Eyerim Opiniões 

48
TrustScore: 3 em 5

3,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered glasses and was following the shipment process. when it reached my country, it stated that it immediately got returned to sender. I have sent an email without any answer back, and almost 2 w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ik wilde een bestaand Ray-Ban montuur laten voorzien van multifocale Transitions-glazen. Via de overzichtelijke site van Eyerim kon ik eenvoudig alle specificaties en mijn PD-waarde invoeren. De pri... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Zwrot nie obejmuje soczewek. Zamówiłem okulary, okazało się że mi optyk źle wypisał receptę i jedna soczewka była ok, a przez drugą nic nie widziałem. Zwróciłem okulary by zobaczyć że zwrócą mi tylk... Ver mais

Classificada 4 em 5 estrelas

11-3-2020. Good prices. Specs / frame was in stock. Order received after 3 working days (the Netherlands). Package and content was okay. Happy, no issues. GLS track trace number shown in online order... Ver mais

Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Goedkope brillen op sterkte, zonnebrillen, kinderbrillen, sneeuwbrillen en sportbrillen online. Vind hier designer zonnebrillen voor kinderen, tieners, vrouwen en mannen.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(48)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Hier al 3 keer een zonnebril bestelt

Hier al 3 keer een zonnebril bestelt , altijd correct geleverd en netjes en goed verpakt .Dat het ongeveer een een dag of 5 a 6 duurt voordat het bestelde binnen is neem ik voor lief.De merkbrillen zijn in 90% van de gevallen goedkoper bij Eyerim.

15 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Vorige week woensdag middag rond 16:00…

Vorige week woensdag middag rond 16:00 in Nederland een bril besteld. En vandaag, maandag om 10:00 ontvangen. Pakketje is gekomen uit Slowakije. Duidelijke track & trace etc. Alles was tip top!

Had dezelfde bril via Zalando besteld voor 210 euro en toen zag ik hem op Eyerim voor 145 euro te koop staan. Besteld met een naar gevoel vanwege de negatieve reviews. Maar ondanks dat een super ervaring en geen spijt van aankoop. De tweede bril is inmiddels ook al besteld!

3 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and good product

The glasses look fantastic!!
The shipping time has also been impeccable.
I’d like to thank your team for working hard on my order and for your responsiveness throughout.

31 de julho de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Good prices, fast delivery

11-3-2020. Good prices. Specs / frame was in stock. Order received after 3 working days (the Netherlands). Package and content was okay. Happy, no issues. GLS track trace number shown in online order details is not correct, but the track trace option provided in confirmation email works.

11 de março de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

The worst after sales service ever.

I ordered a set of sunglasses with EyeRim.
They told me that the delivery time would be around 15 days.
so-far so-good.
Within that timeframe they indeed delivered the glasses. Unfortunately the model turned out to be too small irrespective of the tool they offered for sizing.
No worries, the shipment I received contained a form I should use when sending back the products. It listed a small questionnaire why the product did not match the required expectations, I listed I needed a larger model etc. The form went on to tell me to send the glasses back to a specific address i.e. Amagerbo Kiosk to the attention of a lady. AT Amagerbrogade 5 in Copenhagen.
After two weeks of silence I decided to follow up. I was told they did not received the package. In the mean time, when tracking the postal shipment I was informed that the package was not accepted (address unknown) and it was processed for return to sender.
I was told by EyeRim that I probably used the wrong address, I was sure not but could not prove it as the RMA form was in the shipment. After two months I finally received the package back and luckily the original RMA form was still in there, with ... the address as listed above. I copied their OWN RMA and sent it by e-mail, since then I have been in the most idiotic discussion with them where they insist I used the wrong address and denied that the above address had nothing to do with them. I should have checked their web site instead of following their paper instruction. I should have contacted them. Irrespective of the enclosed RMA form I followed to the letter.
Buyer beware! These people are a few cards short of a full deck.

14 de outubro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Zonnebril besteld

Zeker een aanrader. Ik heb hier een Ray ban zonnebril besteld. Keurig verpakt. Enige nadeel is dat je het niet gelijk in huis heb. Duurt ongeveer 3 a 4 dagen. Maar scheelde wel een paar tientjes.het wachten waard dus😀

9 de setembro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Mijn advies: zoek een andere webshop

De bril is goed, echter ze verzenden met GLS, en dat is desastreus. Zoek maar eens op reviews over GLS. Track & trace gaf aan dat de bril was bezorgd maar was de hele dag thuis en niemand gezien, ook geen briefje in de bus. GLS gebeld, die zeiden dat het bij de buren was afgegeven, maar mooi niet. Mijn zonnebril was enkele straten verderop op een ander nummer bezorgd. Gelukkig was die persoon zo eerlijk om hem te komen brengen.

29 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Zeer goede service

Zeer goede service. Ik had kennelijk het retourpakketje naar een verkeerd adres gestuurd. Ene Daniel heeft dit prima opgelost. Geld stond de volgende dag weer op mijn rekening. Verder hele mooie brillen in hun assortiment.

29 de março de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Zeer nette en betrouwbare webshop.

Zeer nette en betrouwbare webshop.
E-mails worden ook snel en netjes beantwoord.
Binnen 12 werkdagen mijn Gepolariseerde Ray-Ban ontvangen. (Stond 15 tot 17 werkdagen op)
Ik raad deze site zeker aan!

12 de março de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Paid $130 for no product

Bought glasses that didn't fit perfectly and asked if I could refund. Had to send them halfway across the globe since they only have 1 warehouse where they accept returns. Cost €22 in shipping and then they only refunded €15 out of the €115 since it was 'custom made'. Aboslute scam, they should have warned me in the email contact we had about refunding. They said absolutely nothing!

28 de janeiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Positief verrast!

Zaterdag 01-12-2018 een BVLGRI zonnebril besteld. Omdat ik niet zeker wist of ik deze site kon vertrouwen, heb ik met PayPal betaald. Direct kreeg ik een bevestigingsmail van Eyerim.

Op de site stond 4 - 6 werkdagen levertijd. Ik kreeg de zonnebril keurig op tijd (eergisteren 07-12-2018): netjes verpakt inclusief garantiecertificaat. Gelukkig kon ik makkelijk verifiëren of deze echt was. Eerder had ik deze bril via Bijenkorf mét krasjes ontvangen, dus ik wist waar ik ongeveer op moest letten. Daarnaast vind je op het rechterpootje een identiek nummer dat ook op het certificaat vermeld staat. Ben superblij met mijn aankoop!

9 de dezembro de 2018
Opinião espontânea

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