Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Ver mais
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Leia as opiniões dos outros
Excellent service - bought really nice jacket. Good value for money and helpful staff.
A empresa respondeu
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... Ver mais
A empresa respondeu
The amba geo dress is made from a thicker Jersey and is therefore warmer on cooler days. I'm 5.4 and it is just below the knee in length. The geometric pattern with tiny navy edging around the neck... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Reino Unido
- 01746 769065
4,9
Excelente
149 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FatFace - BRIDGNORTH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Flora Abstract stripe top
The item I ordered online & collected from the store was too big but staff in the shop reordered the item with free delivery to my home. Staff were very helpful & delivery was quick & efficient.
13 de abril de 2023
Resposta da FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Easy to order quick delivery
13 de abril de 2023
Resposta da FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I had my parcel delivered to store
I had my parcel delivered to store, I traveled the 12+ miles to Bridgnorth collected my parcel & returned home.
Where I then opened my my parcel only to find what I had ordered wasn’t in the bag. I had ordered a dress & what was in my package was a top in a size 12 nothing like what I was expecting.
Extremely disappointed.
** I then made a return journey, shop staff very polite & helpful**
but still needed to return via post office 🙁
29 de março de 2023
Resposta da FatFace - BRIDGNORTH
Hello Julie, I am so sorry to hear that this has happened and I have contacted you directly regarding this matter. In the meantime, please accept my apologies for any disappointment that we have caused you and thank you for your patience.
Take care - KS
Great service from gentleman at the…
Great service from gentleman at the counter that was on the phone dealing with another issue but still had the presence of mind to make eye contact and let me know he knew I was waiting.
26 de março de 2023
Resposta da FatFace - BRIDGNORTH
Hi Michael, it's wonderful to hear that our staff were able to provide you with the quality service that we expect! We look forward to welcoming you back in our Bridgnorth Store again soon! - CD
My first order with Fat face from…
My first order with Fat face from ordering to collection went really well ,had to do a return to store staff were very helpful totally satisfied with my experience and will be definitely ordering again .
25 de março de 2023
Resposta da FatFace - BRIDGNORTH
Hello Sue, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Excellent customer service
23 de março de 2023
Resposta da FatFace - BRIDGNORTH
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - LB
Well stocked and friendly helpful staff
21 de março de 2023
Resposta da FatFace - BRIDGNORTH
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
Order arrived promptly
Order arrived promptly. Took one item back to swap to a smaller size, staff were amazingly helpful in the Bridgnorth store.
5 de março de 2023
Resposta da FatFace - BRIDGNORTH
Good afternoon, Emma
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
Fat face a company you can trust…
The items were too big and I had to return them , but the refund came through very quickly. Fat Face is a Company you can trust
8 de março de 2023
Resposta da FatFace - BRIDGNORTH
Good afternoon, Ian
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
I love the colour and it's very warm !!
10 de março de 2023
Resposta da FatFace - BRIDGNORTH
Hello Sue,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace item. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
Spot on service at Bridgnorth
21 de outubro de 2022
Resposta da FatFace - BRIDGNORTH
Hi Ann, thank you so much for your 5 star review! - ES
Sizes true to size and good quality
8 de outubro de 2022
Resposta da FatFace - BRIDGNORTH
Hi Caroline, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful
Helpful, cheerful staff, shop environment welcoming and encouraging, always a joy to shop there. The quality and range of clothing keeps me coming back.
30 de setembro de 2022
Resposta da FatFace - BRIDGNORTH
Hi Karen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Usual great shopping at fatface
Usual polite helpful service from the staff ,and fatface usual great products
1 de setembro de 2022
Resposta da FatFace - BRIDGNORTH
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Awesome service.
Staff very helpful at Bridgnorth.
Also online service exceptional.
26 de agosto de 2022
Resposta da FatFace - BRIDGNORTH
Hi Neil, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly
Went to bridgnorth fat face on HolIday, was such a nice friendly atmosphere and wasn't too pushy.
Was served by kayleighBreda and she was very helpful with everything. Polite and nice. Thank you
3 de agosto de 2022
Opinião espontânea
Resposta da FatFace - BRIDGNORTH
Hi Yvonne, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bridgnorth store - this is great to hear. Take care, LE
Bought shorts for my husband for…
Bought shorts for my husband for Father’s Day with little bikes on and he loves them!
24 de junho de 2022
Resposta da FatFace - BRIDGNORTH
Hi Bernadette
Thank you for your 5* review. I am pleased to hear that your husband is happy with his gift. We really appreciate you taking the time to leave your comments. Many thanks-AB.
Great staff & excellent choice
Our local branch in Bridgnorth have great staff, very helpful, friendly & don't oversell. Love fat face clothes, excellent quality and good fit too.
2 de junho de 2022
Resposta da FatFace - BRIDGNORTH
Good afternoon, Robert
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at Bridgnorth. We look forward to you shopping with us again soon.
Take care, JB
Bought some girlfriend jeans size 12
Bought some girlfriend jeans size 12, they are really comfortable and fit lovely. Soft fabric. Would recommend these jeans.
3 de maio de 2022
Resposta da FatFace - BRIDGNORTH
Good Afternoon Ann
Thank you for your 5* review.
I am so pleased to hear that you are happy with your new Jeans.
Have a great day!
EP
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