I ordered glasses and was following the shipment process. when it reached my country, it stated that it immediately got returned to sender. I have sent an email without any answer back, and almost 2 w... Ver mais
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I ordered glasses and was following the shipment process. when it reached my country, it stated that it immediately got returned to sender. I have sent an email without any answer back, and almost 2 w... Ver mais
A empresa respondeu
Ik wilde een bestaand Ray-Ban montuur laten voorzien van multifocale Transitions-glazen. Via de overzichtelijke site van Eyerim kon ik eenvoudig alle specificaties en mijn PD-waarde invoeren. De pri... Ver mais
A empresa respondeu
Zwrot nie obejmuje soczewek. Zamówiłem okulary, okazało się że mi optyk źle wypisał receptę i jedna soczewka była ok, a przez drugą nic nie widziałem. Zwróciłem okulary by zobaczyć że zwrócą mi tylk... Ver mais
11-3-2020. Good prices. Specs / frame was in stock. Order received after 3 working days (the Netherlands). Package and content was okay. Happy, no issues. GLS track trace number shown in online order... Ver mais
Goedkope brillen op sterkte, zonnebrillen, kinderbrillen, sneeuwbrillen en sportbrillen online. Vind hier designer zonnebrillen voor kinderen, tieners, vrouwen en mannen.
Eslováquia
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Zeer tevreden met de goede service en snelle communicatie van deze webwinkel. Prijzen zijn ook gunstig.
Hier al 3 keer een zonnebril bestelt , altijd correct geleverd en netjes en goed verpakt .Dat het ongeveer een een dag of 5 a 6 duurt voordat het bestelde binnen is neem ik voor lief.De merkbrillen zijn in 90% van de gevallen goedkoper bij Eyerim.
Vorige week woensdag middag rond 16:00 in Nederland een bril besteld. En vandaag, maandag om 10:00 ontvangen. Pakketje is gekomen uit Slowakije. Duidelijke track & trace etc. Alles was tip top!
Had dezelfde bril via Zalando besteld voor 210 euro en toen zag ik hem op Eyerim voor 145 euro te koop staan. Besteld met een naar gevoel vanwege de negatieve reviews. Maar ondanks dat een super ervaring en geen spijt van aankoop. De tweede bril is inmiddels ook al besteld!
The glasses look fantastic!!
The shipping time has also been impeccable.
I’d like to thank your team for working hard on my order and for your responsiveness throughout.
Goed en duurzaam verpakt (geen plastics). Binnen 5 dagen binnen gekregen. transparante track&trace en duidelijke communicatie van de webshop.
Dank
Zonnenbril
Mooie bril wel even paar dagen moeten wachten maar netjes verpakt zeer tevreden
11-3-2020. Good prices. Specs / frame was in stock. Order received after 3 working days (the Netherlands). Package and content was okay. Happy, no issues. GLS track trace number shown in online order details is not correct, but the track trace option provided in confirmation email works.
Purchased glasses a month ago. Were Apparently lost by GLS in their parcel center in NL. Still waiting for a refund. Not happy...
I ordered a set of sunglasses with EyeRim.
They told me that the delivery time would be around 15 days.
so-far so-good.
Within that timeframe they indeed delivered the glasses. Unfortunately the model turned out to be too small irrespective of the tool they offered for sizing.
No worries, the shipment I received contained a form I should use when sending back the products. It listed a small questionnaire why the product did not match the required expectations, I listed I needed a larger model etc. The form went on to tell me to send the glasses back to a specific address i.e. Amagerbo Kiosk to the attention of a lady. AT Amagerbrogade 5 in Copenhagen.
After two weeks of silence I decided to follow up. I was told they did not received the package. In the mean time, when tracking the postal shipment I was informed that the package was not accepted (address unknown) and it was processed for return to sender.
I was told by EyeRim that I probably used the wrong address, I was sure not but could not prove it as the RMA form was in the shipment. After two months I finally received the package back and luckily the original RMA form was still in there, with ... the address as listed above. I copied their OWN RMA and sent it by e-mail, since then I have been in the most idiotic discussion with them where they insist I used the wrong address and denied that the above address had nothing to do with them. I should have checked their web site instead of following their paper instruction. I should have contacted them. Irrespective of the enclosed RMA form I followed to the letter.
Buyer beware! These people are a few cards short of a full deck.
De juiste bril en netjes afgeleverd door GLS.
Zeker een aanrader. Ik heb hier een Ray ban zonnebril besteld. Keurig verpakt. Enige nadeel is dat je het niet gelijk in huis heb. Duurt ongeveer 3 a 4 dagen. Maar scheelde wel een paar tientjes.het wachten waard dus😀
De bril is goed, echter ze verzenden met GLS, en dat is desastreus. Zoek maar eens op reviews over GLS. Track & trace gaf aan dat de bril was bezorgd maar was de hele dag thuis en niemand gezien, ook geen briefje in de bus. GLS gebeld, die zeiden dat het bij de buren was afgegeven, maar mooi niet. Mijn zonnebril was enkele straten verderop op een ander nummer bezorgd. Gelukkig was die persoon zo eerlijk om hem te komen brengen.
Zeer goede service. Ik had kennelijk het retourpakketje naar een verkeerd adres gestuurd. Ene Daniel heeft dit prima opgelost. Geld stond de volgende dag weer op mijn rekening. Verder hele mooie brillen in hun assortiment.
Zeer nette en betrouwbare webshop.
E-mails worden ook snel en netjes beantwoord.
Binnen 12 werkdagen mijn Gepolariseerde Ray-Ban ontvangen. (Stond 15 tot 17 werkdagen op)
Ik raad deze site zeker aan!
Bought glasses that didn't fit perfectly and asked if I could refund. Had to send them halfway across the globe since they only have 1 warehouse where they accept returns. Cost €22 in shipping and then they only refunded €15 out of the €115 since it was 'custom made'. Aboslute scam, they should have warned me in the email contact we had about refunding. They said absolutely nothing!
Zaterdag 01-12-2018 een BVLGRI zonnebril besteld. Omdat ik niet zeker wist of ik deze site kon vertrouwen, heb ik met PayPal betaald. Direct kreeg ik een bevestigingsmail van Eyerim.
Op de site stond 4 - 6 werkdagen levertijd. Ik kreeg de zonnebril keurig op tijd (eergisteren 07-12-2018): netjes verpakt inclusief garantiecertificaat. Gelukkig kon ik makkelijk verifiëren of deze echt was. Eerder had ik deze bril via Bijenkorf mét krasjes ontvangen, dus ik wist waar ik ongeveer op moest letten. Daarnaast vind je op het rechterpootje een identiek nummer dat ook op het certificaat vermeld staat. Ben superblij met mijn aankoop!
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