Hired for moving between properties, Great communication from the start, driver arrived on time and helped with the lifting into the van and then into the house, very pleased, very little fuss.. Smo... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Awful service, dirty vans , unprofessional drivers. The staff are rude. They are unable to complete basic tasks like re assembling furniture. Furtniture is damaged and the head office hide behind ter... Ver mais
A empresa respondeu
We were extremely pleased with using this company, both Abdul and Zia were excellent. They arrived on time, were very efficient and fast. They made the experience of moving less stressful! Would recom... Ver mais
It can be a big decision and a lot of money picking a removals company but we couldn’t have been happier. The service and staff were brilliant across the board. Exact on timings and quantity of equipm... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Fast Interior Removals Ltd is a professional and reliable removal service based around the M25 area. We specialize in providing efficient, stress-free house and office removals, offering tailored services to meet the needs of our customers. Whether you’re moving across town or relocating to a new home, our team is dedicated to making your move as seamless as possible. With years of experience, we pride ourselves on being punctual, careful, and friendly, ensuring that your belongings are handled with the utmost care.
Informações de contacto
89 Bickersteth Road, London, UK, SW17 9SH, London, Reino Unido
- 02081237717
- Info@fastinteriorremovals.co.uk
- fastinteriorremovals.co.uk
4,1
Bom
110 opiniões
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
"Fantastic Service
"Fantastic Service – Highly Recommended!"
Fast Interior Removals did an amazing job with my move. The team was punctual, professional, and incredibly efficient. They handled all my belongings with care, ensuring everything was packed, transported, and unloaded safely.
What really stood out was their friendly attitude and attention to detail—they made a potentially stressful day completely hassle-free. I couldn’t be happier with the service and would highly recommend Fast Interior Removals to anyone looking for a reliable and expert moving company.
Thank you for making my move so smooth and stress-free!
10 de abril de 2025
Opinião espontânea
Resposta da Fast Interior Removals Ltd
We’re thrilled to hear that you had such a positive experience with Fast Interior Removals. Our team works hard to ensure every move is as smooth and stress-free as possible, and it’s wonderful to know we succeeded in making your day hassle-free.
Your feedback about our punctuality, professionalism, and attention to detail means a lot to us—it’s exactly what we strive for with every customer. Thank you for trusting us with your move, and we’re always here if you need us in the future!
Guys showed up promptly and did a good…
Guys showed up promptly and did a good job no issues, good price and quick replies!
31 de março de 2025
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you for sharing your positive experience with us! We’re thrilled to hear that our team was prompt, efficient, and provided a hassle-free service at a good price. Quick communication and reliable service are what we strive for, and it’s wonderful to know we met your expectations.
If you ever need our services again, don’t hesitate to reach out. We’d be happy to assist you!
Worst removal company I have ever used
I hired Fast Interior Removals to move a 3 bed house and regretted it. They used 'bait and switch' to hook me into an agreement.
They surveyed my house and said 4 hours should be enough, at most it may need an extra hour, and quoted me 4 hours at £480, with extra hours at £120, and stressed it should be completed 4 or 5 hours. This was using a van and doing 2 trips, which seemed strange, but I trusted them as they spoke like they know the job well, little did I suspect that yes they know it well and are using 'bait' techniques with a wholly misrepresented time scale that renders the quote totally misleading.
It is entirely false that this was clearly explained. It was classic obscure explanation, to bait the customer into accepting what looks like a good quote, but which is actually much worse value than any competitor. I had a quote from a company with excellent reviews for £680 Inc VAT. Fast Interior quoted me a misrepresented £480 (ex VAT which seems below). I ended up paying over £1300 to Fast Interior in the end. The most expensive quote was £980. It seemed like a scam to hook me in.
When the removal team arrived on the day, the first thing they did was laugh at my expectations that the job was going to be done in 4 hours. It actually took them 9 hours. I was shocked and felt totally violated and taken advantage of. From starting as the cheapest quote, they ended as the most expensive by a very wide margin.
The removal team also dented the walls in about 5 places, which I had to repair urgently. When told about it they did not care.
They also added VAT, although they did not make clear that the quote was excluding VAT initially, and I had to go back after they added it to discover it in the smallest print of one line buried at the bottom of the quote. They offered to remove the VAT if I paid cash, which I declined obviously, because it was illegal tax evasion.
