Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This company really takes care of their customer base. I had delivery issues that were solely the fault of the parcel service. Not only did Fancii take care of the lost items, but they also provided q... Ver mais

Classificada 5 em 5 estrelas

I own both the Abigail Travel Mirror and the Taylor Compact Mirror. Both products are very well built and the lighting is great. It can be dimmed but I like that it gets bright enough to use in most a... Ver mais

Classificada 5 em 5 estrelas

I ordered a beautiful mirror for my mom and wanted to choose a different color for the compact. Faye in customer service was of tremendous help in changing my order, prior to it being shipped out.... Ver mais

Classificada 4 em 5 estrelas

While their order status emails aren't exactly helpful, i.e. order split in two showed my order was completed with no other remaining shipments after the first part was delivered, their customer suppo... Ver mais

Informações sobre a empresa

  1. Centro de bem-estar
  2. Farmácia

Informação fornecida por diversas fontes externas

We believe in high quality, affordable beauty products that make you look and feel your very best.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

137 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Purchased for my mom

Purchased for my mom, she loves it!
She had a power outage and the light would not come on. Emailed support and they gave a couple suggestions for her to try and it solved the problem, the little power button on the back needed a reset. Her eyes didn’t see the button.

16 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service is incredible

Customer service is incredible! They responded quickly and found the best resolution. CS Agent Angelica was professional and efficient at resolving my issue. When you make me feel like a valued customer, I’m yours for life.
Thank you Fancii!

11 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love this brand and I also love the…

Love this brand and I also love the great customer service.
I would love to get the Madeline Mirror.

I do have several products from this brand and love all.

Keep up the great work and creative ideas.

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This sounds silly but I could open the…

This sounds silly but I could not open the compact when it arrived. I reached out Fancii and they were very responsive and helpful ! LOL, I was trying to open it from the wrong side.
Nice design and the both the magnification and lighting option are terrific.

9 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Title - Thankful

My experience with fancii was excellent. The lady Faye that looked after me was a pleasure to chat with. She was very friendly and polite. She didn’t rush, she took her time and answered my questions. I like to say Thank you to Faye for her service.

9 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love this brand

I am so impressed with Fancii! The quality and design of their beauty tools are amazing. Everything feels thoughtfully made... from the packaging to the actual product. I especially love their mirrors. Best lighting ever. I can’t imagine going back to my old Amazon mirror. Highly recommend!

14 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Impossible to get a refund

Bought a make-up mirror for my daughter. Worked 3 days and then died. Tried 3x to get through to them for a refund or exchange - they never got back to me. Never buy from businesses without a phone number contact.

2 de janeiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Common Charging Issue

My initial lighted mirror stopped charging within a year of purchase (within warranty). Customer service was responsive and provided a replacement with no warranty included. The replacement stopped charging within a year, as well.

1 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

I bought a mirror from Fancii back in February, via Amazon. I have had a few issues with the mirror charging, I have tried numerous fixes but not have worked adequately, so I decided to contact the company I'd indirectly purchased from. I didn't hold out much hope I'll be honest. How wrong could I have been?? Exceptionally speedy response time (I'm talking minutes) and the issue entirely resolved in way less than ten minutes from raising the complaint to resolution. Impressive by any standards. Angelica, you are a credit to Fancii...

29 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The best customer service ever

The best customer service ever, had a problem with a mirror the whole issue was sorted from my first email to completion within 5 minutes .. loved the product and amazing customer service 5*****

25 de janeiro de 2022
Opinião espontânea

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