Clearly the store in Cheltenham is on it's way out. Very poor men's selection..already moved downstairs. Disappointing and depressing. I should add this is no reflection on the staff who are profes... Ver mais
A empresa respondeu

Unit 4 33/41 The Promenade, GL50 1LE Cheltenham, Gloucestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Clearly the store in Cheltenham is on it's way out. Very poor men's selection..already moved downstairs. Disappointing and depressing. I should add this is no reflection on the staff who are profes... Ver mais
A empresa respondeu
Bought a Truro Black Hooded Jacket and Filby Navy Jacket online from FatFace.com for click & collect delivery to The Promenade Cheltenham store. Super quick delivery just 48 hours plus a lovely welcom... Ver mais
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 I had originally bought an item of clothing in the Monmouth shop, which I needed to exchange for a different size. I returned the item to the Cheltenham store and although I didn't have the receipt... Ver mais
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I don’t really leave reviews, but I Came into store on 5/6/24, on a mission to find some summer holiday clothes. Was met by a friendly team, and a chilled out store atmosphere. I couldn’t find t... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4 33/41 The Promenade, GL50 1LE, Cheltenham, Gloucestershire, Reino Unido
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Popped into your Cheltenham Store looking for a particular Item which I could not see anywhere. I was approached by a Male staff member called Nathan who was very polite and helpful. We found that this Store does not stock the item I was after but Nathan was able to find online and Order for me. Great service in a lovely little store Thank you Fatface Cheltenham will definitely shop here more often 😀

Resposta da FatFace - CHELTENHAM
Such a helpful company and the range of dresses now available is impressive. Received an online order in the shop and they were happy to let me try it on before taking home. Some great bargains in the sale!

Resposta da FatFace - CHELTENHAM
Great stock selection and the staff were extremely helpful and had a lovely chat with Vijaya specifically. Great experience and got some fantastic clothes

Resposta da FatFace - CHELTENHAM
I visited the Cheltenham store to see what was in the sales. I was met by Vijaya who had a welcoming smile. She was confident in communication and had a good eye for fashion. There was a good plenty to choose from in-store.

Resposta da FatFace - CHELTENHAM
i visited fatface at Cheltenham, i was a nice layout, quite a lot of stock, so plenty to choose from, i bought a Airlie Sweat Top which was on sale, i looks brilliant and really well made.
i was served by lovely lady called Vijaya and all he staff greeted me with a smile, i would recommend 21everybody to shop here

Resposta da FatFace - CHELTENHAM
Reliable service and good quality affordable offers

Resposta da FatFace - CHELTENHAM
Staff were very friendly and helpful
Rash vest is great, been looking for one with a full zip for ages!!

Resposta da FatFace - CHELTENHAM
Mat was incredibly helpful in the store with excellent customer service skills. She’s an asset to the store and I can’t recommend her enough.

Resposta da FatFace - CHELTENHAM
Greeted by smiling friendly staff. Easy to pick up order and friendly advice should I have to return my order. I am confident with the sizes and so never have to do this.

Resposta da FatFace - CHELTENHAM
Quick and easy collection process, very friendly staff

Resposta da FatFace - CHELTENHAM
Fantastic customer service from Bernadette and all staff at Fat Face Cheltenham. Really friendly and a pleasure to shop there, thank you 😊

Resposta da FatFace - CHELTENHAM
Great service and you can pick up from stores.
The leather bag is really soft and good quality, I was surprised at how much I can get in it.
Thank you.

Resposta da FatFace - CHELTENHAM
The staff in the shop (Cheltenham) were lovely. The clothes I tried on were great and good quality and finish
I also bought another pair of the jeans online, altogether a good experience

Resposta da FatFace - CHELTENHAM
Firstly ld like to say l absolutely love Fat face,it's my favourite brand of all,l found l didn't need to wait long for my order either,it was dealt with efficiently.

Resposta da FatFace - CHELTENHAM
I've not been notified of my delivery,told not to go to store till I get an email,where is it,

Resposta da FatFace - CHELTENHAM
Bought the green broderie anglaise blouse in a size 10. Fits well and enough coverage of the bottom over jeans 😀. A generous fit, which I prefer. The colour and puffed sleeves don’t always work for me, but really love it. Can wear with a tank top or as is. Looking forward to the warmer weather to wear it.

Resposta da FatFace - CHELTENHAM
Easy to order. Convenient for collection. Friendly staff in store

Resposta da FatFace - CHELTENHAM
Popped into local Cheltenham branch to collect an online order and purchase a few Christmas Presents. Was served by a Gent called Nathan who was fantastic and tried on a few jumpers for me so I could decide which to buy. Great service thank you and have a great Christmas

Resposta da FatFace - CHELTENHAM
Just picked up an online order from the Cheltenham store, rude and very patronising service from a male member of staff. Will never shop there again.

Resposta da FatFace - CHELTENHAM
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