Fantasyfragrancecompany Opiniões 

32
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Zero communication to emails asking about order. To get information you are asked to download a shopping app that doesn't track your order unless ordering from them. Better off looking elsewhere.

Classificada 5 em 5 estrelas

Dan responded to my concern extremely promptly and with a lot of empathy . Explained more than he needed to in order to put my mind at ease and earned a life long customer to his and his wife’s shop.... Ver mais

Classificada 1 em 5 estrelas

Ordered 4 bottles. Two were correct and two were completely wrong, not what I ordered. It wasn’t that I didn’t like them, they were just not what I ordered. They wanted me to pay to return them, for... Ver mais

Classificada 5 em 5 estrelas

Excellent product even better customer service. Ordered a diffuser and sole souring scents for a Mother’s Day present. I didn’t notice the shipping options so called at 7:30 in the morning about an ET... Ver mais

3,5

Aceitável

TrustScore: 3.5 em 5

32 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as opiniões

(32)

12 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Zero communication to emails asking…

Zero communication to emails asking about order. To get information you are asked to download a shopping app that doesn't track your order unless ordering from them. Better off looking elsewhere.

29 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Refused to refund returned merch

Ordered 4 bottles. Two were correct and two were completely wrong, not what I ordered. It wasn’t that I didn’t like them, they were just not what I ordered. They wanted me to pay to return them, for their mistake. They eventually sent a prepaid label and I returned the bottles. They never refunded my $50. Do yourself a favor and order from a company that has some integrity.

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I acceditally ordered the mismatch…

I acceditally ordered the mismatch refills and defuser. I contacted zhe company via email and got same day response even though it was Sunday. I was able to work out the correction and upgraded my order at the suggestions. So glad I did. Super happy and smells amazing. The down side is it caused me to schdule my disney vacation. LOL. Like I really needed a reason.

20 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wholesome Business

Dan responded to my concern extremely promptly and with a lot of empathy . Explained more than he needed to in order to put my mind at ease and earned a life long customer to his and his wife’s shop. I would highly recommend supporting them instead of big companies because of the respectful, informative and caring approach they have towards you as a consumer. He didn’t try to sell me anything or be pushy, instead he educated me and informed me on the what and why of everything they have in store. I respect it and will be buying from them again and again.

30 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I don't know where to start

I don't know where to start. I think the review will be about the company's products instead of one scent. I've tried three different companies. Others have very faint scents. Foe me I like the defuser oils. Ive tried three so far. Pirates Plunder, Breher Mountain, and Foolish Mortal. I love them all! Like talk about bringing you into the parks. The memories it brings back. Today I got two more in the mail. Oh yeah, talk about fast shipping. I finally got Pirates H2O, and Main Street. I have Main Street going in two defusers now and OH MY GOD!!!!! It it the most magical smell. Like it touches your soul in a way only Disney could. Now I cant say what part of main street it reminds me of but for sure it bring me right to my favorite place in the world. I cant begin to thank the makers of this product and for sure this is the best quality you can buy... I am 100% committed to buying from this company. I pronounce won't be disappointed. I only wish I could try all of their products.

3 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Scents

Amazing products! Fast shipping! Even reasonable prices! This was my original review. I was trying to keep my review simple but it comes off sounding hollow.
Here's what I should have said:
I was specifically looking for the smells similar to soarin' and flight of passage and I found them here. I've looked in a lot of places and this is definitely the best. Everything I said in the beginning is true but I don't mind elaborating. Support small business and enjoy the smell of your house lol

18 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great fragrances

I received my fragrances (Avatar's flight, in spray and oil form) and they were very close to what I wanted.

12 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I was so excited to get the car scents…

I was so excited to get the car scents and had on my gift list. My mom got them and I thought the package smelled amazing. Added the scent stick to the car diffuser and could hardly smell anything. Didn’t matter if air or heat or nothing coming from the vent, I barely smelled anything a couple of times and that was it. Definitely not worth the price.

2 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great products and customer service

This shop is amazing! So nice they reached out to me when my order was wrong. They answered all my questions helped edit my order and everything smells amazing! So happy with my fragrances!

2 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

customer service just does reply

customer service just does reply. Placed an order on December 15 still no information on product. Faster part is when they take you money,. i would not recommend this company.

15 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible experience with this company

Terrible experience with this company. I bought a diffuser, but was disappointed with the quality. I was in contact with the company, received a label and returned the product 4 days after receiving it. The company received the product, however, never refunded my money. I sent them multiple emails and have called them. I do not recommend buying from this company!!!!

30 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Commande le 30 septembre de plusieurs…

Commande le 30 septembre de plusieurs flacons de parfum. On me signale une date indicative au 8 octobre pour la réception. Aujourd'hui 26 octobre je n'ai toujours rien reçu et malgré plusieurs formulaires de contact envoyé je n'ai aucune réponse de la part du vendeur. Ce sont des voleurs !

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wow amazing company

I love everything products i have got. The company website is amazing an user friendly. I wish them growth in expanding the company. Thank you for your hard work.

14 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Where do I begin - amazing!

Where do I begin! From the customer service to the products. All. Amazing!! I purchased my first smart car diffuser this summer and have since ordered 5 more for gifts. The scents are so spot on and remind us so much of Disney! It’s incredible how they’ve mastered the scents!!

4 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome company - excellent service and prompt delivery!!

Awesome service and prompt delivery! I called the company about a question and the owner of the company answered my call even while he was on a family vacation in Disney!!
I purchased the Castle Wall Diffuser and 4 different scents for my granddaughters birthday and I can’t wait to give them to her. Her family has vacationed at Disney since she was little. I can smell the scents through the boxes and they smell wonderful. Awesome company!!

1 de setembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Awful customer service

The shipping is slow and i wrote an email to inquire about the shipping as soon as i wrote email to get my miney back a shipping label was printed that day and answered email a week lter phone number doesnt work to get in-touch with them and when i finally got response about shipping and wanting my money they told me i could send back when i received order followed up with that and never heard back. So i had to keep product and to top it off after putting in car you can even smell it after putting in that vent clip they call a diffuser over prices junk oh thye do smell good coming right out of pack after that and putting in diffuser cant smell and just junk.Dont buy and awful customer service will never ever order again .

29 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered from them back in May

I ordered from them back in May, and they accidentally sent me the wrong order and sent me a shipping label for me to return. I did. No big deal, it happens. What has me frustrated is that I have asked for my order that I purchased, they keep telling me they are going to send it, I've asked for a tracking number, and now have not gotten a response back from them since July. I have recently asked for my money back because they obviously aren't sending my order. I think them I have given more than enough chances. It's really too bad, I was looking forward to my order.

10 de maio de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Smells good......but doesn't work so good

Even though the smell of the items that you receive are good, the wall plug does not have any settings and the diffusers only last a few days not 2 to 3 weeks as stated. They claim the size of the room has something to do with it, but I have used others that do not evaporate that fast. The car clip is nice and if you smell the stick that is inserted it does smell good, but it does not send any scent into the car.

21 de julho de 2025
Opinião espontânea

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