could offer respite from this enduring discomfort.

In a world where information flows freely, I embarked on a digital odyssey. Amid the sea of options, one name stood out like a beacon of promise: eXroid. Intrigued by the online accounts of others who had found relief through this treatment, I decided to make a pivotal phone call. On the other end of the line, a knowledgeable voice offered guidance that was as clear as a French sunrise.

Without hesitation, I secured a slot for treatment, and the wheels of transformation began to turn. In less than a week, I found myself in the capable hands of professionals, ready to face the unknown. Uncertainty lingered in the air, but to my amazement, discomfort was conspicuously absent.

During the hour-long procedure, a nurturing nurse provided solace, their presence akin to a steady hand guiding a weary traveller through treacherous terrain. A month has passed since that fateful day, and I stand here, liberated from the shackles of hemorrhoidal distress.

Life has regained its vibrant hues, and the shadow of stress has finally been cast aside. To say that I recommend this treatment would be an understatement. My heart swells with gratitude for the transformation it has wrought, and I am eager to share this newfound wisdom with others. To the eXroid team, I extend my heartfelt thanks. Rest assured, your remarkable solution will be a beacon of hope for many more.

28 de agosto de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Peter,

Thank you for your insightful and articulate account of your haemorrhoid journey with eXroid. We thoroughly enjoyed reading your review and are pleased to hear of your liberation from your haemorrhoids after just one treatment.

If you need any further help or support please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Kind regards,
eXroid Team

Classificada 5 em 5 estrelas

Excellent treatment

Excellent customer service and so kind about what feels like an embarrassing problem.
The treatment was mildly uncomfortable but pain free and now I have no piles!
Certainly recommend this if you need help with piles!

11 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Colinda,

Thank you for trusting eXroid with your haemorrhoid treatment journey, we are very glad to hear you are now feeling symptom free following your treatment.

If there is anything more we can help you with, we remain available for you.

Kind regards,
eXroid Patient Services.

Classificada 5 em 5 estrelas

Excellent pain free haemorrhoids treatment

I developed haemorrhoid's about a year ago at the same time as being diagnosed with cancer although the two issues were not linked. Thanks to an excellent NHS my cancer is being well managed but my haemorrhoids failed to respond to treatment and banding was recommended. This I didn't want and I was very fortunate to find eXroid on the internet. My first session was pain free and I drove 50 miles home straight after the treatment for 3 grade 3 haemorrhoids. It was great to get out again without the worry of the haemorrhoids being a nuisance.
Unfortunately, after four weeks, one of the little blighters returned so Graham quickly arranged a second treatment. I was fully aware that it could take more than one session to clear them up. All went well and as before with no pain whatsoever. Over the next couple of weeks I did notice that it felt my inner sphincter had lost some of its tightness but is not a big issue. I am 80 and my stretch ability does take a little longer to recover. Anyway, it must have been about another 5 weeks before the haemorrhoids were making a comeback. I arranged my third session and it went pain free and I was hopeful that we were near to beating them.
It is now almost 5 weeks and I am haemorrhoid free so it was worth persevering with, so well done eXroid.

23 de agosto de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Kenneth,

Thank you for trusting eXroid and persevering with your treatment pathway until you were happy with the outcome. It makes a big difference to the outcome by ensuring all vessels are closed off, so we are very glad to hear you are now feeling symptom free following your third treatment.

If there is anything more we can help you with, we remain available for you.

Kind regards,
eXroid Patient Services.

Classificada 5 em 5 estrelas

I wish I had discovered Exroid a lot sooner

I wish I had discovered Exroid a lot sooner. Having suffered in silence for years, I believed I could manage the condition myself though good diet and over the counter remedies but I was really fooling myself and it was progressively getting worse. Conventional treatments concerned me in either not being effective or needing an operation under general anaesthetic.
Finding Exroid on the internet seemed too good to be true but I bit the bullet and made my appointment. I have had 2 treatments for grade 3 piles and now have no symptoms at all. The consultant explains the process and you feel in safe hands. I felt no pain during or after the procedure. The chaperone held a comforting hand on my shoulder throughout and I welcomed her chatting whilst having it done. I walked out feeling fine. The founder, Graham, has subsequently called to check if I am Okay. A caring organisation and a miracle procedure.

21 de agosto de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Afternoon Carolyn,

So many of our patients tell us the same - wishing they had found us sooner. We are pleased to hear after two treatments you are experiencing life symptom-free. Thank you for taking the time to tell us your feedback - we hugely appreciate all feedback given.

If you need any further help or support please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Kind regards,
eXroid Team

Classificada 5 em 5 estrelas

My dad had a problem with hemmeroids…

My dad had a problem with hemmeroids for a few months before we found exroid online. My dad was treated with the best care from the nurses and Dr Iqbal, the whole treatment took an hour at most which was excellent for my dad as he's 71yrs young and gets restless 😃. Thank you to everyone at exroid.

