Charlotte, in the Cheltenham branch was so helpful today. Great customer service responding to my queries. She's a real asset to the company.
A empresa respondeu

Unit 4 33/41 The Promenade, GL50 1LE Cheltenham, Gloucestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Charlotte, in the Cheltenham branch was so helpful today. Great customer service responding to my queries. She's a real asset to the company.
A empresa respondeu
Click & Collect order - brilliantly straightforward service, lovely helpful staff upon collection. Have only dropped a star as the clothing item was very creased when I took it out of the bag to tr... Ver mais
A empresa respondeu
Bought a Truro Black Hooded Jacket and Filby Navy Jacket online from FatFace.com for click & collect delivery to The Promenade Cheltenham store. Super quick delivery just 48 hours plus a lovely welcom... Ver mais
A empresa respondeu
 I had originally bought an item of clothing in the Monmouth shop, which I needed to exchange for a different size. I returned the item to the Cheltenham store and although I didn't have the receipt... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4 33/41 The Promenade, GL50 1LE, Cheltenham, Gloucestershire, Reino Unido
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always a easy transaction from website through to delivery or collection in store. Always good quality.

Resposta da FatFace - CHELTENHAM
I love the clothes always something a little different which I like. Very good Quality and reasonably priced. The staff always very friendly and helpful.

Resposta da FatFace - CHELTENHAM

Resposta da FatFace - CHELTENHAM
Huge thanks to Cara at the Cheltenham branch who noting my disappointment when I had returned to branch to purchase boots I had spotted in sale the previous week. She helpfully asked me to hang on for a minute and she rooted around the back and found a huge bag of said boots. Of course my size was at the bottom, but Cara found them! Woo! It would have been very easy for her to say they were no longer available and not to have bothered looking but she went above and beyond.

Resposta da FatFace - CHELTENHAM
Easy to order online and click and collect. Arrived quickly. Great quality t shirt and made with ethically sourced cotton
Staff in store are exceptionally friendly and helpful. Nice shopping experience

Resposta da FatFace - CHELTENHAM

Resposta da FatFace - CHELTENHAM
What a great experience. Well looked after and got what I wanted. Thank you

Resposta da FatFace - CHELTENHAM
Absolutely love your clothes and accessories - love your philosophy - your staff are kind, considerate, always there to help - thank you so much

Resposta da FatFace - CHELTENHAM
Great service and quality is superb as always

Resposta da FatFace - CHELTENHAM

Resposta da FatFace - CHELTENHAM
There is always a good selection of merchandise in the shop which helps if you want to check the colour of an item you have only seen online. Service is always prompt and professional.

Resposta da FatFace - CHELTENHAM
I’m done with fat face. I’ve purchased several of their stone washed straight jeans and all formed holes at the crotch and elsewhere. The “leather” labels on the rear disintegrated. They age rapidly, look papery and are generally awful. I’ve had similarly priced Levi’s that last so much longer. Their polo shirts are the same, with holes forming around their excessively large labels. They seem to change the materials they use each year, no doubt to save money. This year the pique polos seem to be thin and stretchy. Their boxers seems to have now gone the same way, with the cut changing this year.

Resposta da FatFace - CHELTENHAM
 I had originally bought an item of clothing in the Monmouth shop, which I needed to exchange for a different size. I returned the item to the Cheltenham store and although I didn't have the receipt Nathan was super helpful in finding my original purchase on the system and provide the size I needed.

Resposta da FatFace - CHELTENHAM
I love Fatface Clothes. I have been buying their clothes, from when they first started. Nothing has changed. Quality. Fit and style. They have a special style. For me? Their style is my style.
Customer Service is amazing. On the phones they are polite, friendly and down to earth. Always willing to help. Visiting their store? Every customer is treated in a way that is rare today, with help and politeness. Only problem? Every New Season? The new styles are so irresistible!...

Resposta da FatFace - CHELTENHAM

Resposta da FatFace - CHELTENHAM
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