Love FatFace. They closed my local store but I always pop in when I’m in Chi or Soton! I started on bags but I have expanded my collection to hoodies and, on my last visit, snaffled me a pair of flip... Ver mais
A empresa respondeu
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Brilliant staff in Fatface Chichester. Always friendly and helpful. Recently had to take back a pink denim type jacket which I ordered on line because the wrong size had been sewn in it. All sorted ou... Ver mais
A empresa respondeu
Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... Ver mais
A empresa respondeu
A good experience as always. It would be good if they kept some petite sizes in store. Staff nice and helpful at Chichester branch.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
83 East Street, PO19 1HA, Chichester, West Sussex, Reino Unido
- 01243 539731
4,7
Excelente
191 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So very helpful trying to order correct…
So very helpful trying to order correct jeans. Nothing was too much. Very polite , friendly and knowledgable. And very helpful when I ordered the wrong size. The delivery was extremely fast too. The jeans are very good quality and so comfortable. Very happy with the service and my order.
25 de abril de 2026
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order was damaged beyond delivery.
I was disappointed this week to receive a call from Evri that the item I ordered from you had arrived in a very damaged condition and they refused to deliver it.
I will be contacting you again to request either a full refund or a replacement item.
Please acknowledge receipt. Thank you
18 de abril de 2026
Resposta da FatFace - CHICHESTER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Stunning Dress
This is a beautiful dress. It was quite creased when I collected my order, but once I’d ironed it the skirt part hung beautifully. It’s fully lined which makes this dress even more elegant. Well worth every penny.
5 de abril de 2026
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely fit for my young adult
Lovely fit for my young adult. It can be dressed up or down. Gorgeous.
14 de março de 2026
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff
Friendly staff, I had a collection, returns and shop sale. Dealt with in efficient manner.
6 de janeiro de 2026
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very attentive store folk
Very attentive store folk in Chichester when I collected my order, thanks
6 de janeiro de 2026
Resposta da FatFace - CHICHESTER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Good service
Ordered an item in the sale over Christmas and opted to collect from store. Delivery arrived a day earlier than planned which was good. Easy to pick up from store, staff very helpful.
2 de janeiro de 2026
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought a t shirt in the sale that I…
I bought a t shirt in the sale that I am very happy with. Used click and collect. Good service.
2 de janeiro de 2026
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff and my slippers are…
Very friendly staff and my slippers are nice and warm and very good quality
17 de dezembro de 2025
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and quick delivery
Easy to order and quick delivery. In store collection is excellent. Staff in the Chichester store were very helpful and polite. The jacket was a perfect fit and the colour is lovely
5 de dezembro de 2025
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sparkly cardi
I was able to return an item that was too big and pick up the next size down. I tried it on in the shop and returned the bigger one over the counter. Both were ordered online. Staff were polite and helpful.
6 de dezembro de 2025
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great quality as described and…
Great quality as described and delivered quickly
4 de dezembro de 2025
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Item looked nothing like picture
Item looked nothing like picture and had to be returned.
5 de dezembro de 2025
Resposta da FatFace - CHICHESTER 2
Hey Sarah,
Thank you for taking the time to leave your review. I am sorry to hear that your order was not as you were expecting. I understand this must have been disappointing. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
10/10
A vast range of products, easy to find, staff friendly and if I need assist very helpful.
6 de novembro de 2025
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
supposed to take two working days to…
supposed to take two working days to arrive, took a week to arrive. Very delayed.
14 de outubro de 2025
Resposta da FatFace - CHICHESTER 2
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Brilliant Bosbury chinos
Ordering was simple, size guide is ok to find, local store delivery is a useful saving and the shop assistants were very helpful, friendly and offered advice on trying on in store, returns processing if needed (it wasn't) and further offers.
29 de agosto de 2025
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great value for money (sales)
Great value for money (sales). Easy to order, quick delivery to store. Great experience overall.
24 de agosto de 2025
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Welcoming and efficient staff
17 de agosto de 2025
Resposta da FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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