FactoryDirectBlinds Opiniões 

7
•
TrustScore: 4 em 5

4,0

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Informações sobre a empresa

  1. Loja de cortinas e persianas
  2. também em
  3. Loja de cortinas
  4. Loja de persianas

Escrito pela empresa

Discover our high-quality custom window blinds, shades, and treatments at competitive prices. Shop great deals on custom top-of-the-line window coverings for your home, office, or commercial space at Factory Direct Blinds today!


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

7 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(7)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Surprisingly Excellent Quality

I am an old lady who has spent her entire life living with the old-fashioned green cloth blackout roller shades. So, when I needed replacements for the worn ones, I was a bit skeptical as to what the quality would be of vinyl 'economy' shades. I was impressed. These shades have a hefty weight and look absolutely great! The only things I didn't use were the enclosed brackets since the old [fashioned] ones that were already on the window were already on the window (no one likes change, plus I'm lazy). Great shades and great customer service!

21 de agosto de 2026
Opinião espontânea
logótipo da FactoryDirectBlinds

Resposta da FactoryDirectBlinds

Hi Linda, we are so glad you are happy with your purchase and our customer service. Thank you.

Your feedback on the naming of our vinyl blackout shades is very helpful. We agree they are great quality for the price point and we are now thinking about how best articulate that to our customers.

All the best and please let us know if we can ever be of further help!

The FactoryDirectBlinds Team

Classificada 5 em 5 estrelas

You even made Mom happy !

Thank you very much for the great service and excellent quality blinds.

As I think I mentioned in our early conversations we were also happy with the pricing as it was more reasonable than your competitors.

The products arrived with easy-to-understand directions, and my son had absolutely no issues installing them and complemented the quality.
Best of all they made Mom happy with each one being the right look and right colors matching her tastes !

Your teams' follow-up(s) allowed for us to ask the right last-minute questions we needed to ask to be sure we felt comfortable that we were ordering the right blind for each application.

Thank you very much - we will be buying all of our blinds and shades from Factory Direct Blinds !

31 de julho de 2026
Opinião espontânea
logótipo da FactoryDirectBlinds

Resposta da FactoryDirectBlinds

Jim, thank you so much for letting us know about your great experience with FactoryDirectBlinds. We take a lot of pride in both providing a fantastic quality product at a great price, and backing that up with the best customer experience in the industry.

Thanks again,
The FactoryDirectBlinds Team

Classificada 5 em 5 estrelas

We have ordered from factory direct…

We have ordered from factory direct blinds in the past and their product was great and affordable. We ordered again recently and a great experience again. One of the blinds came with a big scratch on it and after contacting them they immediately stood behind their product and are sending a new one. Fantastic customer service and product!!!

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with Factory Direct Blinds

My experience with Factory Direct Blinds on my first order was far from perfect to say the least. Once I expressed my disappointment with Kay in customer service, she took charge and worked for me with the company. I have placed another order. The only reason I came back as a customer was Kay. Excellent customer service!

10 de abril de 2026
Opinião espontânea
logótipo da FactoryDirectBlinds

Resposta da FactoryDirectBlinds

Hi Kenneth,

Thank you for sharing your experience. We sincerely apologize that the color on your first order didn’t meet your expectations, but we are thrilled to hear that Kay was able to step in and turn things around for you.

We are dedicated to building the best customer experience in the industry, and feedback like yours is essential to that mission.
We are glad you are pleased with the final outcome and appreciate you giving us another opportunity to earn your business.

We look forward to making your next order perfect from start to finish.

Best regards,
The Factory Direct Blinds Team

Classificada 5 em 5 estrelas

Perfect!

I purchased a total of five top down bottom up blinds from another company in all the same color over 11 years ago for my living room dining room area. Three of the blinds cover picture windows that are more than 5 feet wide and two of the blinds cover side windows on one of the picture windows that are about 24 inches wide. In the last couple of years, both of the smaller blinds sustained damage and the company I originally bought them from no longer carried the color of these five blinds. I was so disappointed because I hated the thought of having to replace all of them at a significant cost so that they would all match. I ordered color samples from Factory Direct Blinds and they had a color that looked to be a close match, so I ordered just the two small replacement blinds. Turns out they were exactly the same as the damaged blinds I was replacing, the color and even the hardware! This meant all I had to do was take down the old blinds and snap the new ones into place and they were a perfect match! Thank you Factory Direct Blinds!

2 de março de 2026
Opinião espontânea
logótipo da FactoryDirectBlinds

Resposta da FactoryDirectBlinds

Hi Katherine

Thank you for sharing your success story! We are thrilled that we could provide a perfect color and hardware match for your existing setup!

Finding the right fit for older treatments can be a challenge, so we're glad our window shades were able to snap right into place and provide a seamless look for your home. We truly appreciate your business and the time you took to highlight how well the color samples worked for you!

The Factory Direct Blinds Team

Classificada 5 em 5 estrelas

Professional

Professional, knowledgeable staff made the order a breeze, and installation was so simple. Great Experience, I'll do it again when I complete the second floor,
Save me lots of money, and it was fun!

15 de março de 2026
Opinião espontânea
logótipo da FactoryDirectBlinds

Resposta da FactoryDirectBlinds

Hi Russell,

Thank you for the 5-star review! We’re thrilled that our team made your blinds project easy, fun, and affordable.

It’s great to hear the installation was a breeze, and we’re excited to personally help you out once you’re ready to tackle the second floor!

The Factory Direct Blinds Team

Classificada 1 em 5 estrelas

Deceptive

I have ordered from this company once before and had issues with delivery. Unfortunately I gave them another chance because we added a window in the room and I wanted the same blind for the 2nd window. They ship from Mexico not Florida like their website says. So your package will say shipped but never updated. I have yet to receive the blind.

25 de março de 2026
Opinião espontânea
logótipo da FactoryDirectBlinds

Resposta da FactoryDirectBlinds

Hi Lisa,

Thank you for sharing your feedback. We're sorry for any confusion regarding your order, and would like to provide some clarity on the points you’ve raised.

Regarding our shipping location, our factory locations span the US, Mexico, and overseas to ensure we provide the best quality custom window coverings. While we are a US-based company, we don't state that all products ship from Florida, as our production location depends on the specific blind type ordered.

In terms of timing, because your blinds are custom-made to your exact specifications, they do take a bit longer than 'off-the-shelf' products. You placed your order on March 17th, and it is currently scheduled for delivery on April 1st. This is in line with the average production and shipping time we quote on our website.

Regarding your tracking: when items ship from our international facilities, sometimes there is a few-day gap where the status doesn't update while the package is in transit to the local hub. Once it clears, you should see it move very quickly.

We appreciate your repeat business and are confident you’ll love the second blind as much as the first once it arrives. If you have any further questions, please reach out to us directly at support@factorydirectblinds.com and we’d be happy to help.

The FactoryDirectBlinds Team

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