Elliott & Andrew - Berkhampstead branch.. Fantastic! What amazing, patient, considerate team members. I was told a sale item was at their branch. They searched it wasn't. The other branch should h... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I always love fat face. It’s slightly more expensive than other high street stores like next but I feel the quality is better and it always washes well and lasts a long time before giving out.... Ver mais
A empresa respondeu
I always like shopping in Fat Face. It’s relaxed, easy to try on and the staff are friendly and helpful. It’s easy to return. I really like the denim jacket I bought. It fits me really well and I I l... Ver mais
The staff were lovely as always & so helpful. Sadly While in the photo the top looked lovely… in reality the material wasn’t flowy , it felt cold up touch, very creased , the cuffs seems to have no... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
176a High Street, HP4 3AP, Berkhamsted, Hertfordshire, Reino Unido
- 01442 875173
4,8
Excelente
82 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All very efficient
All very efficient. Ordered on a Sunday and requested to collect item on the following Weds. Went without a hitch.
22 de junho de 2025
Resposta da FatFace - BERKHAMSTED
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Order was in and collected on time
Order was in and collected on time. Thanks to staff.
20 de junho de 2025
Resposta da FatFace - BERKHAMSTED
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service
Helpful instore advice. Swift ordering process. Item delivered in under 24hours.
Perfect fit, well made and stylish.
9 de maio de 2025
Resposta da FatFace - BERKHAMSTED
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Still awaiting delivery
6 de maio de 2025
Resposta da FatFace - BERKHAMSTED
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
There is no fat face store in my town
There is no fat face store in my town, but tried a dress on in store when visiting friends. Staff really helpful.The regular length dress is much too long for me but was advised that it did come in a shorter length and I could order it online, which I did. Had it delivered to my local Next store, supposed to come in at the weekend, but arrived a couple of days early which was brilliant. Good fit, still a bit long for me, but not too bad. Good quality too.
17 de março de 2025
Resposta da FatFace - BERKHAMSTED
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Bought online delivered to local shop
Bought online delivered to local shop. Worked well
30 de janeiro de 2025
Resposta da FatFace - BERKHAMSTED
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
CUSTOMER SATISFACTION
WHEN ORDERING ONLINE YOUR SUGGESTION FOR ALTERNATE PICK UP ie. YOU CAN PICK UP YOUR ORDER FROM NEXT. IN HEMEL HEMPSTEAD. BUT THERE ISN’T ANY NAVIGATION TO APPLY THIS. HAPPY NEW YEAR.
23 de dezembro de 2024
Resposta da FatFace - BERKHAMSTED
Hello David
Thank you for your review.
I am sorry to hear that you have had troubles on our site.
Please know that you can select to have your order delivered to a home address or alternatively a FatFace/NEXT store. This option is available at the checkout.
Thank you, LE
Resposta da FatFace - BERKHAMSTED
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality clothing
I always love fat face. It’s slightly more expensive than other high street stores like next but I feel the quality is better and it always washes well and lasts a long time before giving out.
I buy both men’s and women’s clothes and to date is my favourite place to buy underwear on 3 for 2
I order online, in store and have bought sale and full price items.
I have been to fat faces in Newquay, Oxford, Milton Keynes and never had a bad experience
7 de novembro de 2024
Resposta da FatFace - BERKHAMSTED
Hello Claudia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely items
Lovely items.
Delivery took a while to my local store & on the due date, I had an email saying that the items were delayed & then a further email at the end of the day saying that they had arrived.
The staff in the store were lovely
3 de outubro de 2024
Resposta da FatFace - BERKHAMSTED
Hello Heidi
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Was easy to arrange the order on line…
Was easy to arrange the order on line and also had to check on pick up times, the staff were very friendly and helpful.
26 de setembro de 2024
Resposta da FatFace - BERKHAMSTED
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great dress and had no idea that they…
Great dress and had no idea that they did a standard and a short length
12 de agosto de 2024
Resposta da FatFace - BERKHAMSTED
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, CD
Good service, great wuality
The item I wanted was in stock and delivered to the shop on time I received an email to let me know it was ready for collection and collection was quick and easy.
20 de julho de 2024
Resposta da FatFace - BERKHAMSTED
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -SM
Excellent quality
Excellent quality for a reasonable price. Love Fat Face. And, luckily, we have a local store where the staff are friendly and helpful.
10 de junho de 2024
Resposta da FatFace - BERKHAMSTED
Hello Nicola,
Thank you for sharing your recent experience in our Berkhamsted store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Easy ordering
Easy ordering, fast delivery, smooth collection. Berkhamsted team are friendly and welcoming.
31 de maio de 2024
Resposta da FatFace - BERKHAMSTED
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Berkhamsted store to be so friendly and welcoming. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Resposta da FatFace - BERKHAMSTED
Hi Ines,
Thank you for your 5* review and taking the time to leave your feedback. Many thanks-AB.
Spotty sweatshirt dress and trousers
Good quality clothing and accessories, unique designs and perfect fit
26 de abril de 2024
Resposta da FatFace - BERKHAMSTED
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Fat face
I do love Fat face clothes. The quality is excellent, could do with being a bit cheaper, that’s why I wait for the sales, but nonetheless lovely clothes and a good selection
23 de abril de 2024
Resposta da FatFace - BERKHAMSTED
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The helpful staff member
8 de abril de 2024
Resposta da FatFace - BERKHAMSTED
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have received great customer service. We look forward to welcoming you back soon.
Take care. -GM
Excellent service
Excellent service. Online order - fast delivery. Returned two of the items to the store then realised they couldn’t take it back as I’d paid PayPal and they then helped me package it up for the post office a few doors down. Always lovely service from the staff in Berkhamsted. Loved the products too!!
30 de março de 2024
Resposta da FatFace - BERKHAMSTED
Good afternoon, Sarah.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Berkhamsted store.
Take care, JB
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