14 de agosto de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Sonya,

We are so pleased to have been able to help your father get some relief for his symptoms. Thank you for leaving your thoughts on the service and care he received.

If you need any further help or support please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Classificada 5 em 5 estrelas

Wish I had found this treatment sooner.

This treatment has been amazing. I have suffered from haemorrhoids on and off over the years.
For the last year or so they became worse, especially the last two months before my first treatment in June this year. I was in extreme pain when passing stools, a lot of blood in the toilet. The pain/severe discomfort would last for many hours after each passing, seriously affecting my life. Thankfully my partner came across the eXroid treatment and after doing some research which included checking the reports on TrustPilot, I contacted the company. They were very professional right from the start. My consultant determined I had a Fissure and three grade 3 haemorrhoids. He explained the treatment would not cure the Fissure and that the Fissure was the likely source of my pain. He said reducing the haemorrhoids would help significantly reduce the pain and I can tell you, it did. I was in a lot of pain already on the day of the first treatment which made the actual treatment very uncomfortable but I knew something had to be done and 30mins of more pain would be worth it, it was. Throughout the treatment my consultant and his assistant were very calming and caring. With every passing day my pain level post passing stools reduced, 80% pain free within 2weeks. I returned for one more treatment.

The consultant prescribed a cream to help with the Fissure, I’m still using the cream and hoping it will cure it but thankfully I am pain free.
I would recommend this treatment, it helped me immensely.

5 de agosto de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good Morning Martina,

Thank you for taking the time to leave a detailed review, including your more complex combination of conditions. Many patients suffer with multiple conditions and it can be confusing navigating which to treat first and how to go about it. We are pleased that you were able to get relief for your haemorrhoids from the eXroid treatment as well as advice and medication for your onward care plan for your fissure.

If you need any further help or support please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Kind regards,
eXroid Team

Classificada 5 em 5 estrelas

Amazing results !

After suffering (pain, itching etc.. - big ones that prolapse) for many years - I heard about this and watched the YouTube materials - it looked good so I went for a treatment - 20 minutes of uncomfortableness - the next day there was already an improvement - 2 days later no more pain or itching - after a month, they still prolapse a little bit when I do my business but no pain/swelling - life changing !
Have booked a follow up session to shrink them down further.

Highly reccomend!!

9 de agosto de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Hi G R,

Thank you for leaving your thoughts on our service and your journey with us so far - we look forward to seeing you back in clinic soon.

If you need any further help or support in the meantime, please feel free to get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Classificada 5 em 5 estrelas

Absolutely delighted

Absolutely delighted. Had suffered over a year with internal piles that came and went and caused numerous problems. Results almost immediate. Consultation was very thorough and grade 2 and 3 piles diagnosed. Treatment was same day immediately after consultation. Very comfortable procedure that was well explained throughout. No discomfort afterwards. And more importantly no more piles or symptoms. Highly recommend.

11 de agosto de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Good afternoon Krysia,

We are so pleased you have had near instant relief from your symptoms. Thank you for trusting eXroid with your care pathway and sharing your views on our service and treatment.

If there's anything else we can help you with get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Classificada 1 em 5 estrelas

Well, I fell for it!

Well, I fell for it! Having suffered with piles for years I researched treatments and found Exroid. It sounded too good to be true and I actually said this to the advisor on the telephone, she laughed, but it all sounded so plausible and everyone I talked to was so friendly and reassuring that I borrowed the money and went ahead. Despite Exroids claims that the treatment is above the dentate line so won’t be painful, it was excruciating. However, I persevered. There was no change in my symptoms at all. Then Graham Bason rang after about 5 weeks. He is the founder of the company, not a medical man but an excellent salesman! He said I needed another treatment, gave me a couple of choices for dates and said they wouldn’t return my money if I couldn’t make the date I reluctantly chose, but would schedule another date. They then changed this date twice, although the excuses they gave were I’m sure true.
I went for my second treatment today but couldn’t go through with it as the pain was so bad. I hope I get my money back. Medical people should not be allowed to cause this much pain to their patients. Exroid if you read this please don’t send me a standard reply. Either give me a proper explanation or none at all.

6 de setembro de 2023
Opinião espontânea
logótipo da eXroid

Resposta da eXroid

Hi Sue,

We are very sorry to hear you weren’t satisfied with the outcome of your appointment today due to being too painful to proceed. We would really like to discuss this further with you and have the opportunity to investigate the issues raised in your feedback. We will email you shortly to find a time to discuss this at your convenience.

Alternatively, you can get in contact with our professional advisors, please call 0800 999 3777 or patientservices@exroid.com

Best Regard,
eXroid patient Services team.

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