I sent the fascintaor I brought back well within the return policy time and sent it via signed postage. I sent several emails asking about my refund as there is no telephone contact for them and it w... Ver mais
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After being let down by another supplier...they went out of way to help with last minute order. Sent pics of colours to match they chatted on WhatsApp and as promised all arrived next day. Encouraged... Ver mais
Difficult to match pink of my outfit but this clutch bag in "Parfait" was spot on! I'd seen it in a hat hire shop but ot was more cost effective to buy it online. Ordering was straightforward, bag ar... Ver mais
Outstanding value for money. Gloves are a perfect length for my vintage wedding look, great quality (they feel like they should be more expensive) and a beautiful ivory colour. Shipped quickly and wel... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Fascinators 4 Weddings for a wide selection of Fascinators and matching accessories.
Informações de contacto
Reino Unido
- fascinators4weddings.co.uk
4,2
Bom
524 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I sent the fascintaor I brought back…
I sent the fascintaor I brought back well within the return policy time and sent it via signed postage. I sent several emails asking about my refund as there is no telephone contact for them and it wasn’t until several weeks later that I got a response from someone called Daniel stating exactly as he did on another customers feedback that the item smelt of perfume and therefore wasn’t in its original condition. I had proof that this wasn’t the hat I decided to wear for my daughters wedding and it was sent back a week after purchasing with all labels still attached DO NOT BUY FROM
THIS COMPANY THEY ARE SCAMMERS.
14 de julho de 2026
Opinião espontânea
Daniel please can you remove…
Daniel please can you remove your statement about me when you replied to “Pinkney” saying the fascinator was returned “in a used condition- and we’re not a free hire service”?
The fascinator WAS NOT used and of course you are not a free hire service.
I notice that your replies to one star reviews really do not demonstrate a company who respects their customers.
Surely we have a right to try on an item and if necessary return it if it is not suitable without being accused of returning it in a used condition?
After all you are an online company…
Edit:
No Daniel I will not remove any of my reviews as requested to by you..
I 100% stand by what I have written as it is the truth.
The fascinator was returned to you within 11 days of receiving it, it DID NOT smell of perfume and I DID NOT wear it. As you know the labels were all attached and I suspect they can only be removed by cutting them off …
You may well have plenty of 4 or 5 star reviews and my 1 star review was not because there was an issue with the quality of the fascinator but because you have not refunded me and have accused me of wearing it and returning it used and outside of your return period - all of which is untrue.
Why should I have to accept these lies?
I am NOT paying £10 to have it returned to me.
I am now reporting your company to Trading Standards as I feel your refusal to refund me or return the item to me is against what I am entitled to expect from an online business under the Consumer Contracts Regulations Act 2013.
24 de novembro de 2025
Opinião espontânea
Resposta da Fascinators4weddings
Hi Melissa
(For prospective customers reading this, please look at all our 5-star reviews and our overall 'Excellent' Trustpilot rating. The current review is by a customer that returned a used item and then gave us multiple 1-star reviews.)
This is now the third 1-star review you have submitted for my small family business.
To restate the facts, your order was returned in used condition (smelling of perfume) and as such isn't eligible under UK law or our returns policy for a refund.
We have outlined options for you to receive this order back - as it is your property.
But, please, submitting 3 1-star reviews for our small business for one order is incredibly unfair and damaging. Please remove at least 2 of them. It should be all three, because we've done nothing wrong.
Daniel
Having read the review posted by…
Having read the review posted by Melissa McInnes , there is no way I would ever use this company as she clearly states she returned it within the time line and that she never wore it ! Shame as I wanted to purchase three fascinators for weddings next year ! Thank you Melissa for the head’s up - there would be no point !
23 de novembro de 2025
Opinião espontânea
Resposta da Fascinators4weddings
Hi Naomi
(For prospective customers reading this, please look at all our 5-star reviews and our overall 'Excellent' Trustpilot rating. The current review is by a customer that returned a used item and then gave us multiple 1-star reviews.)
I don't understand how someone can see a 1-star review on here and then give another 1-star review? The customer in question returned their order in used condition - we're not a free hire service.
We have far more 5-star reviews than 1-star - 30 times as many. What made you give us a 1-star review when you've never been our customer? This look fraudulent. Why didn't you give us a 5-star review based on the fact we have 30 times as many 5-star reviews? Bizarre.
Daniel
Lovely product
30 de setembro de 2025
Company so efficient. Fabulous purple fascinator, Thrilled to bits.
Company so efficient.
3 de outubro de 2025
The fascinators arrived exactly when…
The fascinators arrived exactly when expected and were just as advertised.
24 de setembro de 2025
Professional and reliable service
Excellent and very professional service. A great selection of hats which arrived in perfect condition.
29 de agosto de 2025
Absolutely lovely
Absolutely lovely. The colour is an exact match to my dress.
Easy to order, with a prompt as stated delivery.
Can’t wait to wear to the wedding.
30 de agosto de 2025
Colour very different to.photo.
Colour very different to.photo.
Terrible packaging came in a cardboard envelope flat, think it would be better in a box.
17 de agosto de 2025
This is a beautiful good quality…
This is a beautiful good quality fascinator, looks really elegant. Am looking forward to wearing it to my son’s wedding
12 de agosto de 2025
Beautiful and quality!
Outstanding value for money. Gloves are a perfect length for my vintage wedding look, great quality (they feel like they should be more expensive) and a beautiful ivory colour. Shipped quickly and well packaged. One very happy bride to be here!
9 de agosto de 2025
Tha hat is very nice
Tha hat is very nice, but it doesn't fit and is too small.
The return process is not that straight forward.
9 de agosto de 2025
Beautiful Failsworth Wide Brim Hat
Lovely hat that arrived quickly and looked great.
30 de julho de 2025
We love our hats
We love our hats. My son loves his bucket hats especially the unusual designs and I also treated myself to one and it’s the first one I’ve brought that fits perfect. Super service delivery too. X
24 de julho de 2025
Lots of lovely fascinators to choose…
Lots of lovely fascinators to choose from. The one I chose arrived promptly and matches my outfit perfectly.
27 de julho de 2025
Another great purchase from your…
Another great purchase from your company. The bag is lovely and a great size for all my bits, without it being oversized.
Really looking forward to when you get the ‘Sinamay loops clips’ in neutral colour back in stock! Already have the navy one but it will be so useful to have the other.
Thanks again
Mandie
22 de julho de 2025
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