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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

My boyfriend place an order early/mid December for a Christmas gift for me and it is still not here despite the fact he paid a very high price for rushed shipping. He paid for guaranteed delivery befo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Order process was easy and my numerous questions were all answered to my satisfaction. The computer arrived in two days after placing the order. The laptop, MSI Prestige worked very fast, excellent i... Ver mais

Classificada 5 em 5 estrelas

Bro I was like scared because of bad reviews but I ordered a keyboard and mouse on Sunday night and it came on Tuesday this is 5 stars not sure if it’s because I posted on reddit that I’m skeptical an... Ver mais

Classificada 5 em 5 estrelas

After leaving a less than positive review, I was contacted by a representative. Justin was exceptional at walking me through the process and providing solutions to my concerns. He went over & abov... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Why build when you can purchase the best gaming pc. Choose a budget, games or apps, recommended configuration, or customize it to suit your needs.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

173 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 5 em 5 estrelas

Bro I was like scared because of bad…

Bro I was like scared because of bad reviews but I ordered a keyboard and mouse on Sunday night and it came on Tuesday this is 5 stars not sure if it’s because I posted on reddit that I’m skeptical and then they somehow knew it was my order but this deserves 5 stars

14 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Have not even received my order yet.It…

Have not even received my order yet.It has an even been prepped for a shipping 7772412

24 de janeiro de 2026
Opinião espontânea
logótipo da EXTREME PCs

Resposta da EXTREME PCs

Order #7772412 is currently in final testing/QA. Every system goes through a validation process before we pack and ship it out, and yours is in that last stage now. Once testing is completed, it moves immediately to final prep + packaging, and then you’ll receive your shipping confirmation and tracking by email as soon as the label is created.

If you don’t see the tracking email once it ships, please check spam/junk—or reach out and we’ll resend it right away.

Classificada 1 em 5 estrelas

First I'm not the type to leave a…

First I'm not the type to leave a negative review and will remove it if remedied. I bought a $4,000 titan ultra. On day 2, I was getting driver errors and forced restarts. Every 30 mins to 1 hr this happened with different error reports. I called them after creating a ticket because they wanted me to do all these checks which was beyond my ability.

During that call, he had me reset my windows - which erased all my work and putting 30k worth of deals i worked on at risk. Well restarting I needed a wifi driver and couldn't access from my laptop so I had to hang up.

Once I got into the laptop I tried calling back, but it was 5 mins before closing - no answer. So now im sitting with a dead PC and no service.

I'm going to give them one more try in the morning but im beyond pissed.

Edit / update. I have spoken to tech support and we went through a whole start up process. I lost two weeks worth of work. I havent had a chance to push my PC to see if fixes stop the random crashing. If it does, ill update this review up another star, if it doesnt... ill still update but less stars.

Edit 2: after about 3 hrs total of trying to trouble shoot they wanted me to remove a battery, restart and use metal to short and reset something (beyond my skillset). Ive started the return policy but here we are on a Friday and I have to wait for them to respond via email as the online return center said this pc was non refundable. This has deeply effected my business, and now I wait. Update on review upon their reply

Edit 3 and final review. DONT USE this Company. Ive taken my computer to an official repair shop. The techs at this company did not get my cpu up and running correcting. This repair shop is going to cost me another $300 at least - I was given an email to send a return because online it said non refundable. The email just kicks back as invalid plus with shipping and trouble shooting id be out a cpu for at least 2 weeks, cant afford that. Buyers remorse is real

30 de dezembro de 2025
Opinião espontânea
logótipo da EXTREME PCs

Resposta da EXTREME PCs

Thank you for your feedback. We’re sorry for the frustration you experienced and understand how concerning the situation was, especially given the importance of your data and work.

We did speak with you and were able to reconnect to complete the troubleshooting. During that follow-up, we identified the issue and successfully resolved it, getting your system back up and running.

We apologize for the inconvenience caused by the timing of the original call and appreciate your patience while we worked through the solution. Please don’t hesitate to reach out if you need any further assistance—we’re always happy to help.

UPDATE

thank you for posting the update, and I’m truly sorry for how disruptive this was to your business and your day-to-day work.

Even though you’ve confirmed the system is now running properly after the shop visit and you’re keeping it, the experience you went through is not what we want for any customer — especially the time lost, the stress, and the confusion you hit while trying to get help quickly.

