While in Aldburgh Suffolk for a short stay I looked in Fatface for some clothes and while there discovered I'd mislaid some expensive sunglasses. As it was a sunny afternoon I didn't want to walk a... Ver mais
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Super patient and helpful - he made me feel very special, even though I turned up 5 minutes before closing to collect an order and then I started browsing! (Also helped me find the right email confirm... Ver mais
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Really helpful customer service both on line and in store . One item in sale wasn't available after ordering so given discount for future item , but on full price , still kind gesture . All items cam... Ver mais
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We visited the local store and my granddaughter tried on a dress in the sale. Alas it was too big and there was not a smaller size in stock. I casually looked on line and realised I could purchase t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
198/200 High Street, IP15 5AJ, Aldeburgh, Suffolk, Reino Unido
- 01728 453388
4,7
Excelente
55 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good service from the staff at the…
Very good service from the staff at the Aldeburgh store.
I was looking for a specific 'new in' top that I wished to purchase for a birthday gift. It had not arrived at this store but the staff checked all the other stores in the area to check if it was available in the size and style I required. As this was not possible, they ordered the top,online for delivery to my home, free of charge. The staff were friendly and polite. Nothing seemed too much trouble.
8 de maio de 2023
Resposta da FatFace - ALDEBURGH
Hi Patricia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Great service, so easy to shop online and pickup in store. Returns are easy too.
18 de abril de 2023
Resposta da FatFace - ALDEBURGH
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Love Fatface and once again I was not…
Love Fatface and once again I was not disappointed when I visited the Aldburgh store. Clean and tidy shop floor which was well stocked. Sale clothes and a plentiful supply of new Autumn lines. Excellent service from a lovely lady at the till (sorry I don’t remember her name).
5 de setembro de 2022
Opinião espontânea
Resposta da FatFace - ALDEBURGH
Hi Helen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The ladies in Aldeburgh were excellent…
The ladies in Aldeburgh were excellent and couldn't have been more helpful. Ten out if ten
5 de agosto de 2022
Resposta da FatFace - ALDEBURGH
Good Morning,
Thank you for your 5* review. I am so glad to hear that you a positive experience in our Aldeburgh store.
Take care, KS
Wonderful staff
Always excellent service and wonderful friendly staff.
21 de junho de 2022
Opinião espontânea
Resposta da FatFace - ALDEBURGH
Hi Martina,
I am so happy to read what a positive experience you had in the Aldeburgh store. I will be sure to pass this on to the wonderful team.
Have a lovely day DW
Very happy with products supplied and…
Very happy with products supplied and the service received
11 de junho de 2022
Resposta da FatFace - ALDEBURGH
Good afternoon, Rita
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that you were happy with the service you received. We hope you love your new items and continue to enjoy shopping with us.
Have a great day!
Take care, JB
Lovely friendly Aldeburgh Fat face
Lovely friendly Aldeburgh Fat face
Always a pleasure shopping there
21 de maio de 2022
Opinião espontânea
Resposta da FatFace - ALDEBURGH
Hi Laurence,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience instore was a positive one-we can't wait to see you again!
Take care, LA
Well worn lovely jacket :)
Well, I just had to say a big THANK YOU to Fatface for a jacket I bought nearly 6 years ago. I wanted to send a photo to show you just how good the jacket still is today. I believe it to be the older version of the cheshire jacket, in brown with drawstring waist. It is washable, a bonus, and always comes out looking like new. I love it and thought I should tell you how well made it is. People are to quick to complain when something is not right and not quick enough to give praise when something is right. Thank you Fatface, may you never stint on the quality. Well Done.x
19 de janeiro de 2022
Opinião espontânea
Resposta da FatFace - ALDEBURGH
Good Afternoon Mrs Platt
Thank you for your 5* review.
I am so pleased to hear that you are happy with your recent purchase. Please be assured that I will pass this onto the appropriate department for future consideration.
I hope you have a lovely Evening.
- EP
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