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At Factory Direct Shades, we believe custom window treatments should be beautiful, expertly crafted, and delivered without unnecessary delays or retail markups. For more than 40 years, our factory has been producing high-quality luxury window shades for homes, designers, and professionals who expect exceptional craftsmanship and reliable service. By working directly with the factory, our customers receive the same premium products from high-end residential projects—without the traditional showroom pricing.
10114 Deermont Trail, 75243, Dallas, Estados Unidos da América
4,0
8 opiniões
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My company was hired to install these shades and I got to work with the product first hand. I was very impressed with the quality of the shades and plan on getting some for my own home. I had a few questions and their customer service was top notch!
Resposta da Factorydirectshades
We’re sorry your experience fell short. We took your concerns seriously, worked with you to address them, and issued a full refund. We understand that doesn’t undo the frustration, and we appreciate the opportunity to make things right. We’ll use your feedback to improve.
The quality of the shade was excellent. The company was very responsive and helpful with all questions I had. Priced extremely reasonably.
We had a great experience picking the fabrics and ordering the shades. The product is amazing. We were able to get shades for all our windows. We got them with motors so they work via remote control. excellent product highly reccomended.
They work well for our kids bedrooms and look nice.
I had a great experience with Factory Direct Shades. Their team made the entire ordering process easy and helped me choose the right design by clearly explaining the differences between the various types of shades. Customer service was extremely helpful, and my shades arrived in about a week. The quality of both the roller shades and drapes is excellent, and they look beautiful in my home. I highly recommend Factory Direct Shades!
I had questions about their blackout and solar shades. They clearly explained the differences and guided me through the whole process. Fast turnaround and excellent quality at great prices —highly recommend.
I would give this place more than 5 stars if I could. Awesome people, and you can tell that quality is very important to them.
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