Professional, empathetic and knowledgeable. Was called out in the middle of the night and was able to solve the issue. Excellent service. Shout out to Kenny- thank you for your help.
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Leia as opiniões dos outros
Been with Hewers for a number of years under their failsafe plan.....receptionist girls and engineers you cannot really fault. Today though was an exception, Alan and Alfie visited to service my bo... Ver mais
Gren visited my property today to complete maintenance on my boiler. Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job... Ver mais
A empresa respondeu
Incredible job from Ryan gough, very kind, friendly and informative engineer, answered any question and was polite throughout ….. showed us how it all worked and made sure we was happy with everything... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Informações de contacto
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, Reino Unido
- 01452 525854
- suggestions@hewerfm.co.uk
- failsafeplan.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Colin baker
Colin baker - excellent service, thorough and reliable

Resposta da Hewer Facilities Management Ltd
Lovely people good workers.
Ryan Gough and David Wilkinson did a wonderful job putting in my new heating system. They were working at 29deg and then had to go in the loft. Which must have been like a oven 🤔. Yet they did the job and cleaned up after themselves.

Resposta da Hewer Facilities Management Ltd
Nicholas was a very pleasant man
Nicholas was a very pleasant man. Easy to chat to so communication was good. Did his job efficiently.

Resposta da Hewer Facilities Management Ltd
I want to thank the boiler engineer
I want to thank the boiler engineer. Who is a professional. And he had no problem with repair. Everything lasted briefly and efficiently. Thank you Tom D.
Ewa ( Bourton-on-the-Water)

Resposta da Hewer Facilities Management Ltd
Very kind engineer
Come on time, very kind and polite gentleman! Explains everything he’s doing and helped me understand the issues with my boiler :)
Reference for Darren - Ds02

Resposta da Hewer Facilities Management Ltd

Resposta da Hewer Facilities Management Ltd
Nicholas was very polite and friendly…
Nicholas was very polite and friendly he explained everything as he was doing it.

Resposta da Hewer Facilities Management Ltd
Friendly
Friendly, knew what he was doing, the engineer's name is Nicholas

Resposta da Hewer Facilities Management Ltd
Kind
Kind, prompt, way earlier than expected which is a first but avoided school run hrs, talked me through issues with cooker to an understanding manner (Colin Baker )

Resposta da Hewer Facilities Management Ltd
Nickolas did a great job again this…
Nickolas did a great job again this year. Professional and polite.
Talked through every step of the job.

Resposta da Hewer Facilities Management Ltd
Nicholas was great very professional…
Nicholas was great very professional very quick told me everything before he done it

Resposta da Hewer Facilities Management Ltd
Very polite and professional
Very polite and professional. Did our annual gas check in a timely manner and was overall a lovely guy.

Resposta da Hewer Facilities Management Ltd
Prompt, professional, expert, friendly
I was interested in the Failsafe Plan Option 6 which needed 2 surveys before they could sign me up. They were so helpful organising the surveys, and identified my boiler needed a little TLC. Andy and Devon were prompt, professional, expert, friendly and helped us understand what we needed and why. Really impressed and would highly recommend. Have signed up to Failsafe, Option 6 and really glad I got it sorted in the summer and not waited until the winter!

Resposta da Hewer Facilities Management Ltd
Stephen fenton came to service my…
Stephen fenton came to service my boiler , was amazing and fitted out new parts for me , very polite and helpful

Resposta da Hewer Facilities Management Ltd
Mr.Than Rana attended our property and…
Mr.Than Rana attended our property and conducted a marvellous job and repair. Very clean, dedicated and wealth of experience. Thank you Mr.T. Rana 🙏🏽

Resposta da Hewer Facilities Management Ltd
Excellent service thank you Jake…
Had a visit from Jake today to change our smoke detectors and he was so professional and quick

Resposta da Hewer Facilities Management Ltd
Hade a nice guy called Jake come today…
Hade a nice guy called Jake come today to fit my new smoke alarm/decldecford & as very polite friendly & tidy

Resposta da Hewer Facilities Management Ltd
Muhammed Rahim was excellent
Muhammed Rahim was excellent, thorough & professional.

Resposta da Hewer Facilities Management Ltd
Lee Sherriff and his partner chip were…
Lee Sherriff and his partner chip were absolutely fantastic. Very friendly and super helpful. Fixed the issue that has been going on for 2 years within an hour.
10/10 would recommend!

Resposta da Hewer Facilities Management Ltd
Great service
Hewer were very helpful and efficient arranging the annual service for our ASHP. Greg the service engineer could not have been more competent, efficient and knowledgeable in making sure that the heating system was working optimally. He very helpfully explained how parts of the system operated. We would be very glad to have him do our annual service again next year.

Resposta da Hewer Facilities Management Ltd
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