Product great, fast delivery though coming through customs from the UK to Germany (plus tax...). Only pity that one of the containers didn't support the shaking through transportation and the powder... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My first time using this company, very quick delivery, I had an issue with receiving unsealed mascara, the problem was resolved very quickly and a free collection arranged. The concealer I also ord... Ver mais
A empresa respondeu
Excellent service by this company, prompt delivery, emails letting me know what was going on and a great product. Very happy with my purchase.
Ordered some discontinued lipsticks and in less than a week they were delivered to me - carefully packaged too. Am well impressed with the ease of ordering and paying. I recommend this Company - bri... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Fabulous Looks is an online branded cosmetics eShop. It deal in all high street brands, source all items from 100% authentic suppliers and provide them to consumers on much lower price than high street. It makes sure while offering products on lower price, no compromise is made on high standard of customer service. It focusses on no hassle purchase for our customer. It believes in fair trade practice. Featured Brands we deal in Bourjois, L’Oréal, Maybelline, Revlon, Revolution, Sally Hansen, Rimmel, Max Factor, NYX, ESSIE, OPI, CND, Garnier, John Frieda, GOLDWELL, Molton Brown etc.. Shop with confidence its products are Brand new, Sealed and 100% Genuine.
Informações de contacto
87 Park Drive, , LE3 3FR , Leicester, Reino Unido
- 0044 7341226682
- Info@fabulouslooks.co.uk
- fabulouslooks.co.uk
4,5
Excelente
113 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Would 100% recommend this company. Great item and fast delivery 👌
8 de abril de 2026
Resposta da Fabulous Looks Uk Limited
Thank you so much for your fantastic 5-star review! ⭐️
We're really pleased to hear you were happy with the item and our fast delivery. Providing excellent customer service is something we take great pride in, so your recommendation truly means a lot to us.
We really appreciate your support and hope to serve you again soon. Thanks again! 👌😊
Thank you once again,will definitely…
Thank you once again,will definitely order again
16 de março de 2026
Resposta da Fabulous Looks Uk Limited
Thank you for the fantastic 5-star review! We're thrilled we could provide a product that wasn’t available elsewhere. Customer satisfaction is our priority, and we appreciate you choosing us.
Resposta da Fabulous Looks Uk Limited
Thank you for your positive feedback. We're delighted that you're pleased with the product . We look forward to serving you again!
Absolutely love the product
Absolutely love the product , arrived quite quickly
9 de fevereiro de 2026
Resposta da Fabulous Looks Uk Limited
Thank you for your positive feedback. We're delighted that you're pleased with the product and our delivery speed. We look forward to serving you again!
Item was advertised as "Shellac"
Item was advertised as "Shellac"
Item delivered was not "Shellac"
30 de janeiro de 2026
Resposta da Fabulous Looks Uk Limited
Dear John Swain,
Thank you for taking the time to share your feedback and for bringing this error in our product listing to our attention. We truly appreciate you pointing this out.
We have reviewed the issue and have now corrected the listing to ensure the information is accurate going forward. Your feedback has helped us improve, and we’re grateful for that.
If this error caused you any inconvenience or loss, or if you would like to return the item, please let us know. We will be more than happy to assist you and arrange a return or resolution at your convenience.
Thank you again for your understanding and for helping us improve our service. We value your feedback and hope to serve you better in the future.
Warm regards,
Excellent service by this company
Excellent service by this company, prompt delivery, emails letting me know what was going on and a great product. Very happy with my purchase.
16 de janeiro de 2026
First class service
Easy to purchase, delivery was excellent, packaging perfect ,prices superb ill be back very soon.
12 de janeiro de 2026
Resposta da Fabulous Looks Uk Limited
Thanks for the fantastic review. We’re really pleased you enjoyed the smooth purchase, fast delivery, and great prices. Your kind words mean a lot to us—can’t wait to serve you again soon.
Super fast service
Dispatched the same day I ordered and arrived the next day…fantastic service
29 de dezembro de 2025
Resposta da Fabulous Looks Uk Limited
Thank you for your kind words and 5-star review! We’re so happy you loved our service. We appreciate your support!
I love my order exultant service thank…
I love my order exultant service thank you so much
22 de dezembro de 2025
Resposta da Fabulous Looks Uk Limited
Thank you for your kind words and 5-star review! We’re so happy you loved your order and our service. We appreciate your support!
The correct product arrived quickly…
The correct product arrived quickly which sounds bare minimum but you'd be surprised how often I order one thing and something completely different comes or it takes weeks to arrive!
8 de dezembro de 2025
Resposta da Fabulous Looks Uk Limited
Thank you for the great review! We agree—it should be the bare minimum, but we’re happy to hear we got it right and got it to you quickly. We truly appreciate your support and hope to serve you again soon!
Didn't get my foundation and still…
Didn't get my foundation and still didn't received my refund.
17 de novembro de 2025
Resposta da Fabulous Looks Uk Limited
Thank you for your feedback. We’re sorry for the inconvenience caused during this busy period. Unfortunately, one of the two items in your order sold out sooner than expected, and we issued a full refund for that item as soon as possible. We appreciate your understanding and hope to have the opportunity to provide a better experience next time.
Resposta da Fabulous Looks Uk Limited
Thank you for your kind review! We’re glad you were pleased with your order and the quick delivery. We look forward to serving you again.
Resposta da Fabulous Looks Uk Limited
Thank you for your excellent review! We’re pleased to hear you found our pricing great and your delivery fast. We look forward to serving you again.
Resposta da Fabulous Looks Uk Limited
Thank you for your excellent review! We’re pleased to hear you found our pricing great and your delivery fast. We look forward to serving you again.
Arrived promptly
Arrived promptly, exactly what was ordered and recipient very pleased
Thank you
20 de outubro de 2025
Resposta da Fabulous Looks Uk Limited
Thank you for your excellent review! We’re pleased to hear you found our pricing great and your delivery fast. We look forward to serving you again.
Great communication
Had issues with the delivery so contacted fabulous looks and a replacement has been promised. Great customer service
13 de outubro de 2025
Resposta da Fabulous Looks Uk Limited
Thank you for reaching out, and I sincerely apologize for the inconvenience caused due to the delay in your parcel delivery and the lack of timely updates.
We completely understand how frustrating this must have been, especially when expectations are not met. We posted your parcel on time and entrusted it to our national courier partner, but unfortunately, the delivery did not go as scheduled. According to the latest tracking information, the parcel is showing ready for delivery.
While this is outside our direct control, we believe in taking full responsibility for our customers’ experience. As a gesture of goodwill, I would be happy to arrange a replacement item to be sent to you right away. Please let me know if you’d prefer to wait for the current parcel or proceed with the replacement.
Once again, I truly appreciate your patience and understanding, and we’re committed to making this right for you.
My order was exactly as advertised.
My order was exactly as advertised.
It was dispatched quickly. I have ordered so many mascaras that have not been the one advertised and have had to return them.
25 de setembro de 2025
Resposta da Fabulous Looks Uk Limited
Thank you so much for the 5-star review! We’re delighted to hear your order was exactly as advertised and dispatched quickly. We understand how frustrating inaccurate listings can be, so we truly appreciate you trusting us. Thanks again for your support!
Really pleased with the product.😊😊
26 de setembro de 2025
Resposta da Fabulous Looks Uk Limited
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you're really pleased with the product. It means a lot to us! If you ever need anything else or have any questions, don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.