Staff were really patient with my decision. Slippers are very fluffy ( gorgeous) but I felt came up on the small side. I ordered my normal size in case they fitted better than the next size up to chec... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
It is such a lovely atmosphere walking into FatFace in Godalming High Street. The staff are always friendly, welcoming and extremely helpful. The shop has been set-up really nice and I love the style... Ver mais
A empresa respondeu
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... Ver mais
A empresa respondeu
Easy online and helpful, friendly in store service. I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the p... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
54/56 High Street, GU7 1DY, Godalming, Surrey, Reino Unido
- 01483 527549
4,7
Excelente
138 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service
This is a present so I can't vouch for its satisfaction but delivery to the store was quick. Shirts rolled up for less packaging which is good.
10 de dezembro de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered online picked up from store no…
Ordered online picked up from store no problem arrived in store on time kept me posted with emails
6 de novembro de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good experience
Easy to use website. Click and collect worked well. Friendly helpful staff on site.
14 de outubro de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great denim and knickers - wash beautifully and last for ages!
Easy online and helpful, friendly in store service.
I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the price of two knickers. I have not bought any other knickers but Fatface for years. They are long life keepers - so pretty, great colours and patterns and sad though I may be, I enjoy choosing them to match my outfits even though they go unseen (which is sad, on so many levels!)
20 de outubro de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
exceptionally helpful staff
I tried to buy a pair of jeans in store and wanted to pay with a one for all voucher but it would work. The staff in the Godalming store tried everything possible to help me - they couldn't have done any more. In the end I ordered jeans and a top on line and had them delivered to godalming store. Staff were so helpful with returning the top. Excellent!
13 de outubro de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good friendly staff tidy shop good…
Good friendly staff tidy shop good looking clothes
27 de agosto de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Same day collection would be a bonus!
The ordering process was straightforward and the website is fast and easy to navigate. But why no same day click and collect? The item was in stock and could have been picked up without the need to go online and wait three days. As my local store has closed, I didn't want to travel without knowing availability. Otherwise, a positive experience and the member of staff I spoke to in the Godalming branch was really friendly and efficient. Thank you!
22 de julho de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Item in stock
Item in stock, quickly available to pick up, easy process, nice clothes.
13 de junho de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Godalming store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Buying too many things!
I take my human into this shop most evenings, because they give me biscuits. My human says its getting very expensive because she keeps buying lots of clothes. I like going in for a cuddle with Jessie and a biscuit. Sometimes I get two which makes me very happy. I've explained to my human that we will have to keep seeing the nice people with the biscuits, even if she cant keep her purse closed.
28 de maio de 2025
Opinião espontânea
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CM
Brilliant store!
Great customer service & always a good selection of stock. By far the best store! We're lucky to have this one locally.
5 de abril de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff but
Very helpful staff. But sleeves far too long and bulky. Item returned.
5 de março de 2025
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Godalming store - this is great to hear. Take care, LE
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good Internet Purchase …
This item (a pullover) was selected from shop stock (so we knew what it felt and looked like) and then ordered via the Internet as there were none of the correct size in the local Fatface store.
Very satisfied with the garment when it arrived (via click and collect) from the local store.
1 de dezembro de 2024
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
At store for collection in good…
At store for collection in good time.All satisfactory.
17 de novembro de 2024
Resposta da FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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