Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... Ver mais
A empresa respondeu
Ordered petite clothing (a dress and some tops) and they were a really good fit. The right length in the body and the hem. Would definitely order petite sizes in future. Delivered to the fab Bridgno... Ver mais
A empresa respondeu
The amba geo dress is made from a thicker Jersey and is therefore warmer on cooler days. I'm 5.4 and it is just below the knee in length. The geometric pattern with tiny navy edging around the neck... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Reino Unido
- 01746 769065
4,9
Excelente
148 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great quality
Great quality shorts , I have 5 diff pairs now , grabbed a sale item Aswell , all good !!!!
14 de agosto de 2023
Resposta da FatFace - BRIDGNORTH
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Annoyingly I couldn’t order my item…
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk following the assistant’s instructions to order off my phone. Howl, setting that aside, my items arrived pretty and were good quality and a good fit.
14 de agosto de 2023
Resposta da FatFace - BRIDGNORTH
Hello
Thank you for your review.
I am so sorry to hear of your recent experience in our Bridgnorth store. I have flagged this with the appropriate department to look into further internally so action can be taken to ensure that this does not happen again.
EP
I bought a dress which fitted…
I bought a dress which fitted perfectly, so much so, I ordered another one online in a different colourway. Lovely quality too. Great service. Thank you FatFace.
13 de agosto de 2023
Resposta da FatFace - BRIDGNORTH
Hello Mandy
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Pick up
Ability to pick up goods from nearest store, really useful .Easy, uncomplicated way to pick up .
13 de agosto de 2023
Resposta da FatFace - BRIDGNORTH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your Click and Collect shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care SK
Great quality & customer service
12 de agosto de 2023
Resposta da FatFace - BRIDGNORTH
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
A great store
Staff always helpful and cheerful it is a pleasure to shop in the Bridgnorth store. Good quality clothes at a fair price,
11 de agosto de 2023
Resposta da FatFace - BRIDGNORTH
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Quick and easy experience!
23 de julho de 2023
Resposta da FatFace - BRIDGNORTH
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
Staff very helpful
4 de junho de 2023
Resposta da FatFace - BRIDGNORTH
Hi Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BRIDGNORTH
Thank you for your review! We are thrilled to hear of your positive shopping experience with us. Your wonderful comments will be shared with our amazing team in store, and we look forward to seeing you again soon! - RS
Lovely and friendly sales team and so…
Lovely and friendly sales team and so happy with my leather rucksack, team even wished me happy birthday.
23 de maio de 2023
Resposta da FatFace - BRIDGNORTH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - BRIDGNORTH
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
Good service provided by FatFace
Quick delivery and good service provided by FatFace.
9 de maio de 2023
Resposta da FatFace - BRIDGNORTH
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items
EP
Ordered online for an instore pick…
Ordered online for an instore pick up.....Was asked to bring in personal id when in fact when I got to the store they just wanted proof of the order number.
8 de maio de 2023
Resposta da FatFace - BRIDGNORTH
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our service.
Have a lovely day!
Take care, SK
Returns Policy
So handy being able to collect my item (padded bucket hat) from a local Fat Face store. No p&p to pay. Their returns policy, had I needed it, couldnt have been simpler.. Inside the package was a self addressed envelope with postage free of charge.
6 de maio de 2023
Resposta da FatFace - BRIDGNORTH
Hi Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Resposta da FatFace - BRIDGNORTH
Hello Amrik, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
The staff at Bridgnorth are wonderful
The staff at Bridgnorth are wonderful. A business is not just about the quality of a product but the people within an organisation. Both go above and beyond.
19 de abril de 2023
Resposta da FatFace - BRIDGNORTH
Hello Maureen, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day - KS
I can't fault anything,ordering was…
I can't fault anything,ordering was easy and delivery was quick so thank you for the good experience
19 de abril de 2023
Resposta da FatFace - BRIDGNORTH
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Great service and quality clothing
Great service and quality of clothing is superb. My order was delivered to Bridgnorth store. Staff are always helpful and polite.
17 de abril de 2023
Resposta da FatFace - BRIDGNORTH
Thank you for taking the time to leave your 5* review. I am pleased that you had a positive experience whilst visiting our Bridgnorth store - this is great to hear. Take care, BP
Resposta da FatFace - BRIDGNORTH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.