Fabric Direct Opiniões 

150
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Absolutely delighted with the new curtains recently made for our newly decorated bedroom . Sample received very quickly . Staff vey helpful when ordering. Excellent finish on them and courteous ser... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fabulous quality curtains and excellent customer service. Ordered fabric samples, and got a follow up phone call to see if I needed anything further. Easy to order the curtains online. Excellent price... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Outstanding service. My material arrived very fast was well packaged and very good quality. I phoned the company before placing an order as I wanted to check delivery rates. The lady I spoke to was ex... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My interlined triple pleat curtains are truly beautiful, they arrived within the time frame specified. Wonderfully packaged This was my first order I normally use a local seamstress, but as Fabr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cortinas
  2. Loja de persianas
  3. Fornecedor e fabricante de cortinas
  4. Loja de estofos

Escrito pela empresa

We are a family run business that has been established over 30 years. With two shops located in the Midlands. We have recently took our business online to provide you with high quality curtain, upholstery, dress fabric and haberdashery.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

150 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(150)

13 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Fabric was advertised as light grey but…

Fabric was advertised as light grey but is actually blue.
I should have ordered a swatch but omitted to do so.
£28 wasted.

8 de abril de 2025
Opinião espontânea
logótipo da Fabric Direct

Resposta da Fabric Direct

Hi Maureen, thank you for your review. We are really sorry that you aren't happy with the colour of the material you received from ourselves. We haven't received any correspondence from you raising this issue. We always recommend purchasing samples first so you can check colour and quality before purchasing a larger amount. However we do always true to ensure our images and descriptions are as accurate as possible.

Classificada 5 em 5 estrelas

I was looking for curtain heading and…

I was looking for curtain heading and the lady I spoke to was extremely helpful and very pleasant. I ordered the curtain heading online and it was delivered by Royal Mail very quickly. Thank you so much for a very pleasant experience.

21 de março de 2025
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Resposta da Fabric Direct

Hi Sandra,

Thank you for your kind review, we really appreciate it!

Classificada 5 em 5 estrelas

Fabric Direct is a very recommendable…

Fabric Direct is a very recommendable company. They are professional and trustworthy. The choice of fabrics is very good. They provide good advice if you need one to make the right choice.

4 de abril de 2025
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Resposta da Fabric Direct

Hi Agata, thank you for your review! We are pleased you have been happy with our service provided.

Classificada 5 em 5 estrelas

Brilliant blackouts

I ordered a swatch of curtain fabric and it arrived promptly. Also included were samples of lining material and that was so helpful as I didn't realise that there were different types of blackout linings. My order of fabric arrived well packaged and on time. I am very pleased and will use this company again.

3 de abril de 2025
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Resposta da Fabric Direct

Hi thank you for your review. We are pleased you are happy with your order!

Classificada 5 em 5 estrelas

Great experience when dealing with a discontinued colour!

I emailed Fabric Direct for help finding a specific colour of faux leather on the website that I had ordered a swatch of the month prior. Unfortunately it had completely sold out, so I was offered samples of alternatives. Samples arrived the very next day, and I managed to order the fabric I needed almost straight away. Fantastic customer service with very prompt email responses, and very friendly and helpful staff. I look forward to receiving my order! :)

27 de março de 2025
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Resposta da Fabric Direct

Hi Lucy, thank you so much for your review. We are pleased we managed to find a suitable fabric for you.

Classificada 5 em 5 estrelas

Excellent customer service

Friendly and helpful. Excellent customer service and communication! Kate really nice to deal with!
Definitely my first port of call for fabric in the future.

7 de fevereiro de 2025
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Resposta da Fabric Direct

Hi Gianna, thank you so much for your review. We really appreciate it!

Classificada 5 em 5 estrelas

Turn around time.

Turn around time after ordering was quick and finished my project in no time. Thanks

7 de fevereiro de 2025
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Resposta da Fabric Direct

Hi Al, thank you for your review. We are pleased you received your order quickly. Take care

Classificada 5 em 5 estrelas

Brilliant, efficient service

Haven't made up the blinds yet so can't comment on how they look and last. But the Customer service was outstanding. Very efficient and the fabric was delivered so quickly. Thank you.

3 de fevereiro de 2025
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Resposta da Fabric Direct

Hi Judith, thank you so much for your kind review! We hope you love your new blind.

Classificada 5 em 5 estrelas

Perfect

Everything was easy to process and arrived quickly. Good quality fabric. I would use them again.

20 de janeiro de 2025
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Resposta da Fabric Direct

Thank you so much for your kind review. We really appreciate it!

Classificada 5 em 5 estrelas

Online order under £50

Online order under £50, not very high value but treated as a VIP. Very quick despatch. Excellently, protectively wrapped. Great company to deal with and would certainly purchase from fabric-direct.co.uk again.

