Last Sunday, May 17th, I was at the FatFace store in Aberdeen to buy some shirts and left my glasses in the fitting room. I only realized it after I had already returned to my hometown. I contacted th... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... Ver mais
A empresa respondeu
Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... Ver mais
A empresa respondeu
Dreadful - don’t go near this company. Order t-shirts for my holiday but didn’t arrive in time. Had an email half way through my holiday to say that ‘thank you for returning them’. That is a compl... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Reino Unido
4,7
Excelente
328 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good
Very happy to see Fatface still in Aberdeen after closing down their Union Square shop, my husband is a big fan and so am I. The service is always very good, their products have nice designs and good quality, no complaints.
2 de fevereiro de 2026
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
The people are so nice but the problem I have is I am a 3XL which no of your stores hold so can't try it on.
10 de janeiro de 2026
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The jeans I ordered are a great fit and…
The jeans I ordered are a great fit and so stylish and comfortable, very pleased.
5 de janeiro de 2026
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The male assistant in Aberdeen store is…
The male assistant in Aberdeen store is so helpful and friendly, an asset to you as customer care is very lacking these days.
6 de janeiro de 2026
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online ordering and speedy…
Easy online ordering and speedy delivery to store .. all good 👍
7 de janeiro de 2026
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I've written a review already about how…
I've written a review already about how good I found ur shop and online orders im so happy wi my purchases. I love all the things I've got. They've all been great sizes and fit so well thanku very much. Ill be looking here first each time I need to shop
7 de janeiro de 2026
Resposta da FatFace - ABERDEEN 4
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Efficient and simple collection from…
Efficient and simple collection from the store.
29 de dezembro de 2025
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Buying a present from Fatface online…
Buying a present from Fatface online was a very simple and straight forward process Delivery to our local store was prompt and wnen collecting my item the staff I came across were very polite and helpful No problems at all
16 de dezembro de 2025
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Christmas jumper
11 de dezembro de 2025
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely love these denims
Absolutely love these denims, excellent quality and great colour
30 de novembro de 2025
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy to order online good quality shirt
Easy to order online. I was kept informed when shirt would be delivered in my local store to collect. They shirt is good quality and I ordered a longer length which is great.
17 de novembro de 2025
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and lovely staff
2 de julho de 2025
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Courrier let Fatface down
The order process was professional and the sale price fantastic. However the courrier "Evri" failed to meet the delivery deadline that Fatface guaranteed and lied about an attempted delivery (we have Ring doorbell and movement sensor so can see everyone at our door). The order was eventually delivered 48 hours later after I complained to Fatface customer services
27 de outubro de 2025
Resposta da FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Arrived on time according to teacking
My parcel arrived well wrapped and in tact. I was really impressed with my new dress which I bought for a special occasion. It was a great fit and it was as described.
27 de outubro de 2025
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Resposta da FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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