The removal team took frequent religious prayer breaks and charged me for that too. They also said that it was also Ramadan fasting and they are working slower than usual, but didn't discount to allow for that.
Finally they dismantled a wardrobe for no reason, and took about an hour to put it back together. It was totally unnecessary and the company that moved it into the first house did so without dismantling it. Some stood around watching for nothing, which is also time charged to the customer. They did not even bother to ask if I wanted or agreed to dismantling it at great cost. The first I knew was when it was already in bits and I saw it on the van.
I would stay far away from this removal company. It was a terrible and expensive mistake giving them the job.
29 de março de 2025
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you for your feedback. We're genuinely sorry to hear that you were dissatisfied with your moving experience, and we appreciate the opportunity to respond and clarify a few important points.
Firstly, at the time of booking, we provided a detailed quote for a 4-hour service with a 2-man or 3-man team, based on the information you provided and our pre-move assessment. It was clearly explained – both in writing and during our communications – that any time beyond the initial 4 hours would incur additional charges, which you acknowledged and agreed to prior to the move.
On the moving day, our team worked diligently and professionally to complete the job, which involved two full van loads with heavy and bulky items. Due to the volume and logistics, the move took longer than estimated – 9 hours in total – and the appropriate charges for the extra time were applied, in line with the agreement you accepted before the job began.
Regarding the VAT, we are a VAT-registered company, and this is clearly stated in our quote, terms and conditions, and invoice. VAT is always applicable regardless of the method of payment, and we fully adhere to HMRC regulations. If any confusion arose, we regret that, but we assure you it was not hidden or intentionally unclear.
As for the claim of property damage, we were not made aware of any issues on the day of the move or at the time of completion. Our movers strive to treat every home with care and respect, and we take any claims of damage seriously. If damage had been reported during or immediately after the move, we would have investigated and addressed it promptly.
Finally, while our team may observe short breaks during a long and physically demanding shift, this is standard practice and was factored into the job’s total time. Our crew worked consistently and did their best to complete the move as efficiently as possible under the circumstances.
We’re truly sorry that you left the experience feeling disappointed. Our aim is always to provide honest, transparent, and high-quality service. We welcome all feedback and will continue striving to improve wherever we can.
The guys were really helpful and fast…
The guys were really helpful and fast …. I highly recommend the service
9 de abril de 2025
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and fast. Your recommendation means the world to us, and we’re glad we could assist you.
If you ever need our services again, don't hesitate to reach out.
Worst experience I've ever had
Worst experience I've ever had. I was left with my sofa just about fitting in my door way and just about able to close my front door. This company is not a professional moving company they are only fit for the Next door app.
22 de março de 2025
Opinião espontânea
Awful - DO NOT USE!
Awful, liars and unprofessional beyond belief! Destroyed my shed, bed and new wooden floor! Lost multiple items and stank of drugs! Should be shut down!! DO NOT USE!!
Edit: Disingenous people and utter liars! Denied everything and lie on public forums!
5 de fevereiro de 2025
Opinião espontânea
Resposta da Fast Interior Removals Ltd
We’re very sorry to hear about your concerns and take all feedback seriously. At Fast Interior Removals, we follow strict procedures to ensure all items are handled safely. After every move, we always show the empty van to our customers to confirm that nothing is damaged or missing.
While we appreciate your review, our records and investigation indicate that no items were reported as lost or damaged. We encourage you to contact us directly at info@fastinteriorremovals.co.uk
so we can discuss any concerns and clarify the situation. Your feedback helps us maintain high standards for all our customers.
I highly recommend this removal…
I highly recommend this removal company! They arrived 10 minutes early to assess our needs and started promptly at 9 AM, just as promised. Their punctuality, professionalism, and friendly attitude made the entire moving process smooth and stress-free. Everything went seamlessly, turning what is usually a stressful experience into an enjoyable one. Truly outstanding service!
1 de março de 2025
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you for your glowing review and for highlighting our punctuality, professionalism, and friendly service! At Fast Interior Removals, we pride ourselves on making moving day as smooth and stress-free as possible. We're thrilled to hear we turned what is often a stressful process into an enjoyable experience for you.
Your recommendation means so much to us, as we strive to be the go-to removal company for reliable and outstanding service. If you or anyone you know needs a trusted removal service around the M25 area, don’t hesitate to reach out—we’re here to help!
