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Eyesore Merch Opiniões 1125

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having recently discovered Eyesore Merch, I have now placed and received two orders. The first was a hoodie and three t-shirts, the second for two more tees. The quality was excellent, much better tha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely amazing site. Great customer service too. I ordered two machinehead vinyls, one was out of stock and they contacted me immediately to let me know. Refunded straight away too. Other vinyl ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Company really helped me as I can't use computers & don't know what I'm doing. They answered my questions & explained every time I didn't understand or I tried to do what I should & couldn't. In... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Smooth transaction, incredibly fast and reliable shipping from Europe to Australia. Ordered the new Cryptic Shift album released friday the 27th of Feb, and received Monday March 2. Five Stars!!

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de acessórios de moda
  3. Loja de discos

Sobre Eyesore Merch

Escrito pela empresa

Here at Eyesore Merch, music and entertainment is our passion. For us, it’s an attitude, an inspiration, and a way of life. We carry that passion into everything we do.

We’ve been working hard since 2011 to bring you one of the biggest and best ranges of official music and entertainment merch in the UK.

We know how important it is to trust what you see online. At Eyesore Merch, we take authenticity and quality extremely seriously. That’s why we only work with the UK’s leading official suppliers – offering a huge and ever-growing range of 100% official products at sensible prices.

Alongside clothing, we offer an extensive music range, especially CDs and vinyl. We love spinning our favourite albums on vinyl – there’s nothing quite like the sound of the needle hitting the groove. We also work directly with some of rock and metal’s most iconic labels and bands to bring you exclusive colours and special editions that you won’t find anywhere else.

This passion underpins everything we do – especially our customer service.

We’re committed to making sure every customer has a great experience with us. Our website is simple to use, our team are friendly and knowledgeable, and our warehouse crew pack and dispatch every order with care and speed.

Order with confidence knowing your merch is official, well-priced, and on its way fast.

Eyesore Merch: by and for the fans.

WE LOVE MUSIC – WE LOVE ENTERTAINMENT – WE LOVE MERCH!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

All ways on time

29 de outubro de 2025
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you for your kind words Alex! We're glad you are happy with our service.

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Excellent

Quality products, arrived on time and seller was very responsive to my queries regarding shipping.

25 de junho de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you for your kind words Cormac! It's great to hear that you were happy with the product quality, delivery speed and the customer serivce. We really appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Great company!

There was a delay in posting my order (waiting on an item coming in from another warehouse), so it actually took over a week to post, so eyesore sent it out via Tracked24 to get it to me ASAP, it arrived the next day, and was worth the wait. The items are great quality, and customer support is brilliant. Will definitely be back soon!

7 de outubro de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Phil! It's fantastic to hear that you were happy with the customer service and product quality. We really appreciate your kind words and positive review, and hope to hear from you again soon!

Regards,
Eyesore Merch

Classificada 1 em 5 estrelas

Bought a Primus t-shirt

Bought a Primus t-shirt. It's the thinnest material I've seen on a t-shirt. Extremely low quality. Dreading washing it even on low temperature.

11 de setembro de 2025
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logótipo da Eyesore Merch

Resposta da Eyesore Merch

Hi Jeff,

Thanks for your order. We are very sorry to hear that.

Constructive feedback such as this is very useful to us, because we can feed your comments back to our suppliers (we do not print in house - we buy a finished product). These comments can feed into future production decisions.

In general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.

Apologies for the inconvenience caused.

Regards,
Eyesore Merch

Classificada 2 em 5 estrelas

Print destroyed after first wash

When my shirt first came, everything was great, good quality and the print was good too. However after one wash, the color of the print became extremely desaturated and parts of it turned neon. Definitely won’t buy there again.

14 de setembro de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Hi Xenia,

Thanks for your order. We are very sorry to hear that.

We are not certain which order specifically this relates to. However, in general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.

Apologies for the inconvenience caused.

Regards,
Eyesore Merch

Classificada 1 em 5 estrelas

The stitching on the sleeve came loose…

The stitching on the sleeve came loose and the shirt that I got broke after having it for not even a week and it was the third time wearing it

13 de agosto de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Hi Russell,

Thanks for your order. We are very sorry to hear that there was a quality issue with the product.

We are not certain which order specifically this relates to. However, in general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.

Apologies for the inconvenience caused.

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Highly recommend

My order was sent super quickly, I was impressed with the quality and the communication from the company. I’ve found my new place to order band merch from!

