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FatFace - CHICHESTER 2 Opiniões 

191
•
TrustScore: 4.5 em 5

4,7

83 East Street, PO19 1HA Chichester, West Sussex, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love FatFace. They closed my local store but I always pop in when I’m in Chi or Soton! I started on bags but I have expanded my collection to hoodies and, on my last visit, snaffled me a pair of flip... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant staff in Fatface Chichester. Always friendly and helpful. Recently had to take back a pink denim type jacket which I ordered on line because the wrong size had been sewn in it. All sorted ou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A good experience as always. It would be good if they kept some petite sizes in store. Staff nice and helpful at Chichester branch.

A empresa respondeu


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de acessórios de moda
  3. Loja de moda feminina
  4. Loja de moda masculina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contacto

  • 83 East Street, PO19 1HA, Chichester, West Sussex, Reino Unido

  • 01243 539731

4,7

Excelente

TrustScore: 4.5 em 5

191 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(191)

14 949 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy ordering & simple collection

Easy ordering & simple collection

Easy navigation within the website, order placement and payment a breeze. Collection a doddle - not much more to say.

7 de agosto de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 4 em 5 estrelas

Good sale items and speedy delivery…

Good sale items and speedy delivery with friendly helpful in store assistants.

11 de agosto de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Staff were so helpful clothes good…

Staff were so helpful clothes good quality and variety of stylrs

2 de julho de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Excellent choice

Excellent choice

2 de julho de 2025
Opinião espontânea
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 2 em 5 estrelas

Not worth the money anymore

I've been purchasing clothing from Fat Face for years, but over the last 18 months, I've noticed a dramatic drop in quality. I don't know whether it's because they changed their production methods or materials, to save money, but one thing they haven't changed is the steep price. I purchased a pack of Multi Sealife socks less than 6 months ago and the heel is already wearing through on two pairs. I've got t-shirts which I purchased a year ago and are already getting holes in and around the seams of the collar and arms. Most items I wear maybe once every week or every two weeks and at most, I'm sitting at my desk working for the day (it's not like I'm using them for running or the gym). I've got socks from other companies that I've had for well over two years and I haven't gone through the heels on. It's all very disappointing. I purchase from Fat Face because I liked their culture and corporate values (although I'm still not happy they moved production away from the UK). However, now the quality has dropped, I'll be switching to other brands, like White Stuff and Rapanui.

1 de julho de 2025
Opinião espontânea
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Thank you for taking the time to leave your review. We are sorry to hear that your item encountered a fault with your item. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE

Classificada 5 em 5 estrelas

Always friendly in store

Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and can't fault the customer service I have received. Not their fault but wish there was more short leg styles available in the longer skirts, dresses and trousers, these can also be hard to come by online in smaller sizes.

15 de junho de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Delivery to the shop was on time

Delivery to the shop was on time. Easy to collect.

8 de junho de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Ordered on line as no size 6 available…

Ordered on line as no size 6 available in store.
Arrived in store very promptly, love trousers for warm weather.
Would really appreciate more small sizes available in store please.

12 de maio de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Fast next day delivery

Fast next day delivery - lovely shirt.

12 de maio de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 3 em 5 estrelas

Parcel for store collection was delayed…

Parcel for store collection was delayed by several days.

3 de maio de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Thank you for taking the time to leave your review. We're really sorry to hear that your order took so long to arrive, we understand that this is disappointing and we will work hard to ensure that delays are minimised moving forwards. Take care, LE

Classificada 5 em 5 estrelas

Used free collect from store

Used free collect from store. Order arrived on time. Happy with Light Blue Berwick Laundered Half Neck Jumper. Good fit and sale price meant great value.
Chichester staff excellent as ever.

5 de maio de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Beautiful

Beautiful, staple, quality dress.

5 de abril de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Easy to order online and collect in…

Easy to order online and collect in store. The top was lovely but sadly the skirt was too long for me. However, no fuss refund. Both items purchased were great quality and style.

30 de março de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Classificada 5 em 5 estrelas

Breton tees in store delivery.

I ordered to be delivered to store because I had visited a branch which did not have the right colour for me. The collection was very easy and I had the package opened just to make sure it was right before leaving. I was offered the chance to try it on but having worn your Breton tees for years did not need to they are well made and last for years.

3 de março de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Just such lovely helpful staff in the…

Just such lovely helpful staff in the shop. Nothing was too much trouble. A good experience on a wet chilly day.

9 de fevereiro de 2025
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Short cord skirt.

I ordered this skirt online and collected from my local shop. It was readily available in my size and the staff in the shop were very helpful as always.
I love the skirt it fits true to size (10) and a great length. Will definitely buy this again in a different colour.

15 de dezembro de 2024
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

I ordered two cardigans by mistake and…

I ordered two cardigans by mistake and was able to deal with the error swiftly when picking up in Chichester. There was no difficulty in being refunded and the cardigan went straight away to another customer! Excellent service!

14 de dezembro de 2024
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 4 em 5 estrelas

Mostly great…

Lovely dress that arrived into the store quickly. Communication via email was good. The only slight downside was that, while the staff are usually super friendly and helpful, one of the guys there was quite standoffish both times we were in.

26 de novembro de 2024
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for taking the time to leave your 4* review. We note you comments and will be sure to pass this feedback on,
Thank you, LE

Classificada 5 em 5 estrelas

Click and Collect Order

I used the click and collect service with this order. It arrived as expected and I tried my purchases on in the store before leaving. Staff polite and helpful.

20 de novembro de 2024
logótipo da FatFace - CHICHESTER 2

Resposta da FatFace - CHICHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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