If in UK avoid. Return procedure after preparing sample is complex and seems expensive. Furthermore, on requesting some information about another matter the response from FTDNA was very late and not... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I placed my order on August 26, 2026, and I am very disappointed with the delay. Confirmation Number: 9913f01c Kit Number: IN158049 Tests ordered: Family Finder and Big Y-700 Your confirma... Ver mais
RAW data transfer never processed 3-4 months on, poor communication, never a response to queries. The one reply i did have said it would be live soon and that was 6 weeks ago. Beyond a joke when they... Ver mais
Et av de få virkelig seriøse DNA-firmaene. De tilbyr mange ulike tester i ulike grader og har god kunderådgivning. De tilbyr f.eks. Y-DNA og mtDNA, som de andre store ikke gjør. Jeg har brukt de siden... Ver mais
Informações sobre a empresa
Escrito pela empresa
FamilyTreeDNA is a pioneer and leader in the field of genetic genealogy, empowering individuals to explore their roots and connect with relatives through advanced DNA testing. Founded in 2000, we were the first company to offer direct-to-consumer DNA tests for ancestry and continue to lead the industry with our cutting-edge Y-DNA, mtDNA, and autosomal testing. With a global database of millions of testers, FamilyTreeDNA helps customers break through genealogical brick walls, discover their heritage, and uncover connections across generations. Our mission is to make the journey of discovery accessible to everyone — from casual family historians to professional genealogists. Trusted by researchers, family historians, and curious minds alike, FamilyTreeDNA offers unmatched accuracy, privacy protection, and customer support. Join our community and say goodbye to brick walls.
Informações de contacto
1445 North Loop W Ste 820, 77008, Houston, Estados Unidos da América
- +1-713-868-1438
- familytreedna.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great tool for African American research.
Had my son test, his father is African American and wanted to see what we could find out about his paternal line, since their family name could be anything due to slavery. We wanted to know if his matches would lead to if, or, where his direct paternal line came from. Would it be African? Would it be European? Either way, would it give clues to where his people were pre-1865?
We had great results. He tested at 111 markers and initially, none of his matches had tested above 67. He had 4 or 5 matches at a distance of 2 steps. I reached out and heard back from two of them. Both shared as much info as possible, one upgraded to 111. When they still matched at 2 steps, both upgraded to the full Y and remained just as close. I can now trace my son's paternal line to England, ealy 1600's, to America 1650's, to North Carolina where his 5×great grandfather was born to a white man and an enslaved woman, brought to Mississippi, where he served in the Civil War before gaining his freedom and down to the present time. It has been a challenging but wonderful and rewarding journey.
I've also tested my own brother and we have almost no matches. I am patient and figure it just takes time for the right match to test.
I highly encourage those thinking of testing to go for it and just learn all you can so it isn't so frustrating.
High Quality YDNA Testing
The only game in town for high quality YDNA and mtDNA tests. I think many of the poor reviews here reflect a misunderstanding of what these tests are for and what one can learn from them.
I have been with them since Mar 2003
I have been with them since Mar 2003! They have way out-performed all DNA tests I have purchased and I have spent thousands of US dollars!
Good choice for DNA testing
The tests are great and are a real help to someone who's looking to get deeper into their family history.
FTDNA is the best company to test with.
I've tested myself with Full mito, autosomal, and BigY-700. I also administer the accounts for numerous friends and family, and I'm Co-admin of one surname project and Admin of another project. Understanding DNA as it relates to your Genealogy and ancestors depends on you learning all you can about how it works. It doesn't give you all the answers you may want answered. Put in the time to understand it and most of your questions will be answered. FTDNA is the most comprehensive testing company. They are the best.
A niche DNA testing company
A niche DNA testing company, the only one that both tests many markers and has matches. Their “Discover” feature predicts the year of birth of a common ancestor, which prediction landed as close as two years away from the actual. But I am most impressed by the potential of their tree of humankind.
Ftdna is very useful
I have used FTDNA for 20 years and made many genealogical discoveries
I also was able to work with others in great ways
They have great science and a large data base and useful tools.
DNA (Not 1.01)
It takes time to understand this scientific site. A mentor should be available for newbies.
I've been a Family Tree DNA customer since 2006
I've been a Family Tree DNA customer since the spring of 2006. I am more than satisfied with Family Tree DNA. The results are very accurate, and their customer service is great. I have learned a tremendous amount about my ancestry and my own genetic make-up via Family Tree DNA. They are the gold standard in DNA testing. Testing with Family Tree DNA is one of the smartest things I've ever done. I highly recommend Family Tree DNA.
Been using this company as my go to for…
Been using this company as my go to for DNA testing for nearly 10 years. By far the best. Excellent customer service.
I've administered a surname project…
I've administered a surname project with them since 2003. Can't speak highly enough about them. They've done more for genetic genealogy than all the other testing companies combined.
Family Tree DNA is excellent …
Family Tree DNA is a very good company for genealogical DNA testing. They are the main source for Y-DNA testing and the BigY 700 test is a key tool for exploring your patrilineal line.
Great customer service and innovative…
Great customer service and innovative features, especially for the Y-DNA products.
Powerful tools
The only site that offers Y-DNA and mtDNA testing, which are not only important for research but also for finding family. It might be a bit more expensive than people are used to but the benefits are worthit. I got a cousin to test because a 2x great grandfather was a mystery. That's when we found out he was not genetically the son of his father. Powerful stuff.
But their "regular" DNA testing, called FamilyFinder, is easy to use and incldues many powerful features.
Great resource…
Family tree DNA is the best place to deal with Ydna or mitochondrial dna issues. Their database is by far the largest. Once you take the time to understand what the tests can and can't do and how to use their system.There's a great deal to be discovered.
Great service
I’ve been a customer for years. Most recently I upgraded to the Big Y 700 test and have enjoyed my results tremendously. It wasn’t easy at first to understand my results, but their website along with its features and with time has increased my understanding of the results and I couldn’t be happier.
Great Testing Options and Exceptional Customer Service
FTDNA offers the most options for dna testing with autosomal, Y and Mt DNA testing. I am the Admin for several Y surname groups on FTDNA and I appreciate their stellar customer service. Anyone interested in their family history should consider one or more of their dna tests. I highly recommend them.
The BigY 700 is the most advanced YDNA…
The BigY 700 is the most advanced YDNA test for tracing male ancestors from Ancient Times to your birth. Fantastic migration maps showing your male ancestors crossing Europe.
They are the goto for YDNA and MtDNA
They are the goto for YDNA and MtDNA. Agree with others that the bad reviews reflect more of a knowledge deficit than anything else. Many of the bad reviews are just factually incorrect. The tests can be pricey (that's because of what it takes to run them and it's not unreasonable), but there is no subscription after purchasing a test. We aren't always going to get the ethnicity results we want to get out luck out by getting the match to the one person we need to break through a brickwall. It takes work and patience which the other recorders don't seem to understand or have.
The Big Y test helped determine my most…
The Big Y test helped determine my most recent haplogroup and I have been able to confirm suspected paternal ancestry due to the results. Very helpful site.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