1 de julho de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you for your kind words Monica! It's fantastic to hear that you were happy with the speed of despatch, product quality and communication. We really appreciate your positive review, and we look forward to hearing from you again soon!

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Kskjr

Great quality. Very quick delivery

11 de julho de 2025
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Ellis! It's great to hear that you were happy with the product quality and delivery speed. We really appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Beautiful merchandise

Beautiful merchandise, excellent quality

10 de abril de 2025
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Marcos! Great to hear that you were happy with the product quality. We appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Classificada 1 em 5 estrelas

Order sent to wrong address.returned to…

Order sent to wrong address.returned to sender.
Order was also not listed on my order page.
No customer support link.
Very poor

2 de junho de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Hi Leon,

Thanks for your order. We are very sorry to hear that you had a poor experience with Eyesore Merch.

Following investigation, it emerged that the reason the package was returned to the sender was because the building number had not been specified at checkout. The order was refunded upon its return to us, at the buyer's request.

Regarding the order page: an account is not automatically created when completing checkout for the first time. The order is normally added to your account once the account is created. However, if the order does not appear in your account history, please contact us, and we can add it to your account at our end.

The customer support link can be found in the footer, visible on all pages:

https://eyesoremerch.com/contact-us/

We can also be reached by replying to the order confirmation email.

We hope this offers some clarity and context. Apologies for the inconvenience caused.

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

spot on…

Great service speedy delivery spot on price all around very happy

11 de março de 2025
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Paul! Great to hear that you were happy with the delivery speed and the product value. We really appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Amazing!!

Fast shipping and excellent customer service - very fast response! Will definitely buy again!

10 de abril de 2025
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Martin! We're really pleased to hear that you were happy with the customer service and delivery speed. We're grateful for your positive review, and hope to hear from you again soon!

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Great customer service, good quality

Ordered a shirt from here and realised I’d ordered the wrong design. I emailed them right away and they got back to me really quickly to alter my order to the correct item. They also noticed I had a different address in my email signature and emailed back to ensure it was correct.

Can’t fault them and would choose them above competitors as their quality is better and delivery better priced.

30 de abril de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Sean! It's great to hear that you were happy with the overall experience, especially the customer service, product quality and value. We really appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

A great experience all around

The price was good & my purchase shipped virtually immediately & I received it Quickly
( U.K. ➡️ Canada in two weeks is more than fair to me! )
I would definitely recommend!

Six Feet Under / Haunted LP

22 de abril de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Matt! It's great to hear that you were happy with the value, despatch and delivery speed. We really appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Classificada 2 em 5 estrelas

Can't check out

Seems like a really cool site but just doesn't work... keeps saying my card is declined even though I've tried 3 different cards that all have more than enough money and work on other sites. Even tried across 3 different devices and still won't let me order... they won't even let me give them my money! Contacted support but no response...

21 de abril de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Hi Raven,

Thank you for your review. We are very sorry to hear that.

It is highly unusual for the site to experience issues in accepting payments. We are grateful that you worked to rule out other issues by trying different cards and different devices. We cannot locate a record of a contact to our customer service team (it may have become lost in a spam folder, possibly), but please do not hesitate to try again and we will be happy to assist and investigate.

Apologies for the inconvenience caused.

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Very nice quality

18 de abril de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Vincent! It's great to hear that you were happy with the product quality. We appreciate your positive review, and hope to hear from you again.

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Lovely delivery

Lovely packaging! I loved the quality of the items as well.

28 de março de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thanks very much for the 5 star review! We are happy that you are happy with our products and service! We hope to hear from you again soon.

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Perfect

Smooth ordering and shipping, great quality item!

2 de março de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thanks very much for the 5 star review! We are happy that you are happy with our products and service! We hope to hear from you again soon.

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

Great quality t-shirt.

My son is made up it came in time for his holiday.
Great quality t-shirt.

14 de abril de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thanks very much for the 5 star review! We are happy that you are happy with our products and service! We hope to hear from you again soon.

Regards,
Eyesore Merch

Classificada 5 em 5 estrelas

I ordered Dreams on Toast by The…

I ordered Dreams on Toast by The Darkness,on orange vinyl.Great price,and mega quick delivery in bulletproof packaging.Would definitely recommend.

7 de abril de 2025
Opinião espontânea
logótipo da Eyesore Merch

Resposta da Eyesore Merch

Thank you Pete! Good to hear your order arrived quickly and you are happy with your purchase.
We appreciate your positive review, and look forward to hearing from you again.

Regards,
Eyesore Merch

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