FastPark Heathrow Opiniões 

154
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve used FastPark 8 times, and smooth and straightforward every time. I dropped off on 18th September and returned on 3rd October, staff were on time and a smooth handover. Very reasonable charges, f... Ver mais

Classificada 5 em 5 estrelas

We have used Fastpark Heathrow for over 8 years now, at least once a year and have to say that they go above and beyond 5 star customer service ! I had an issue this year that arose completely due to... Ver mais

Classificada 5 em 5 estrelas

I have used FastPark Heathrow twice now! Do not be put off by their competitive pricing. They are a professional, courtesy company. They attempt to pick up & drop off your vehicle in a speedy manner (... Ver mais

Classificada 5 em 5 estrelas

Used these twice this year now and both times had excellent service, even when I had trouble getting home and was delayed a few days they were very understanding and helpful. Will definitely be using... Ver mais

Informações sobre a empresa

  1. Serviço de estacionamento personalizado
  2. também em
  3. Parque de estacionamento

Escrito pela empresa

With over 10 years of expertise and 10,000’s of very happy customers each year, we pride ourselves on being the most professional and reliable Meet & Greet Valet Parking Service at Heathrow Airport. We have built our reputation on years of 1st class service and carefully attending to each clients individual needs.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

154 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(154)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I must admit that I was a bit sceptical…

I must admit that I was a bit sceptical about this company with just 5 * ratings, even though they were recommended by a very good friend.
It was my first time using a meet and greet and I must say that I would use these again without hesitation.
As I approached heathrow I let them know that I was 15min away.
On arriving and using the paperwork that I downloaded with directions. it took me to a parking place just outside the car park ( i don't think it has been updated) of Terminal 3, after around 10 min a man came from the car park, smiled and advised I was in the wrong place. he was cuurteous and took photo's of the car gave me a receipt and then proceeded to drive off in the car.
On returning from our holiday I phoned them to let them know that I was in the baggage. When I got to the pick up point there was no one there except other customers from different meet and greet. I waited a couple of mins then phoned them. they said that they had problems starting the car. after half an hour I phoned them back and they said that they were still having problems so called out the AA. Listening to these other customers who were around us having problems I did begin to worry.
I phoned them back up and they told me that the AA was 5 min away and without me saying anything they apologised and said that they would give me a complete refund. Around 20 min later my car arrived and the driver was again most apologetic and gave me my keys. and off I went.
When I got home I noticed that I had already received a refund email from them and the money was back in my account within 3 days.
On the drive home I was glad that I was with fastpark and not one of those with problems who were with another Meet and Greet company.
Some big companies and banks could take a lesson from these as often I have had to wait 10 days or longer to get a refund.

4 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Our BA flight from Lisbon was cancelled, Fast Park called to say they had noticed. Fortunately, we were transferred to TAP but arriving at a different terminal, without hesitation we were met at the new terminal.
Look forward to using your company in the near future.
Thank you for the excellent service!

27 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service & Value

My family used the Fast Park Heathrow service for the first time for a school half term trip (Feb 2022). The service was impeccable. Our return flight was 45min late and it took a further 1.5hrs to clear border control and get our luggage, and the driver returning our car to the Short Stay Car Park was very patient, polite and understanding of the delay. I would recommend this service.

21 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great company and service

Used this company at the end of October 2021. First time we've used valet parking - they were brilliant. All communication was clear and they delivered everything they promised - all staff and drivers helpful and friendly. Will use again when we travel in March. Would recommend

11 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous operator.

Fabulous operator.
Their customer service, quality of communication & ease of use were all exceptional. I highly recommend using this company.

19 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Impeccable Service

We just picked our car up from FastPark Meet and Greet at Heathrow Airport and we cannot fault the impeccable service and communication. We usually park with APH but tried FastPark this time. We are delighted with our decision. Their customer service is excellent as is their competitive pricing. Thank you FastPark.

13 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Still Great

Been using FastPark since they began, always friendly and courteous, taking all the hassle out of family trips (turning up with a trolley of requested) and speeding up business trips. Also being very flexible when catering for a change of plans. Highly recommended and appreciated

11 de abril de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

I have been using this company frequently for several years now and would highly recommend them. Great service, punctual, polite and the car is always well looked after. Great for business or leisure trips and always consistently high service.

21 de maio de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

It was the easiest and the most convenient airport parking service I ever had the pleasure of using. They even surprised me by returning my car having been valet cleaned!

1 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

From a first time user

A very fast and efficient service. Easy to find them at Heathrow T5 and the staff who greeted me were friendly and polite. My car was returned back on time so there was no waiting once I came out of the airport.

8 de dezembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Used Fast Park at Heathrow T5, and was exceptionally impressed by the personal service provided. I have always previously used BA valet parking, but gave Fast Park a try as they were one-third of BA's price. The courteous and helpful service that I received has made me a fan!

30 de novembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Total Reliability

I have never had to wait for delivery or collection. Totally reliable and friendly service.Reasonable rates.
I have no hesitation in recommending Fast Park

17 de novembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Have used Fast Park a number of times and have been consistently impressed by the speed, ease and courtesy of their service. Would unreservedly recommend

17 de novembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Terminal 3 - A nightmare place

Thanks to Fast Park my recent experience of flying to the States (Florida) was excellent. Staff waiting to to collect car from me and waiting when I returned. Speedy, slick operation. Staff even helped with luggage on arrival and had trollies waiting. Excellent. Will use again.

4 de novembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

First Class for less parking

I used this service for the first time, and it won't be the last!

The service was simply first class for a fraction of the price.

We arrived at the airport and Harsh was waiting for us as promised. He came with a trolley to the car and even helped us with all our luggage as I had my 2 year old son with us. He was prompt, smartly dressed, polite and easy to talk to too.

On our way home once we collected our luggage we called Harsh and he was waiting for us outside.

Everything was precise, prompt and smooth. I cannot fault the service or tho price and from now on we will be using Fast Park Heathrow every time we go away!


Thank you Harsh - Your service is excellent and will come highly recommended!

24 de outubro de 2015
Opinião espontânea

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