We have a rigorous QA and validation process and we do not ship systems out untested. Every system is stress-tested and verified before it leaves our facility. That said, rare issues can still show up after delivery due to shipping vibration/impact, a connection that shifts in transit, or changes that occur during initial setup/updates. When that happens, our job is to make the path to resolution clear, fast, and within the customer’s comfort level — and in this case, we should have handled that better.

We’ve already reviewed this internally so the return-contact confusion and the “dead end” messaging you ran into doesn’t happen again, and we’re tightening how we communicate any higher-level troubleshooting steps so customers never feel pushed beyond their skillset.

If you’re open to it, we’d really appreciate the chance to earn back your trust — and to make up for the headache. Please reach out directly to our team and we’ll take care of you at management@extremepcs.com.

Classificada 5 em 5 estrelas

The website was easy to access

The website was easy to access and use and very easy to spend a lot of money lol!!! But no overall I give extremepcs a 10 out of 10!!! You guys are doing amazing and keep up the great work!!!!

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Computer.

I ordered this around December 27 and it did take around 2 weeks to arrive when it did state it was shipping and 1 to 3 days they had to build it which I understand and it did arrive safe and looked amazing. Recommend this company.

10 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Rushed shipping is a scam, and maybe the entire place is.

My boyfriend place an order early/mid December for a Christmas gift for me and it is still not here despite the fact he paid a very high price for rushed shipping. He paid for guaranteed delivery before Christmas. When he has reached out to them for updates, they told him that the PC was starting to be built over two weeks ago and there is STILL not an update and no tracking/shipping info. It seems very much like a scam, but we’re trying to remain hopeful from some of the other reviews.

1 de janeiro de 2026
Opinião espontânea
logótipo da EXTREME PCs

Resposta da EXTREME PCs

We’re sorry this experience has been frustrating, and we want to clarify a few important points.

Our Rush Build service accelerates the production queue, meaning the system is prioritized and built faster than standard orders. It does not override real-world factors such as part availability, holiday volume, carrier delays, or weather impacts — especially during the December peak season, which is the busiest time of year for custom PC builders.

This was a custom-built PC, not a prebuilt or off-the-shelf item. Custom systems require assembly, testing, and quality control before shipping. When we provide build-status updates, they reflect the real stage of production — not placeholders. Tracking information is only generated once a system has fully completed testing and is handed to the carrier.

We are absolutely not a scam, and we’ve been building and supporting high-performance PCs for years with thousands of satisfied customers. That said, we understand the disappointment of a gift arriving later than hoped, and our team has been communicating status updates as they become available.

If your boyfriend would like a direct update or needs further assistance, we encourage him to contact our support team with the order number so we can review the timeline and ensure everything is moving forward as quickly as possible.

Classificada 1 em 5 estrelas

SHIT COMPANY 💩 NEVER EVER BUY ANYTHING…

SHIT COMPANY 💩 NEVER EVER BUY ANYTHING FROM THEM ‼️ , THEY OVERPRICE ALL AND NOT STICK TO ANY WARRANTIES. DO. NOT. TRUST ‼️

5 de junho de 2025
Opinião espontânea
logótipo da EXTREME PCs

Resposta da EXTREME PCs

Hi there — we take all feedback seriously, but after a thorough search, we have no record of any customer matching this name, order history, or the situations described. The language used here doesn’t reflect real interactions we have with our community or customers.

For clarity:

We do not inflate pricing — our systems are custom-built, hand-assembled, and transparently priced.

All warranties are fully honored, including our industry-leading Lifetime Labor Warranty on desktops.

We have zero unresolved support cases that resemble this claim.

If you are a genuine customer, please contact us directly at management@extremepcs.com
so we can look up your name, order number, or email and assist you right away.

We stand by our products, our team, and our reputation — and we’re always here to help our real customers with anything they need.

Classificada 5 em 5 estrelas

Great customer service.

Order process was easy and my numerous questions were all answered to my satisfaction. The computer arrived in two days after placing the order. The laptop, MSI Prestige worked very fast, excellent image quality.
When recently I started experiencing problems with the computer I contacted Extreme PC. They identified the problem (non-functioning drivers, etc.) and remotely solved the issues. It took close to an hour. My computer works great again.

26 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exceeded Expectations

I was travelling for work and I needed a gaming laptop for my downtime in my hotel. I provided my required specs to my AI assistant and came up with the best option for my gaming needs and budget - the Asus TUF A15.

