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FatFace - BATH Opiniões 

203
•
TrustScore: 5 em 5

4,8

4 St Lawrence Street, SouthGate, BA1 1AN Bath, Somerset, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the till... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent website with good information re sizing . Style of clothing v suitable for all members of family and my 8 year old grandson loves the Land Rover theme! Returns easy with online home printi... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de acessórios de moda
  3. Loja de moda feminina
  4. Loja de moda masculina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contacto

  • 4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Reino Unido

  • 01225 465752

4,8

Excelente

TrustScore: 5 em 5

203 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(203)

14 949 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Exceptional customer service by Leo in Bath branch

Leo at Bath Fat Face store went out of his way to assist me and track down an item that was unavailable on line

It made for a very positive shopping experience

3 de janeiro de 2023
Opinião espontânea
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Nicky, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Good service

26 de dezembro de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Iain, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Good service from Bath store

We called in to the Bath store and were unable to find the item we required ourselves, but Leo spent time to look around for us. Once he confirmed that it was not in store he told us we could order online while in store with free delivery to our home address, which we did.
Excellent manner and service from Leo.

16 de novembro de 2022
Opinião espontânea
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Good afternoon, Rowena

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bath store.

Take care, JB

Classificada 5 em 5 estrelas

Super service from the Bath store

Was in the Bath store and received great advice and service from Caryl. Superb collection of clothes for gifts this year!

15 de novembro de 2022
Opinião espontânea
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Thank you so much for your lovely comments. We are pleased to hear that you had a great experience when shopping with us, and we will share this with our amazing team in store! - RS

Classificada 5 em 5 estrelas

Excellent customer service…

Excellent customer service from charming young man,Caleb, yesterday in Bath Store. He was extremely helpful with a great manner.

21 de outubro de 2022
Opinião espontânea
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Sheila, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Great clothing sizing is right

Great clothing sizing is right, and good quality. Friendly staff, quick and efficient.

16 de setembro de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Good afternoon Becky,

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bath Southgate store.

Take care, EG

Classificada 5 em 5 estrelas

Great service all round

Great service on delivery, and on returns when needed. Super new autumn lines in store.

25 de setembro de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Really helpful staff

I was trying to decide which handbag to buy from the Fatface Bath branch where I was helped by Caryl. She was very knowledgeable and went the extra mile in explaining all the different styles and colours in order to help me choose the right one.

24 de setembro de 2022
Opinião espontânea
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Alison, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Perfect purchase.

27 de agosto de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Florence, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Great quality and fit

7 de setembro de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hello Melanie,

Thank you for taking the time to leave us your review.

We do hope that you are happy with your items!

Take care, CT

Classificada 5 em 5 estrelas

Perfect thanks

20 de agosto de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Classificada 5 em 5 estrelas

Great service at FatFace: Amersham and Bath stores

I wanted to purchase a particular top in a particular size that had sold out online and wasn’t available at my local store - Amersham. The girls (sorry I didn’t get your names) were very helpful and tracked it down on their online system. I was travelling to Bath and the system showed 4 in stock.
They called the store directly for me and arranged for 1 to be put aside for me. Thank you Bath store manager and especially FINN - who tirelessly hunted the shop floor and stock rooms to find said item. He could have easily given up and claimed it was ‘out of stock’, and the ‘system wasn’t up to date’ - but he didn’t! He persevered until he found it. I picked it up yesterday - thanks again FINN, I appreciate your diligence and thank you FatFace, this is exactly the kind of service customers want!

11 de agosto de 2022
Opinião espontânea
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Kirsten

Great to hear about the customer service you have received from these two stores, they are a credit to us.

Thank you for sharing this with us and we will pass this onto Bath and Amersham. MJ

Classificada 5 em 5 estrelas

Arrived with three young kids in tow

Arrived with three young kids in tow, staff super friendly and managed to find three tops so everyone was happy!

5 de agosto de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Good Morning,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in-store. We hope everyone enjoys their new tops!
Have a great day, KS

Classificada 5 em 5 estrelas

Lovely bag, great service!

Saw bag in shop. Nice style but wrong fabric. Kind girl in shop looked up on line and found alternative green daisy fabric which I ordered on line. Arrived quickly and delighted. Took original back to shop for refund. Very satisfied with good sized useful bag made of cotton and lots of pockets. Thank you!

21 de julho de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Good morning Carrie,

Thank you for your 5* review regarding your recent visit to our Bath Southgate Store. It is great to read such positive comments, and will be sure to pass this on to the team.

Have a great day!

Take care, EG

Classificada 5 em 5 estrelas

Goods came on time & in excellent…

Goods came on time & in excellent condition.

14 de julho de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Donna,

Thank you for your 5* review on your recent online order. I am really pleased to hear that you have had a successful shopping trip and we look forward to welcoming you back soon. Take care, LE

Classificada 1 em 5 estrelas

He ido a comprar unos pantalones y al…

He ido a comprar unos pantalones y al pagar no me han aceptado el pago en metálico.
No compro por norma donde no me dan la libertad para pagar como yo quiera.
Creo que la comodidad que a ellos les reporta no se justifica con el atentado a mi libertad.
Evidentemente no volveré a entrar

10 de julho de 2022
Opinião espontânea
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Good afternoon, Cesar

I am sorry to read that our Bath store did not accept your money for your purchase. I can assure you that our stores will accept payment either by cash or card (Sterling - UK, Euros - Republic of Island and Dollars - US).

If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. JB

Classificada 5 em 5 estrelas

An enjoyable experience

Always good service from friendly, well trained staff.

4 de julho de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Tony, Thank you for your review. We are glad to hear you are pleased with the service you have received. - ES

Classificada 5 em 5 estrelas

Everything went very smoothly and as…

Everything went very smoothly and as planned and promised.

1 de junho de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Maureen,

Thank you for your 5* review. It is great to hear that your recent experience with us was smooth and as promoised.

Have a great day!

Take care, EG

Classificada 5 em 5 estrelas

Great staff

Visited Fat Face Southgate store in Bath was served by Tash who was extremely helpful the whole experience was fantastic well done

12 de maio de 2022
Opinião espontânea
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Carol, thank you for your lovely review on the Bath Southgate store - this is really wonderful and your comments will be passed onto the team. Take care, LE

Classificada 5 em 5 estrelas

My sisters have been buying dresses …

My sisters have been buying dresses from Fatface for years & my sister had this particular dress on when I saw her so I decided to buy 1 for myself & I absolutely love it, I ordered 2 different sizes to see which fitted me so sent the larger 1 ( 16) back & kept the 14 ..

11 de maio de 2022
logótipo da FatFace - BATH

Resposta da FatFace - BATH

Hi Jayne, Thank you for your review. This is really great feedback and we are so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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