Fascinating DiamondsOpiniões 

115
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Beware: They sent me an inferior diamond than what I ordered I ordered a specific lab-grown diamond with its IGI certificate number (LG727572151, 3.30 ct, oval cut, color E). They sent... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Raj was super helpful. I was worried about shipping my family's diamond to him to be mounted but he reassured that all would be well. He let me know as soon as it had been delivered to ease my mind. H... Ver mais

Classificada 5 em 5 estrelas

Great customer service, worked with us every step of the way. Roger was patient and very accommodating through whole process, sometimes taking 3-4 calls a day from us and often answering the same que... Ver mais

Classificada 5 em 5 estrelas

I am thankful, amazed & very impressed with the awesome customer service & high quality jewelry of fascinating diamonds. I will certainly be talking about them with high praise! Thank you for putting... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Sobre Fascinating Diamonds

Escrito pela empresa

Custom Jewelry Design

Escrito pela empresa

We provide a modern online platform that allows you to create personalized jewelry pieces tailored to your preferences
Lifetime Warranty
We stand by the quality of our products with a lifetime warranty, ensuring long-term care for your jewelry.
30-Day Return Policy
For customer satisfaction, we offer a 30-day return policy, allowing you to return or exchange or return the items within this period for a full refund

Lifetime Warranty

Fascinating Diamonds® commits to be the jeweler for life, forever taking care of your treasured diamond jewelry.

1.Checking the ring for loose stones and tightening them. 2. Ring cleaning polishing and Rhodium Re-dipping. 3. Replacing the missing tiny side stones which are pave or micro pave set.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(115)

26 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I ordered this item Oct 8th

I ordered this item Oct 8th. I'd gotten no information about its shipping. I asked them when it would be shipped. They said Oct 16th. It's Oct 21st and I got the shipping confirmation. This does not feel like a professional organization. I'll be interested to see if it shows up. I would appreciate a significant discount.

21 de outubro de 2025
Classificada 5 em 5 estrelas

Beautiful jewelry at a great price

Beautiful jewelry at a great price. I got my wife the engagement ring then years later got the matching band. Customer service was extremely fast responding to my question and I am very happy about my order. I can’t say enough great things about FD. THANK YOU!

22 de julho de 2025
Classificada 5 em 5 estrelas

Great experience!

The customer service was great and all questions were answered timely and respectfully. We had zero issues during the entire process and even added extra by sending in the stone to have it set for a small fee.

28 de maio de 2025
Classificada 5 em 5 estrelas

My ring is absolutely stunning & more…

I left the wrong review. This is the second ring I'm purchasing from Fascinating Diamonds because my 1st purchase went above and beyond expectations. And because customer service was wonderful. I will comment about this ring once I receive it. So far 5 stars in my book.

6 de abril de 2025
logótipo da Fascinating Diamonds

Resposta da Fascinating Diamonds

Thank you so much for the feedback. We appreciate it.

Classificada 5 em 5 estrelas

Beatiful Jewelry

I wanted a special piece of jewelry to mark an even more special birthday. I had a custom necklace made and was somewhat nervous about communicating my ideas to an out of state business. I found Raj to be extremely helpful and made suggestions as to diamond grade for the necklace. I found a setting that I liked on their website and he created it. I knew they must be busy in advance of Valentine's day, but I found customer service to be excellent during the entire process. The diamonds are GIA certified. You can't get better than that.

29 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful

The diamond necklace I ordered for my wife was shipped quickly and as promised a brilliant, flawless diamond. An excellent value for a beautiful accent!

28 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Fascinating diamonds company Ridiculous behavior.

Fascinating diamonds company behaving really unprofessionally. They Hired me for a Social media marketing position. they used my marketing knowledge and after 6 to 7 days they send me one email in that this position is on hold. Ritu Shah Ma'am why did you hired me?  after some time if you don't want to keep? You just wasted my valuable time.

from the first day of my joining, I was noticing the Ritu Shah ma'am was not responding properly. 

Mamta(HR) is not picking my call. It's ridiculous behavior of your company. you just taking advantage of the covid19 situation and using expert people's knowledge for your brand.

I was not expecting a fascinating diamond company to behave like this ridiculously to employees.

11 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

2ND REVIEW AFTER UPGRADING

This will be my second review of fascinating diamonds. I did quite a lot of research on diamonds and stores to purchase from. AGS and GIA certified are the only two to really trust . Like I posted on Google not too many on line places can you call and get personal service for a picky lady. I initially found on eBay. I upgraded with no extra charge the Centerstone for the engagement ring. She is absolutely in love with it and I also purchased one band which they soldered together and everything was delivered faster than expected. The ring is even shinier than the picture does it justice. I chose to upgrade to a .6 carat asscher cut IF quality E color Centerstone from a .33 carat VVSI quality D color princess cut. On my first purchase I was obviously a little hesitant to make such a large purchase online but after the phone call and talking with Raj it put my fears at ease and I went ahead and purchased the engagement ring after reading their policies on upgrading and lifetime warranties. After the ring came I regretted not making a larger purchase in the first place and having to send the ring back to them to upgrade so trust me when I say no one will have any issues making any purchase from them if you feel like I did and want to talk with someone all you got to do is give them a call and they are nice, courteous, and very professional. The service is great and I cannot say enough good things about them I will always purchase everything from this store if they have the style that I like it's a guarantee they will always have my business

This review is...

8 de abril de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Very very happy with the ring

Very very happy with the ring. Very fast delivery and great communication when they had a stock issue. Refund for the difference quickly issued without issue. Thank you Roger for always answering my questions!

7 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service and product!

Roger was extremely helpful and patient as I had to make two changes to my order. He helped me ensure I received a quality product and even offered to get it overnight, just in time for my wedding. The package came in a discrete FedExbox and in a super cool ring box with an led and the GIA certification. The pricing was great and I would highly recommend Fascinating Diamonds to anyone looking to purchase their next piece of jewellery soon. Customer service is outstanding as is their products. Thank you for an excellent experience!!!

29 de abril de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic product!

Fantastic product, and a lovely ring! I asked for sapphire center-stone rather than diamond, and was not disappointed by the cut or quality. The band is fantastic, the accent stones look nice as well. All in all good to go. Mr. Roger was incredibly helpful and up front. I would recommend this site to anyone.

28 de abril de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Great products

Great products, good service. Group was willing to answer my questions and was very supportive using the chat feature.

I love the little light in the box...
Carol from PA

26 de abril de 2017
Opinião espontânea

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