Yesterday was my first time actually buying from Fairyloot and it was a great and easy experience. Well, as easy as it could be to fight through the long queues and get my hands on The Knave and the M... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Matilda helped resolve my issue - and so quickly that I was still able to purchase the book I wanted during Early Access. I am so grateful, especially for her patience with me since it was 100% user... Ver mais
I love the customer service, they're so approachable and quick to help. I only wish FL incorporated a little more variety in the artists, a lot of the editions have similar look & feel.
Excellent customer service! I was trying to pre-order a book, it wasn’t working, and I was on the verge of panicking. Sent a message asking if the book was already sold out or if something was wrong.... Ver mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quantity over Quality is technically fair?
I feel like Fairyloot has spent so much energy in diversfiying the book selection (as in following trending genres like Romantasy), the quality of sprayed edges and book printing has gone down. It's been disappointing to receive books that are so visually cluttered that they don't make nice shelf trophies any more or they try too hard to pick the book that'll go viral instead of something aligned with BIPOC-diversity... I do love Fairyloot though and am thankful for their efforts to make more spaces for new subscribers, excellently kind customer service, and quick responses. They are fair and effective at high demand drops, even if I don't always get what I want from them. Truly appreciate the team at Fairyloot and know they're doing their best in an industry demanding more from special editions.
Had a problem with damaged end papers
Had a problem with damaged end papers. FairyLoot was super helpful and sent a new one out no problems!
The skip policy is very restricting
The skip policy is very restricting, which forces me to get many books I am not interested in order to not lose my subscription.
The Fairyloot special editions are…
The Fairyloot special editions are stunning and this year in particular have had some very popular book choices! I’ve always had my copies arrive in excellent condition, with reliable tracking information. Great early access as a subscriber for exclusive editions too.
Great service
I've been a customer with Fairyloot for over 5 years and can say that i have never been disappointed with the quality of every product I've received. I absolutely love each book. Even when I've needed to contact customer service, they've resolved the few issues promptly.
I've recommended Fairyloot to friends as well and all have been very happy with their service.
Great company
Great special edition book company. While it can sometimes be hard to secure a preorder, they always send a gorgeous book. And if it’s damaged in any way, they replace it.
Great fantasy book subscription
I've been a fairyloot subscriber since late 2022. I have the adult, ya book only and romantasy sub. Overall I really like the designs and customisations. I have asked for a new book twice because of damages from the printer and promptly received replacements.
Love the early access for special editions.
Shipping is 95% of the time within the month of the subscription (so march book will arrive late march). Very happy customer here!
Very professional customer service
Very professional customer service as well as beautiful and quality driven special editions books. I recommend them constantly to friends.
Beautiful books, but I wouldn’t read them
Books in the subscription aren’t as good as they used to be. I don’t feel like value for money is there. However the books are gorgeous and they do look great on my bookshelf
Nice Book boxes
Nice products, most of the time it’s well protected (but not always… some of my books came damaged). Like the work with artists !
It can be a little expensive for a lot of people, and when you’re not in UK it’s worst. But we can’t denied the good work behind the production. Also the team is always there if you need something. That’s great !
Thank youuuuu
Awesome
I have had the adult book-only subscription for more than 2 years now. The support is always helpful and solves problems quickly.
Great
Great, love the books and customer service is always helpful
Bookworms unite!!
Fairyloot never fail when it comes to their products and service. They are attentive and prompt when answering emails, their communication is 5 stars in itself.
Their book boxes are stupendous, stunning and of the highest quality. I wouldn't look anywhere else for special editions of my favourite books. The goodies that come along with the book are useful and again amazing quality.
Would highly recommend!!
If you love beautiful books Fairyloot…
If you love beautiful books Fairyloot is the place to go. Stunning artwork, brilliant titles and great service. I subscribe to three book services and by far Fairyloot produce the best quality books.
Awesome
I've been subscribed a while. I have always had a very good experience and when I had problems they solved it very quickly
i love getting fairyloot boxes
i love getting fairyloot boxes: it's like Christmas every month!! the books are stunning and i love finding new authors i would maybe not pick up otherwise
Excellent books and great content
I love how carefully they curate each book and each box. Throughout the years they’ve evolved so much and I am astonished each month by them. They are constantly improving and they always look out to their audience for their opinion. For the subscription box they use quality products and useful ones, so they don’t just get put on a shelf and be forgotten about. I absolutely love FairyLoot!
Actually Amazing
Gorgeous books and actually amazing customer service. Every issue I’ve ever had has been sorted brilliantly. The only downside is it can take a while for someone to respond to emails. But once they do the issues are sorted very quickly
Beautiful books
Been a member for a while. Books are gorgeous.
Best books ever
Im absolutely loving the books selections and all of the little bookish items the book art and edges are gorgeous and love what you do with the dust jackets and cover art
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








