Having recently discovered Eyesore Merch, I have now placed and received two orders. The first was a hoodie and three t-shirts, the second for two more tees. The quality was excellent, much better tha... Ver mais
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Leia as opiniões dos outros
Absolutely amazing site. Great customer service too. I ordered two machinehead vinyls, one was out of stock and they contacted me immediately to let me know. Refunded straight away too. Other vinyl ar... Ver mais
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The Company really helped me as I can't use computers & don't know what I'm doing. They answered my questions & explained every time I didn't understand or I tried to do what I should & couldn't. In... Ver mais
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Smooth transaction, incredibly fast and reliable shipping from Europe to Australia. Ordered the new Cryptic Shift album released friday the 27th of Feb, and received Monday March 2. Five Stars!!
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Informações sobre a empresa
Sobre Eyesore Merch
Escrito pela empresa
Here at Eyesore Merch, music and entertainment is our passion. For us, it’s an attitude, an inspiration, and a way of life. We carry that passion into everything we do.
We’ve been working hard since 2011 to bring you one of the biggest and best ranges of official music and entertainment merch in the UK.
We know how important it is to trust what you see online. At Eyesore Merch, we take authenticity and quality extremely seriously. That’s why we only work with the UK’s leading official suppliers – offering a huge and ever-growing range of 100% official products at sensible prices.
Alongside clothing, we offer an extensive music range, especially CDs and vinyl. We love spinning our favourite albums on vinyl – there’s nothing quite like the sound of the needle hitting the groove. We also work directly with some of rock and metal’s most iconic labels and bands to bring you exclusive colours and special editions that you won’t find anywhere else.
This passion underpins everything we do – especially our customer service.
We’re committed to making sure every customer has a great experience with us. Our website is simple to use, our team are friendly and knowledgeable, and our warehouse crew pack and dispatch every order with care and speed.
Order with confidence knowing your merch is official, well-priced, and on its way fast.
Eyesore Merch: by and for the fans.
WE LOVE MUSIC – WE LOVE ENTERTAINMENT – WE LOVE MERCH!
Informações de contacto
Unit C, Freeth Street, NG2 3GT, Nottingham, Reino Unido
- customerservice@eyesoremerch.com
- eyesoremerch.com
4,9
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All ways on time
29 de outubro de 2025
Resposta da Eyesore Merch
Thank you for your kind words Alex! We're glad you are happy with our service.
Regards,
Eyesore Merch
Excellent
Quality products, arrived on time and seller was very responsive to my queries regarding shipping.
25 de junho de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thank you for your kind words Cormac! It's great to hear that you were happy with the product quality, delivery speed and the customer serivce. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Great company!
There was a delay in posting my order (waiting on an item coming in from another warehouse), so it actually took over a week to post, so eyesore sent it out via Tracked24 to get it to me ASAP, it arrived the next day, and was worth the wait. The items are great quality, and customer support is brilliant. Will definitely be back soon!
7 de outubro de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thank you Phil! It's fantastic to hear that you were happy with the customer service and product quality. We really appreciate your kind words and positive review, and hope to hear from you again soon!
Regards,
Eyesore Merch
Bought a Primus t-shirt
Bought a Primus t-shirt. It's the thinnest material I've seen on a t-shirt. Extremely low quality. Dreading washing it even on low temperature.
11 de setembro de 2025
Opinião espontânea
Resposta da Eyesore Merch
Hi Jeff,
Thanks for your order. We are very sorry to hear that.
Constructive feedback such as this is very useful to us, because we can feed your comments back to our suppliers (we do not print in house - we buy a finished product). These comments can feed into future production decisions.
In general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.
Apologies for the inconvenience caused.
Regards,
Eyesore Merch
Print destroyed after first wash
When my shirt first came, everything was great, good quality and the print was good too. However after one wash, the color of the print became extremely desaturated and parts of it turned neon. Definitely won’t buy there again.
14 de setembro de 2025
Opinião espontânea
Resposta da Eyesore Merch
Hi Xenia,
Thanks for your order. We are very sorry to hear that.
We are not certain which order specifically this relates to. However, in general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.
Apologies for the inconvenience caused.
Regards,
Eyesore Merch
The stitching on the sleeve came loose…
The stitching on the sleeve came loose and the shirt that I got broke after having it for not even a week and it was the third time wearing it
13 de agosto de 2025
Opinião espontânea
Resposta da Eyesore Merch
Hi Russell,
Thanks for your order. We are very sorry to hear that there was a quality issue with the product.
We are not certain which order specifically this relates to. However, in general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.
Apologies for the inconvenience caused.
Regards,
Eyesore Merch
Highly recommend
My order was sent super quickly, I was impressed with the quality and the communication from the company. I’ve found my new place to order band merch from!