Abdul and Niyazi both assisted moving…
Abdul and Niyazi both assisted moving my house from bromley to walderslade within the matter of hours.
Both was highly professional and was beyond expectations. Items and furnitute handled carefully on loading and unloading.
I would recommend fast removal company who seeks proactive and expert service when it comes to moving house.
Well done!
26 de fevereiro de 2025
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you so much for sharing your experience! Abdul and Niyazi will be delighted to hear your kind words about their professionalism and dedication. It’s great to know that your move from Bromley to Walderslade was smooth and exceeded your expectations.
At Fast Interior Removals, we take pride in offering expert, proactive moving services tailored to our customers' needs. Whether it's careful handling of furniture or timely execution, we’re here to make every move seamless.
Excellent service from the company,
Excellent service from the company,
Sajid the removal man helped us throughout the trip.
15 de fevereiro de 2025
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you for your wonderful feedback! We’re delighted to hear you had an excellent experience with our company and that Sajid provided such great assistance throughout your move.
At Fast Interior Removals, customer satisfaction is our top priority, and we’re always here to make your moving experience as smooth and stress-free as possible.
If you ever need our services again, don’t hesitate to reach out—we’d love to help!
Easy communication always friendly and…
Easy communication always friendly and helpful staff. I have very good experience with my move and highly recommend for all
30 de novembro de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
We’re so glad to hear about your positive experience with us! Easy communication and friendly, helpful service are what we strive for, and it’s wonderful to know we delivered during your move.
Your recommendation means a lot to us, and we’re always here to provide the same high-quality service to anyone in need of a stress-free move.
I have booked this removal service and…
I have booked this removal service and they haven't turned up .
12 de dezembro de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
We acknowledge that you booked the move on the same day, and we greatly appreciate your trust in our service. Unfortunately, due to an unexpected van breakdown, we were delayed. We contacted the RAC for recovery, which had an estimated 4-hour wait time. After the breakdown, we attempted to notify you of the situation, and we regret that this may have led to further confusion.
At times, unforeseen circumstances such as mechanical failures, van breakdowns, and busy schedules can place us in challenging situations. In this instance, due to the breakdown and the high demand on our schedule, there were no available vans in the surrounding area to step in and cover your move. We understand how stressful and frustrating this must have been for you, and we are very sorry for the disruption caused.
After clearer communication with you, we understand that you were unable to wait for the driver, and as per your instructions, the move was canceled. We have processed a full refund of your deposit as a gesture of goodwill and as an apology for this situation.
We deeply regret the inconvenience this has caused and thank you for your patience and understanding.
Absolute con men
Absolute con men. Don’t go anywhere near this company!! They sell you a removal package but the guys that turn up work for different people. They will add more money to your agreement and quote their flimsy TNCs. The con men are Umar khawar and Fiysil. They held on to my elderly 86 year father’s possessions and would not release without a further £2500. Had already paid the £3k!! Through no fault of ours, There was a delay to my completion on the day so they doubled the price. They were very hostile and intimidating with no care whatsoever to our situation. Only interested in more money. They were quoting £4000 extra charge.
Have reported them to Trading Standards and will next approach Rogue Traders. Please don’t be fooled by them.
I paid for the overnight stay in Devon for the two guys due to the delay. They charged me twice to unload my items and locked the van until I paid. They are only interested in more money. Read other reviews of same tactics.
10 de dezembro de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you for your feedback. We are truly sorry to hear about the distress caused during your recent experience with our services. We strive to ensure all our clients have a smooth and stress-free moving process, and we deeply regret any frustration or confusion this situation has caused.
To provide some context regarding your move:
Our team was scheduled to assist with your relocation from London to Exeter. After successfully loading the van, our team traveled over 200 miles to Exeter in preparation for the next stage of your move. Unfortunately, there was a delay in the completion of the sale, meaning our team was unable to unload on the initially planned day. This unexpected delay caused our team to wait for an additional day to allow for access to the property keys, which necessitated an overnight stay in a hotel to accommodate the logistics of the move.
According to our terms and conditions, additional costs are applied to accommodate these unforeseen delays and the costs associated with maintaining our staff and vehicles during this extra time on the road. These costs are not levied with the intention of taking advantage of our customers but are necessary to manage factors that are out of our direct control, such as delays in property access and the scheduling of staff and fleet resources.
