I visited Fatface this afternoon, Thursday 18th June around 3.30pm The two ladies in the shop we’re absolutely fantastic, I had a small issue with a return and they were so helpful, approachable en... Ver mais
A empresa respondeu

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I visited Fatface this afternoon, Thursday 18th June around 3.30pm The two ladies in the shop we’re absolutely fantastic, I had a small issue with a return and they were so helpful, approachable en... Ver mais
A empresa respondeu
Nice shorts which I am am happy about. However I originally bought them on the website and had bought the wrong size. There was no paper work with it and I was directed to take them back to the sto... Ver mais
A empresa respondeu
Very good than you, my dresses came in a few days & I could collect them from Next at Chelmer Village store, which saved me going into town. I just wondered if had thought of doing the Simone range... Ver mais
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Exceptional Returns Policy. Ordered a pair of slip-ons online, they were a size bigger. Called Chelmsford's outlet for an exchange, excellent customer service from the phone call to collection. 'Tra... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Block 2 96 Bond Street, CM1 1GH, Chelmsford, Essex, Reino Unido
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I visited Fatface this afternoon, Thursday 18th June around 3.30pm
The two ladies in the shop we’re absolutely fantastic, I had a small issue with a return and they were so helpful, approachable engaged personable and efficient
Unfortunately I don’t know their names but it’s important they hear this feedback, as the return was being made they kept my two year old granddaughter entertained - I buy from Fatface frequently but the service I had today will encourage me to give my custom to the Chelmsford branch rather than go on line - thank you

Resposta da FatFace - CHELMSFORD 2
Nice shorts which I am am happy about. However I originally bought them on the website and had bought the wrong size. There was no paper work with it and I was directed to take them back to the store. I did that and was expecting I could swap them for a larger size.
They said that I would have to buy another pair and then be refunded which all seemed rather unneccessary

Resposta da FatFace - CHELMSFORD 2
From ordering to service in the Chelmsford store the process was faultless. The jacket is excellent and I am enjoying wearing it. Thank you.

Resposta da FatFace - CHELMSFORD 2
Excellent customer service in store.
Good quality clothing.

Resposta da FatFace - CHELMSFORD 2
I’m glad to buy well made clothes at sale prices, delivered on time. Thank you

Resposta da FatFace - CHELMSFORD 2
Very helpful staff and always good quality clothing at a fair price.

Resposta da FatFace - CHELMSFORD 2
Friendly, helpful Staff.............and notifications on how my order was proceeding.

Resposta da FatFace - CHELMSFORD 2
Cute, well made fluffy fox socks bought for my daughter. As always, the staff at Fat Face in Chelmsford were friendly and helpful.

Resposta da FatFace - CHELMSFORD 2
Fast delivery to store; excellent value in the sale. Lovely staff

Resposta da FatFace - CHELMSFORD 2
Easy to order, quick delivery, always super friendly staff. Amazing coat, kept my eye on to come into the sale in my size, size 8, fit is perfect, I sized down as came up too big in a 10. So cosy and warm.

Resposta da FatFace - CHELMSFORD 2
Great staff, very easy to exchange Xmas present for gift card to go on line and buy clothing in my size

Resposta da FatFace - CHELMSFORD 2
I ordered a winter cardigan which was very good value, material is lovely and soft and sizing good too.
From order to arrival very quick! Good service.

Resposta da FatFace - CHELMSFORD 2
Very good than you, my dresses came in a few days & I could collect them from Next at Chelmer Village store, which saved me going into town. I just wondered if had thought of doing the Simone range in the longer length & possible a bit longer than comes down to the calf, as I'm just under 5ft 0ins.

Resposta da FatFace - CHELMSFORD 2

Resposta da FatFace - CHELMSFORD 2
Lovely jumper arrived on time to pick it up.

Resposta da FatFace - CHELMSFORD 2
The jacket that I purchased online was picked up instore and the staff were very cheerful.
The Jacket fits perfectly and is of good quality

Resposta da FatFace - CHELMSFORD 2
I saw the blouse on line first - went into store to try on to check fit and quality - I liked both so bought the blouse - great result … the staff were really helpful and recognised me from previous shopping expeditions - even nicer.

Resposta da FatFace - CHELMSFORD 2
Easy to order online and collect in shop
Shirt fitted well and just what I wanted

Resposta da FatFace - CHELMSFORD 2
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