1 de julho de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thank you for your kind words Monica! It's fantastic to hear that you were happy with the speed of despatch, product quality and communication. We really appreciate your positive review, and we look forward to hearing from you again soon!
Regards,
Eyesore Merch
Resposta da Eyesore Merch
Thank you Ellis! It's great to hear that you were happy with the product quality and delivery speed. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Resposta da Eyesore Merch
Thank you Marcos! Great to hear that you were happy with the product quality. We appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Order sent to wrong address.returned to…
Order sent to wrong address.returned to sender.
Order was also not listed on my order page.
No customer support link.
Very poor
2 de junho de 2025
Opinião espontânea
Resposta da Eyesore Merch
Hi Leon,
Thanks for your order. We are very sorry to hear that you had a poor experience with Eyesore Merch.
Following investigation, it emerged that the reason the package was returned to the sender was because the building number had not been specified at checkout. The order was refunded upon its return to us, at the buyer's request.
Regarding the order page: an account is not automatically created when completing checkout for the first time. The order is normally added to your account once the account is created. However, if the order does not appear in your account history, please contact us, and we can add it to your account at our end.
The customer support link can be found in the footer, visible on all pages:
https://eyesoremerch.com/contact-us/
We can also be reached by replying to the order confirmation email.
We hope this offers some clarity and context. Apologies for the inconvenience caused.
Regards,
Eyesore Merch
Resposta da Eyesore Merch
Thank you Paul! Great to hear that you were happy with the delivery speed and the product value. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Amazing!!
Fast shipping and excellent customer service - very fast response! Will definitely buy again!
10 de abril de 2025
Resposta da Eyesore Merch
Thank you Martin! We're really pleased to hear that you were happy with the customer service and delivery speed. We're grateful for your positive review, and hope to hear from you again soon!
Regards,
Eyesore Merch
Great customer service, good quality
Ordered a shirt from here and realised I’d ordered the wrong design. I emailed them right away and they got back to me really quickly to alter my order to the correct item. They also noticed I had a different address in my email signature and emailed back to ensure it was correct.
Can’t fault them and would choose them above competitors as their quality is better and delivery better priced.
30 de abril de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thank you Sean! It's great to hear that you were happy with the overall experience, especially the customer service, product quality and value. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
A great experience all around
The price was good & my purchase shipped virtually immediately & I received it Quickly
( U.K. ➡️ Canada in two weeks is more than fair to me! )
I would definitely recommend!
Six Feet Under / Haunted LP
22 de abril de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thank you Matt! It's great to hear that you were happy with the value, despatch and delivery speed. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Can't check out
Seems like a really cool site but just doesn't work... keeps saying my card is declined even though I've tried 3 different cards that all have more than enough money and work on other sites. Even tried across 3 different devices and still won't let me order... they won't even let me give them my money! Contacted support but no response...
21 de abril de 2025
Opinião espontânea
Resposta da Eyesore Merch
Hi Raven,
Thank you for your review. We are very sorry to hear that.
It is highly unusual for the site to experience issues in accepting payments. We are grateful that you worked to rule out other issues by trying different cards and different devices. We cannot locate a record of a contact to our customer service team (it may have become lost in a spam folder, possibly), but please do not hesitate to try again and we will be happy to assist and investigate.
Apologies for the inconvenience caused.
Regards,
Eyesore Merch
Very nice quality
18 de abril de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thank you Vincent! It's great to hear that you were happy with the product quality. We appreciate your positive review, and hope to hear from you again.
Regards,
Eyesore Merch
Lovely delivery
Lovely packaging! I loved the quality of the items as well.
28 de março de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thanks very much for the 5 star review! We are happy that you are happy with our products and service! We hope to hear from you again soon.
Regards,
Eyesore Merch
Resposta da Eyesore Merch
Thanks very much for the 5 star review! We are happy that you are happy with our products and service! We hope to hear from you again soon.
Regards,
Eyesore Merch
Great quality t-shirt.
My son is made up it came in time for his holiday.
Great quality t-shirt.
14 de abril de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thanks very much for the 5 star review! We are happy that you are happy with our products and service! We hope to hear from you again soon.
Regards,
Eyesore Merch
I ordered Dreams on Toast by The…
I ordered Dreams on Toast by The Darkness,on orange vinyl.Great price,and mega quick delivery in bulletproof packaging.Would definitely recommend.
7 de abril de 2025
Opinião espontânea
Resposta da Eyesore Merch
Thank you Pete! Good to hear your order arrived quickly and you are happy with your purchase.
We appreciate your positive review, and look forward to hearing from you again.
Regards,
Eyesore Merch
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