13 de janeiro de 2025
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Resposta da Fabric Direct

Hello, thank you for your review! We value all of our customers. We are really pleased you had a great experience.

Classificada 5 em 5 estrelas

A wonderful experience time using fabric direct

My first time using fabric direct, last week I requested a sample of fabric, within a day it arrived.
I then ordered a metre of fabric which I received promptly too.
The service is amazing. I reeved emails telling me about my fabric status.
I will certainly recommend to my friends and sewing groups.

24 de janeiro de 2025
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Resposta da Fabric Direct

Hi Jane, thank you so much for your review. We are so pleased you are happy with your order.

Classificada 5 em 5 estrelas

Swatches arrived immediately- good…

Swatches arrived immediately- good size. Service was brilliant and the quality of the fabric first class.
And the personal note was a lovely touch.
Will certainly use this company again-

22 de janeiro de 2025
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Resposta da Fabric Direct

Hi Liz, thank you for your review. We are pleased you are happy with the service provided.

Classificada 5 em 5 estrelas

Great service all round

I ordered a swatch before buying the full amount of fabric, and it arrived in a few days. It was a decent size, which I was pleased about because it allowed me to easily imagine the completed seat cover. I thought the fabric price was excellent, considering the quality, and I ordered the full amount a week or so later. Delivery was quick and the fabric was double-wrapped for protection. Very impressed all round. My only (small) gripe would be that the fabric I bought ('Turquoise Plain Upholstery Fabric') had no origin listed - ie, cotton, polyester, linen, etc - so I've no idea what it's made of!

21 de janeiro de 2025
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Resposta da Fabric Direct

Hi Marion, thank you so much for your lovely review! We are pleased you are happy with the service. Some of our upholstery fabrics were purchased from a furnishings manufacturer that closed down. Sadly they did not provide the break down composition of each individual material, so we are unable to specify this. Which is reflected in the discounted pricing. Take care.

Classificada 2 em 5 estrelas

Samples are too small!

The samples sold by this company do not include the full pattern repeat, and hence in most of the samples I purchased they omitted some of the colours. This made them effectively useless and a complete waste of money. The company suggested buying a metre of fabric to get round this problem, which would have meant spending around £100 on four samples! Posting this so others are aware of the issue.

30 de novembro de 2024
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Resposta da Fabric Direct

Hi thank you for your review. We are really sorry that you aren't happy with our samples. They are pre cut by our suppliers and are sent as approximately A5 size. We can always try and send multiple samples of the same design to try and depict more of the design / colour. Many of our customers purchase a larger piece such as 1 metre and then use it for cushions afterwards.

Classificada 5 em 5 estrelas

Curtains made to measure online

I recently bought made to measure curtains on line. I don’t often do reviews but I am writing this because I am delighted!
The lady on the phone was very helpful, the curtains are well made, the pattern matching is perfect and they arrived promptly, in time for Christmas.
If they had stocked the material I want for my other room I would have used them again.
There was a nice friendly note from the seamstress too.
Well done everybody. Highly recommended!

20 de novembro de 2024
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Resposta da Fabric Direct

Hi Linda, thank you so much for your kind review. We have passed your feedback onto the work room and sales team. We are so pleased you like your new curtains.

Classificada 5 em 5 estrelas

Great service

I was initially really disappointed when my fabric arrived as the colour just wasn't right but after discussing this with Katie, it was all sorted. Lots more samples were sent to me to try before finally getting the colour right. My chosen fabric arrived the very next day. Thank you so much Katie for all your help.

15 de novembro de 2024
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Resposta da Fabric Direct

Hi Bridget, thank you so much for your lovely feedback. We are so pleased your order was sorted in the end!

Classificada 5 em 5 estrelas

Fantastic fabric shop

Treasure trove of a shop with very friendly staff, one in particular was Jenny so very knowledgeable with nothing too much trouble
As I’m not from this area I’ll certainly be ordering online or ordering by phone in future

20 de setembro de 2024
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Resposta da Fabric Direct

Hi Denise, thank you so much for your review. We will pass your kind feedback onto Jenny.

Classificada 5 em 5 estrelas

Fantastic!

Fantastic experience with Fabric Direct Online. There was a minor mix up with my order which was dealt with promptly and professionally. Jackie and Katie were so friendly and accommodating, doing everything they could to rectify the mistake. Excellent customer service and delighted with the quality of the fabric. Well done ladies. Brilliant service. Keep up the good work.

23 de agosto de 2024
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logótipo da Fabric Direct

Resposta da Fabric Direct

Hi Jane, thank you so much for your kind review. We really appreciate it and thank you for your understanding.

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