FatFace Banbury, Oxfordshire. Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic... Ver mais
A empresa respondeu
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Ver mais
A empresa respondeu
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Reino Unido
- 01295 276241
4,8
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My order came on time great quality
My order came on time great quality, as usual
Love shopping with Fat Face.
Staff at Banbury are really friendly and helpful.
19 de setembro de 2023
Resposta da FatFace - BANBURY
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Great service
Great service - helpful staff and lovely dress, which was ordered on line and collected in store.
27 de agosto de 2023
Resposta da FatFace - BANBURY
Good morning,
Thank you for leaving your review.
I am so pleased that you are enjoying your dress and that you found ordering to be easy in store and our crew in the Banbury store to be helpful.
All the best, MM
Banbury Store
Banbury Store. Tricia today was friendly, very helpful and nothing too much trouble as she is every time I see her in the store. I’d also add that the level of service from all the staff is always excellent.
6 de setembro de 2023
Opinião espontânea
Resposta da FatFace - BANBURY
Hi Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BANBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The staff were very kind and attentive.
20 de agosto de 2023
Resposta da FatFace - BANBURY
Good Afternoon Dennis,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew, I will make sure this is passed on.
Have a great day! - JW
Internet purchase to store
The parcel arrived @ store promptly, no problems picking up & very pleased with the top. Would use that system again.
16 de agosto de 2023
Resposta da FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
The customer service in Banbury is…
The customer service in Banbury is excellent. Young lad with beard always remembers me always welcoming
15 de agosto de 2023
Resposta da FatFace - BANBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I feel the clothes are good quality and…
I feel the clothes are good quality and may cost a bit more than some high street store, but are well worth it keep up with the style and I well keep byeing .
13 de agosto de 2023
Resposta da FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
I "Exceptional Shopping Experience at Face Face Clothing Shop!" a fantastic shopping experience…
I had a fantastic shopping experience at Face Face Clothing Shop! The wide selection of trendy and high-quality clothing left me spoiled for choice. The staff's friendly and helpful attitude made my visit even more enjoyable. The store's layout and ambiance added to the pleasant atmosphere. I found exactly what I was looking for, and I can't wait to return for more shopping. Highly recommended to anyone in search of stylish apparel and excellent customer service!
18 de agosto de 2023
Resposta da FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Such a lovely shop
Such a lovely shop! Went in to return some SALE items bought online, ended up picking up more lovely things. The staff are lovely and helpful, store set out nicely.....
18 de agosto de 2023
Resposta da FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. - RS
Just went into the Banbury store today
Just went into the Banbury store today. There is a Sale on so prices fantastic. Made two visits today, service was faultless/excellent, thanks to Trish on our 2nd visit and another lady on our 1st. Our favourite shop, can't wait to visit again. Thank you.
20 de agosto de 2023
Opinião espontânea
Resposta da FatFace - BANBURY
GIVE ME A B-A-N-B-U-R-Y!!!
We are thrilled to hear of your amazing visit to our store! We'll make sure to pass your feedback onto Trish and the other lady (well, the whole store actually). We can't wait to see you again! - RS
Resposta da FatFace - BANBURY
Good Afternoon Lyndsey, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care - JW
A great place to shop
This store is a great place to shop. The staff are so happy to help, the colouring corner for the kids is an excellent idea to keep them distracted whilst we shop, its an overall nice experience to go in there. I had an especially nice lady called Trish serve me the other day, she was extra kind. Thank you.
8 de agosto de 2023
Opinião espontânea
Resposta da FatFace - BANBURY
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Excellent service
29 de julho de 2023
Resposta da FatFace - BANBURY
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Helpful and friendly service.
1 de agosto de 2023
Opinião espontânea
Resposta da FatFace - BANBURY
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant customer service - it can still be done!
Visited FatFace at Banbury Gateway today. Served by Jordan who was enormously helpful in assisting getting a shirt size not out in the shop - searched through sacks of items just in and located just what we wanted. Very friendly - nothing was too much trouble. Thank you Jordan; elated to stumble across such excellent service
17 de junho de 2023
Opinião espontânea
Resposta da FatFace - BANBURY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. I'll be sure to pass this on. Have a lovely day! LB
Patricia was amazing today with myself…
Patricia was amazing today with myself and my wife shopping with our two boys, the got given some bits pencils and colouring in to complete while we shopped, she recommend clothes we didn’t expect to try on and spent much more than we thought we would 🤣
11 de junho de 2023
Opinião espontânea
Resposta da FatFace - BANBURY
Wow!! This is amazing. Thank you so much for your review. We deeply appreciate your feedback and we are so pleased to hear of your wonderful experience in our store. We will share this feedback with our team 🥰 - RS
Your staff in the Banbury store
Your staff in the Banbury store, so helpful and kind when I wanted that skirt and the dress.
21 de maio de 2023
Resposta da FatFace - BANBURY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great jeans
Great jeans. Super fast delivery to store. Helpful, friendly staff in store.
8 de maio de 2023
Resposta da FatFace - BANBURY
Hi Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant dress
I ordered my dress and it came with in a few days. Lovely soft material easy to wear pull on dress.simone dresses are always easy to wear.pretty patterns. And I happen to like brown in summer and winter. I had the longer length as I don't want it short with sitting in my wheelchair. Will definitely be buying more stuff.thankyou.
8 de maio de 2023
Resposta da FatFace - BANBURY
Hi Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.