We are proud to confirm that all goods were delivered safely and securely, as promised, after being on the road for three days. While we acknowledge that delays are frustrating, they were unforeseen and beyond our initial control. We apologize if this caused added stress during an already challenging time.
Excellent service on time and very…
Excellent service on time and very efficient
4 de novembro de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you for your kind words! We’re thrilled to hear you were pleased with our timely and efficient service. Providing excellent customer experiences is always our top priority, and it’s great to know we met your expectations.
If you or someone you know needs reliable and efficient moving services, don’t hesitate to reach out to us. We’re here to help!
Excellent customer service.
Very good experience.Easy move .Good communication and very patience.I would highly recommend them .
27 de outubro de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you so much for your kind words and positive feedback! We’re delighted to hear that you had a smooth and easy move, and that our team’s communication and patience met your expectations.
Your recommendation means a lot to us, and we’re always here to assist you or your friends and family with any future moves.
Expert Movers
I recently used fast interior removal for my house move, and I couldn’t be more impressed with their service! From start to finish, the entire process was seamless and stress-free. The team was incredibly professional, punctual, and handled my belongings with the utmost care. They arrived on time, worked efficiently, and were friendly throughout the move.
What really stood out was their attention to detail—they carefully wrapped and secured all fragile items, ensuring nothing was damaged during transit. Even large furniture was moved without a hitch! The crew was respectful of my home and went above and beyond to make sure everything was set up perfectly in the new place.
If you’re looking for a reliable and trustworthy moving company, look no further. I highly recommend fast interior removal and will definitely use them again in the future!
Thank you for making my move so much easier!
11 de setembro de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you so much for sharing your fantastic experience with us! We’re absolutely delighted to hear that your move was seamless and stress-free.
Our team takes great pride in providing professional and efficient service while handling every item with care, so it’s wonderful to know that we met your expectations. Your kind words about our attention to detail and dedication to ensuring everything was set up perfectly mean the world to us.
We’re truly grateful for your recommendation and look forward to assisting you again in the future. Thank you for choosing Fast Interior Removals—making your move easier is exactly what we aim for!
Was a good and efficient service.
24 de agosto de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you for your kind feedback! We’re glad to hear you found our service good and efficient. It was a pleasure assisting you, and we look forward to helping you again in the future.
Avoid, very slow work will cost you fortune
Their teams do everything extremely slow to ensure you will be charged a fortune as their rate not by completion of work it’s hourly. It took them 3 hours to take down ikea pax and put it back up partially! Planning to complain to Financial ombudsman as it is a complete rip off.
2 de setembro de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
We appreciate your feedback and are sorry to hear about your dissatisfaction with our service. However, we need to clarify a few points in your statement.
Our team is dedicated to working with integrity and efficiency. The IKEA PAX wardrobe is a substantial and intricate piece of furniture that requires careful handling during disassembly and reassembly. Rushing this process could result in damage and safety issues, which we strive to avoid. The time taken was necessary to ensure the job was completed correctly.
Our hourly rates are transparently communicated upfront. The claim that our team deliberately works slowly to increase charges is both incorrect and unfair. We take pride in our professionalism and commitment to delivering high-quality service.
If you believe there has been a misunderstanding or an error, please contact our customer service team directly. We are committed to addressing any legitimate concerns you may have.
Received good service again!
Received good service again, thanks Jamal and the team🙏🏻🙏🏻
28 de agosto de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you so much for your kind words! We’re thrilled to hear that you received great service again. Jamal and the team truly appreciate your feedback and are grateful for your continued trust in us.
We look forward to assisting you again in the future!
Great service
Very good quick service provided by Yasir. They arrived on time and did a very good job.
18 de maio de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you for your wonderful feedback! We’re so glad to hear that Yasir and the team provided quick and efficient service and that everything went smoothly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
We look forward to assisting you again in the future!
best removal company
18 de janeiro de 2024
Opinião espontânea
Resposta da Fast Interior Removals Ltd
Thank you so much for your kind words! We’re thrilled to be considered the best removal company by you. It’s our goal to provide top-notch service, and your feedback truly means a lot to us.
We look forward to helping you again in the future!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.