Looking at comparable units and prices, I was directed to Extreme PC. I emailed and advised that as it was a Thursday, I needed it in my hands by the next Monday.

Josh responded within 30 minutes and said they could obtain a courier quote to ship. He did and that cost added to the price of the unit still came in under the competitors.

I completed the order and received a follow up email to advise that Josh had selected overnight delivery for it to be with me on the Saturday - and it duly arrived.

So based on price, quality of service and communication, Extreme PC exceeded my expectations.

The device is fantastic also and did everything I needed it to do and more while away from home. I'm certainly going to look to them first when I next want to upgrade my PC or laptop.

24 de julho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

i order a “Ready to ship” just to get…

i order a “Ready to ship” just to get the pc the next week on 20 june and its 2 july and its not shipping yet they send a email saying we gonna ship the pc early next week on june 25 im still waiting for it

i gonna update when i got it

2 de julho de 2025
Opinião espontânea
logótipo da EXTREME PCs

Resposta da EXTREME PCs

Thank you for your feedback, and we sincerely apologize for the delay in getting your Ready to Ship system out to you.

Our goal is always to meet or exceed the lead times we advertise, and we regret that your order did not ship as promptly as expected. While our team did communicate an updated shipping estimate, we understand the frustration when those timelines shift, especially on a Ready to Ship system.

If you have any questions or need further assistance in the meantime, please don’t hesitate to reach out to our support team.

We look forward to your update once you receive your system and hope it exceeds your expectations once it arrives.

Classificada 1 em 5 estrelas

Ordered a PC 10 days ago they haven’t…

Ordered a PC 10 days ago they haven’t even started production, no reply from support

20 de junho de 2025
Opinião espontânea
logótipo da EXTREME PCs

Resposta da EXTREME PCs

Thank you for reaching out. I sincerely apologize for the delay and the lack of communication you've experienced.

Your system is currently in production and approaching the final stages of our standard lead time. We understand how important this build is to you, and while we know the wait has been longer than expected, please rest assured that our team is working hard to ensure everything meets our high standards before it ships.

We appreciate your patience and are here if you have any further questions or need assistance in the meantime.

Classificada 1 em 5 estrelas

Buyer Be Very Aware This Company Does Not Stand Behind Their Products

I purchased a Computer from this company for my son. They sent us a non working computer (it would not even power on). We spent a month fighting them to get a return label which they finally sent. Then they spent 6 weeks with no communication until we threatened them and then our computer arrived. It arrived exactly as it went back to them non functioning. When we asked them to extend the warranty as it came broken they fought us. Then we spent a month fighting with them to either take back the computer or fix it. They kept having calls admitted it was hardware related then sent us a bill for $138.00 to ship back their broken PC. Furthermore they refuse to let anyone but the receptionist speak to you, and constantly make mistakes. When we asked why we had to pay to ship their broken unit back to them they made some vague statement that they cannot use their shipping account (makes us concerned about their financial solvency). Do not send this company your money. Do not buy anything from them. Buyer Beware.

3 de abril de 2025
Opinião espontânea
logótipo da EXTREME PCs

Resposta da EXTREME PCs

Thank you for taking the time to share your experience — we’re truly sorry to hear about the issues you and your son encountered. We completely understand how upsetting it is to receive a system that doesn’t power on, and even more so when the resolution process feels delayed or unclear.

This is not the type of experience we want any customer to have, especially when purchasing a PC meant to be an exciting gift. We sincerely apologize for the breakdown in communication and for any confusion around shipping and warranty policies. It’s clear we fell short here, and that’s something we take seriously.

While we do have processes in place for diagnosing and handling warranty service, we should have done a better job guiding you through that and keeping you informed at each step. If there were charges presented, they should have been clearly explained and warranted — and we’re sorry if that wasn't your experience.

We’d still love the opportunity to make things right. Please reach out to us directly with your order number or case ID, and we’ll ensure your concern is elevated to a senior team member. Our goal is always to deliver reliable systems and provide support our customers can trust.

Thank you again for your feedback — it helps us improve.

Classificada 5 em 5 estrelas

Easy to use and great prices

They have a really easy website to use and they let you know which parts work with which without having to fight and figure out what part works with what. Overall will highly recommend this company and definitely will be using again when I upgrade my computer

19 de junho de 2025
Opinião espontânea

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