FairyLoot Opiniões 447

I've always had a great experience with the Fairyloot customer service team. I've used this company for years to buy beautiful books and I honestly think they are the best quality special edition books you can buy.

Fairyloot has beautiful books and I was very impressed with their customer service. They were quick to reply and resolve my problem. Special thank you to Iris for being so kind and helpful.

I had an issue with my subscription and they were quick to help me resolve it. Very communicative and polite. 10/10

Received a damaged book and they rearranged a replacement straight away. This is the first time I’ve had a damaged book from Fairyloot so I was a little bit nervous but they were so quick and helpful

Amazing customer service and I love all the special editions subscriptions are worth it in my opinion

It was great! Thank you for your help, love you guys! Have a nice day

Books are beautiful, customer service is fantastic! Exceptional value for money.

Every single time I have had to contact customer service for one or other reason I have always been helped really quickly. Everyone is so kind and friendly. Thank you

I received a damaged book and reached out to customer service, who responded immediately by mailing me a new, unblemished copy.

I have ordered many, many books from Fairyloot over the years and this is the first time I’ve experienced an issue with shipping. Grateful for the prompt response and resolution.

Could not have been happier with my experience!

I had an issue with my order and it was immediately fixed with no issues. 10/10 customer service and a 10/10 beautiful book!!

Fairyloot is an absolutely amazing company! I’ve always had a good experience with them and have been a subscriber for 3 years. I had ordered a book and it never arrived to me but tracking said it was delivered, I contacted customer support and talked with a lovely representative whom helped me get a replacement. This was so amazing of them, especially because the lost book was no fault of theirs but instead my local delivery. Absolutely amazing company that I will stand by until the end. 🫡 Thank you Fairyloot!!

Lovely customer service, quick and helpful responses!

I have been a subscriber for years now and have always been happy with Fairyloot. Even when I had issues, the customer support has always been helpful and accommodating! The prices for the books are good and affordable for what they are! I doubt I will ever cancel the subscription or leave this company, as this is the only bookish shop I regularly buy something from. Everything has a lovely and nice quality, the designs are magical and every single person in the customer service is a joy to talk to, very lovely people. Even if there are sometimes books I do not support, I simply skip them, but those cases are very rare. In comparison tk the books I adore, those are far more many. I am more than happy and want to thank the whole company! ♡

Responded quickly and offered a great solution!

Ivy is so prompt and friendly. Fairyloot has the BEST customer service! I have had to cancel some other subscription boxes due to the customer service being so difficult. I have always had such fantastic experiences with Fairyloots team.

I have a book subscription from fairyloot and I love the copies I get. Yesterday was the first time I had to contact fairyloot because a book was damaged and within 24 hours I’ve got a respond that a replacement copy is on its way!
Thanks for helping me out Kiran!

The Fairyloot team are some of the nicest people I’ve interacted with. They’re always prompt in their responses and very accommodating!